The contact owns a 2009 Toyota Camry. The contact stated that while attempting to stop, the vehicle made a loud bang sound and stalled. The contact mentioned that multiple warning lamps illuminated on the instrument panel. The vehicle was merged to the side of the road but failed to restart after several attempts. The vehicle was towed to an independent mechanic. The technician diagnosed that the water pump needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 55,000 and the current mileage was 56,000.

- Foxboro, MA, USA

I purchased my 2009 Camry le brand new in July of 2008 from Toyota. During a recent routine service appointment for an oil change, one of the mechanics noted in the system that my car was excess oil in June of 2013. Toyota suggested an oil consumption test. In may of 2014 the car was brought back to Toyota with approx. 85,000 miles. Toyota determined that there was a problem with my oil consumption, and the car was in fact burning more oil than it should have been. They asked my permission to remove the engine cylinder head, due to their belief that they oil was leaking inside of the engine. After their removal of the engine head, it was determined that oil had leaked inside of the pistons due to failure of the piston rings. The service adviser and service director told me that this is a "known problem". the engine short block would need to be replaced. In turn, I asked them whether this is a common issue and they physically pointed to six Toyota Camry''s who were all getting engine replacements (short block only) due to the same ring failures. When I probed whether this was a recall, they said Toyota has not recalled this but has issued several technical memos' about the issue. After reading numerous complaints online about engine failure in fairly low mileage vehicles for the same reasons I was compelled to notify your Agency. It is very apparent that Toyota has a known problem with their engines at least in the 2009 Toyota Camry. Unfortunately, many consumers have lost money, vehicles even to this problem without Toyota owning up to what their service managers and mechanics described to me as a 'design flaws in their engine. I was told they redesigned the engine short block to fix this problem which they are now putting into their new cars.

- Columbia , MD, USA

The contact owns a 2009 Toyota Camry. The contact stated that while driving approximately 65 mph, there was a sudden loss of engine power without warning. The vehicle was taken to a private mechanic where it was diagnosed that the engine pistons needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 5,000 and the current mileage was 117,000.

- Kittanning, PA, USA

I was driving the car to work and the ABS light and red brake light came on in the dashboard. Also, the RPM gauge was going up and down. I stopped and turned off the car. When I turned the car back on, the lights came back. I took it into just a jiffy lube because it was the closest car place near me. They checked the brake lights, brake fluid, car battery, and checked for functional issues. There were none. I took it to a Toyota dealership and they did a diagnostic that came back with code U0029 for communication loss at skid control (ECU) - engine control unit needs to be replaced. They also checked out all operational functions of the car and did not find any other issues. They gave a $2K estimate to repair the ECU. The car is still driveable and the lights still come on intermittently. Sometimes when the ABS and brake light come on though, the air conditioning stops working and then the spedometer sticks at 0. if I stop the car and turn it back on, it sometimes clears up. The vehicle is only 6 years old. I had my last Toyota for 14 years and drove it for 239K miles. I am concerned about the safety of a usually reliable vehicle and think it must be a defect.

- Midlothian, VA, USA

The contact owns a 2009 Toyota Camry. The contact was driving approximately 10 mph when she applied the brakes and the engine rpms increased excessively. The contact shifted into neutral and the rpms decreased as the vehicle came to a stop. The failure was recurring. The vehicle was taken to the dealer, who could not duplicate the failure. The manufacturer was notified of the problem and advised that there were no failulres with the vehicle. The approximate failure mileage was 56,200.

- Sparta, WI, USA

My oil light blinked once on my way home. I checked the oil the next morning before starting the car and it showed no oil on the dipstick! we added 4 1/2 qts of oil. I had never been so much as a 1/2 qt low at oil change. There are no leaks. The oil light never stayed on as a warning. My motor could have conceivably burned up without my knowing there was anything wrong. My 5 year old vehicle is now using at least 1/2 - 1 qts of oil every 1200 miles. We have a 1999 Toyota Camry with 245,000 miles that only uses approx. 1/2 qt oil per 3,000 miles. After researching on the internet, I can see that mine is not a singular event. Toyota should be made to fix the problem.

- Cabot, AR, USA

Car was running rough, went down my drive way, engine light came on. Had it towed to Toyota dealership and was told coolant in cylinders and engine was wrecked.

- Lawrenceburg, KY, USA

I own a 2009 Camry which I bought as a new car. Few days ago I was approaching my garage driveway at a normal slow speed when my car suddenly accelerated by its own. I tried to press the brake at hard as I could to stop the car but it continue to speed up till it smashed into the garage wall and broke it. The impact was so severe the stair case on the other side of the wall go displaced and shattered. Air bags did not deploy. I kept on pressing the brakes but the wheels were rotating so fast that the front tire got burst after rubbing so fast against the garage floor. The vehicle finally came to stop after the impact but the entire garage and the house was full of black smoke due to burning tires. This uncontrolled sudden acceleration might kill someone if it had happened on a city street. This is a severe problem and must be investigated thoroughly to avoid similar cases in future. We demand that the regulatory agencies and state and federal transportation boards shall investigate this case and avoid similar future incidents.

- Norman, OK, USA

2007 - 2009 Toyota Camry have been noted to have excessive oil consumption issues. My Camry is burning approximately 2 qts every 3,000 miles. Per Toyota's request, my car has been routinely serviced by Toyota dealerships; however, no one has ever brought the known issue with my model year to my attention. The most I've ever heard, "your car was a little low on oil." With a published service bulletin, Toyota should have notified all effected owners with this information. As the sole owner, and with 99,000 miles, my Camry is beyond their warranty, and will require an engine rebuild to mitigate the issue. This is a poor design by Toyota and is unacceptable.

- Dallas, TX, USA

The arms of the motor mount are defective causing the vehicle to shake heavily at a stopped position or even stall when vehicle is in reverse with the brake slightly released. My previous 1999 Camry had the same issue. The dealership replaced, in August 2011, one of the arms on my 2009 Camry due to cracks in the mount yet the issue is re-occurring again.

- Tamarac, FL, USA

Vehicle burns approximately 2+ quarts of oil between changes. Oil change and maintenance is every 5,000 miles as recommended by the dealer and performed at the dealer. The car now has 56,120 miles on it. I explained it to the dealer and they are performing an oil consumption test. I have read about many complaints with this 4 cylinder engine and the burning oil problem.

- Baltimore, MD, USA

Ref: Toyota service bulletin "T-sb-0094-11" dated Aug 11, 2011 background: Car purchased in 2011 as a certified used Toyota, approx 34K miles, currently has about 72K miles issue: Parts in the engine are known to create problems by Toyota, customers not notified and most of the complaints I've read are of customers with mileage upwards of 60K who have now been advised by Toyota that they are responsible for the costly engine repairs. Toyota analysts/adjusters informed me that since only about 4% of the Toyota engines are affected by this bad engine part they are not doing a recall. I asked them why I hadn't been informed in writing of this known defect and their answer was that they only advise their technicians. This information could have helped me be more alert and understand why I was having to perform so many oil changes and to also prompt me to get my car tested at a Toyota facility. My car was still running, the engine didn't seize up. The piston parts that were bad finally broke but since Toyota claims it was a "failure to maintain lubrication" issue they feel they are not liable. They also said I should have been checking my oil every single time I turned on my car!!! well I'm gathering all of my documentation of my service maintenance records and will be retaining a lawyer. I truly believe it's just a matter of time before more customers come forward and this becomes the next civil action lawsuit against Toyota.

- Elgin, IL, USA

The contact owns a 2009 Toyota Camry. The contact stated that that the vehicle burned a massive amount of oil. The vehicle was burning two quarts of oil between oil changes or every three thousand miles. The vehicle was taken to an independent mechanic for diagnosis but no cause for the failure was found. The manufacturer was notified of the failure. The vehicle had not been repaired. The failure and current mileage was 92,000.

- Brockton, MA, USA

The contact owns a 2009 Toyota Camry. The contact stated that the vehicle was consuming oil excessively. The contact vehicle was taken to the dealer several times. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 75,000 and the current mileage was 84,000.

- Wallington, NJ, USA

Engine overheating after a few blocks drive oil burning too fast went to the dealer before my warranty expired but no help they waited to find the problem until my warranty was expired now they don't want to fix it unless I pay $5,000 out of my pocket with 2,000 reimbursement I see no reason for this if I went in before my warranty was out. It would be greatly appreciated if someone could help me fix this problem.

- Katy, TX, USA

The contact owns a 2009 Toyota Camry. The contact stated that he heard an abnormal noise under the hood. The vehicle was taken to the dealer to be inspected. The failure was located at the water pump, which was fractured and leaking fluid. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 59,834 and the current mileage was 65,096.

- Newburyport, MA, USA

Had oil changed on 6/8/12 mechanic informed there was not much oil in the engine -mlg 93235. Went to Toyota-08/08/12-mlg 95739. We had added oil-1.5 qts on 08/04/12. They inspected oil level. Oil level at proper level-told to come back in 1000 mls and not to add oil. Came back on 8/30/12-oil level-found engine 2 qts low after driving 1040 mls.we were told to call customer service complaints and talked to monique. She requested some oil change receipts. We were able to submit 12 receipts with documented mileage. We also submitted an oil consumption report from Toyota that included the 2009 Camry and other models and years. The introduction of the Toyota technical service bulletin dated 08/11/11 states "some 2006-2011 model year vehicles equipped with the 2az-fe engine may exhibit engine oil consumption. The piston assembly has been changed to minimize oil consumption..." on page 6 of this bulletin, point 6 states, "determine the quantity of oil that was consumed in 1200 miles. Was the oil level more than 1 qt low after 1200 miles of normal driving? yes-go to repair procedure no-this tsb does not apply. Warranty guideline for acceptable oil consumption is 1 qt per 1200 miles of operation. No warranty claim should be filed." Monique contacted us back and asked us to perform oil consumption test one more time. At that time, the Toyota mechanics found engine oil 2.5 qts low after 1,503 miles."remove spark plugs and inspected cylinders with boroscope -found vertical scoring on cylinder walls due to improper piston and ring fit." Monique contacted us after this finding and offered that Toyota would pay $3000 to fix this and the total cost is a min. Of $5,500. We have to pay $2,500.min. To rectify the issue. This car was purchased new not knowing there was a piston/ring fit problem. The problem appeared after warranty expired. This was their problem from the start.

- Lowell, IN, USA

Toyota motor Corp. Has issued service bulletin # T-sb-0094-11 dated Aug. 11, 2011. This sb describes the diagnosis and repair of Toyota motor cars and trucks using the 2az-fe 4 cylinder engine. These engines have a defect resulting in excessive oil consumption. Excessive oil entering the combustion chamber does not burn with the fuel air mixture. It enters the exhaust system as unburned fuel. In the exhaust system there is a device called a catalytic converter. This device has a normal internal operating temp. Of 500-1000 degrees F. oil entering this device is like "pouring oil on the fire" which results in exhaust system overheating anf fire. Further...excessive oil entering the comsumption chamber results in engine spark plug fouling and mis-fire. Engine mis-fire results in a most very serious consequence...namely...catalytic conv. Overheating and fire. When a spark plug fouls, it does not fire and ignite the fuel and air in the cylinder. Result? raw fuel enters the exhaust system including the catalytic converter. Now you are "pouring gasoline onto the fire".I suggest you folks investigate this engine defect, and determine if Toyota needs to recall the vehicles having this 4 cylinder engine. If this excessive oil consumption problem is not addressed, to include those vehicles out of warranty, there is a potential for life threatening under hood and under car fire to occur on these high mileage vehicles.

- Branchburg, NJ, USA

The contact owns a 2009 Toyota Camry. The contact was driving approximately 35 mph when a loud noise emitted from the engine area. The vehicle was maneuvered to the side of the road. The contact inspected under the hood and noticed that the engine dip stick reading indicated a zero oil level. One quart of oil was dispensed into the engine however, there was an excessive oil leak which required oil to be dispensed in the reservoir every 1,000 miles. The vehicle was not diagnosed or repaired. The manufacturer was notified of the problem. The approximate failure mileage was 83,000. Updated 1/23/13 the consumer stated after further researching the failure, it was found to be an enviornmental issue. A complaint has been filed with the epa and carb. The consumer has requested for the original request for an investigation to be disreagrded. Updated 02/11/2013

- Branchburg, NJ, USA

The contact owns a 2009 Toyota Camry. The contact stated that while turning the vehicle stalled. The contact stated the vehicle resumed normal function after it stalled. The contact did not take the vehicle to a local mechanic or a dealer. The failure mileage was 56,091.

- Fuquay Barina, NC, USA