10.0
really awful- Crashes / Fires:
- 2 / 5
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 73,840 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2009 Toyota Camry. The contact stated that the dashboard melted and the vehicle consumed an excessive amount of oil in a week. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failures. The failure mileage was approximately 153,772.
- Gardena, CA, USA
The contact owns a 2009 Toyota Camry. The contact stated that the oil indicator illuminated and the oil level was very low after a recent oil change. The dealer (Toyota of lancaster, 43301 12th St w, lancaster, ca 93534, (661) 948-0731) advised the contact to wait a month and observe if there was white or black smoke coming from the exhaust pipe, which could signal a failure with the piston seals. The contact tried using thick synthetic oil, but the oil level failure still occurred. The manufacturer was not notified. The failure mileage was 109,000.
- Palmdale, CA, USA
Was told that the valve cover gasket was leaking, which it was, had it repaired. I had it replaced recently again as the first repair shop did it incorrectly. Car is still using about a half a quart of oil every 700 miles. There are no visible leaks. I had a mechanic check it all over for leaks (resulted in gasket replacement), no other leaks detected. The car now has over 175,000 miles and it is my understanding Toyota will not cover it as it is over the 150K limit. It runs normally, no loss of power, does not knock or ping. My concern is that this will get worse over time. I always thought I had nothing to worry about in the way of reliability as a Toyota owner. I have my doubts as I have read several complaint sites and see similar issues with this model year, of excessive oil use. Toyota was aware of the issue, I never received notice.
- Jacksonville, FL, USA
The contact owns a 2009 Toyota Camry. While driving approximately 55 mph, the odor of burning oil was present before the vehicle suddenly shut off. The contact noticed that the oil dip stick was low. Once oil was added, the vehicle operated normally. The contact indicated that the oil was last changed on August 13, 2018. The manufacturer and local dealer sunrise Toyota (3984 sunrise hwy, oakdale, NY) were both notified of the failure, but no assistance was offered. The failure mileage was 96,000.
- Holtsville, NY, USA
Highly excessive oil consumption that has progressively gotten worse over time now up to 2 quarts in 1,200 miles! Toyota denies there is anything wrong which they must know is a lie!!!
- Hardy, VA, USA
Engine failed while driving. My engine was rebuilt (4 pistons, rings and all associated parts) by a Toyota dealership due to oil consumption failure, less than 25,000 miles later my engine stopped running while I was driving with no indications (no lights, no smoke)at about 154,000 miles. 4,000 outside of the warranty. While driving the vsc and check engine light came on and the temperature gage went all the way down, when I tried to break to slow down the vehicle, the brakes did not work nor did the gas. I was able to move to the shoulder and let the vehicle slow down naturally until I popped the emergency brake. The vehicle has never overheated. Service rep said I lost compression due to a pressure building up in my engine, causing the head gasket and radiator to blow. Service rep said their is also a bad piston. Toyota service manager has not returned my call, corporate said they are partners with the local Toyota dealership and there is nothing they can do.
- Alexandria, VA, USA
Engine oil consumption
- Tucker, GA, USA
Engine seized when driving. Contacted Toyota who told me the damage was likely related to an issue involving excessive oil consumption. Toyota was contacted and refused to help.
- Dickson City, PA, USA
The care is burning oil at an alarming rate. So much so that the engine can fail and shut down during normal operating procedures this is dangerous, to me, my family and everyone else on the road. Toyota knows about the issues and hasn't recalled the cars to be fixed. Toyota should be held liable for any wrecks or damages caused by the know issue and should voluntary fix all vehicles with this issue..
- Rock Hill, SC, USA
Excessive oil consumption
- Barboursville, VA, USA
Oil burning consumption, my vehicle is constantly burning oil and when I went to the Toyota of orlando dealership to have the oil consumption test done they advised my vehicle had passed the test, so due to them stating this they did not repair my vehicle, since then I have reached out to Toyota and they too, are failing to do any repairs to the vehicle as now my vehicle is over the millage, but when I originally went and got the test done it was under the millage for them to fix it. I constantly have to keep putting oil in my vehicle and I don't think that is fair to me as they failed to do the repair.
- Orlando, FL, USA
Oil consumption. I need to add oil every 1100 to 1250 milage.
- Passaic, NJ, USA
Oil consumption terrible pay more for oil than gas now should be recalled. Toyota checked it at 147,000 miles said 1 qt every 1000 ok I checked before taking in over 1 qt they lied this is bull should of been fixed and went over 150,000 won, T check it ant more crazy
- Orrville, OH, USA
2009 Toyota Camry. Consumer writes in regards to concerns with oil consumption. The consumer stated the vehicle was tested for oil consumption, but no issue was found. The engine failure persisted. The engine began leaking oil and coolant.
- Combined Locks, WI, USA
The contact owns a 2009 Toyota Camry. While the vehicle was parked in the contact's driveway, it caught on fire. The contact noticed flames under the hood. The fire department was contacted and extinguished the fire. No injuries were sustained. A police report was filed. The contact mentioned that the vehicle was serviced in August of 2017 per NHTSA campaign number: 15V689000 (visibility) at an unknown local Toyota dealer. The same unknown Toyota dealer was called and made aware of the recent failure, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,000.
- New Brighton, MN, USA
The car is using excessive amounts of oil. 4-6 quarts between 3000 mile oil changes! the problem has gotten increasingly worse since noticing an increase in consumption starting around 2016. Only after searching the internet for a fix was I made aware that this problem is well known by Toyota. I never received any bulletins or recalls from Toyota as they have claimed. I hope they will provide some type of help in repairing this issue as it is very costly to maintain, much less repair. Very disappointing from a seemingly reliable manufacturer that claims to build dependable vehicles.
- Watervliet, MI, USA
The contact owns a 2009 Toyota Camry. While driving 40 mph, the ABS and brake warning indicators illuminated and the rpms constantly increased. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 184,293.
- Mint Hill, NC, USA
On March 28,2018 van trow Toyota took my car to do oil consumption on my car.I got my car back on March 30,2018.on April 2,2018.every time I crank my car in morning and after I get off work.smoke is coming out my tailpipe.I didn't have this before my car went to dealership.I also have recall on dashboard that have not being replace yet.iam upset about my car.also my hood was standing by itself before going to dealership.now my hood gotta hold it.iam very upset.I have called Toyota corporated about.whats going on with my car
- Monroe, LA, USA
Recently I have noticed that as I am applying the brake or taking a curve my oil light comes on. After doing some research I found there is an issue of oil consumption that is known. My car averages using a quart of oil every 800-1200 miles. This is not normal at all.
- Pikeville, KY, USA
- Round Rock, TX, USA