10.0
really awful- Crashes / Fires:
- 9 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 43,362 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Prior to these incidents, the vehicle was checked by the dealer on their recall. I was traveling on a 2 lane highway at 60 mph with the cruise control on. I approached a slight incline in the road and the transmission downshifted as normal. Tachometer went from 2000 RPM to 3000 RPM. Then suddenly there was a sudden uncontrollable acceleration in which the engine revved up to 4500 RPM and the engine was screaming as though it was about to blow apart. My foot was not in contact with the accelerator pedal. The floor mat had been removed per the dealer instructions. I immediately put my foot on the brake pedal which stopped the sudden acceleration. If this had been on a wet highway or in traffic there would surely have been an accident. This same incident has occurred 4 times within the last 6 months. I took the vehicle back to the dealer and they reported that there was nothing wrong and they could not replicate the problem. After several conversations with Toyota, they said that they will make a record of my incidents but, Toyota will do nothing to fix the problem. This had to have been caused by the cruise control system or the computer/software controlling it.
- Hokes Bluff, AL, USA
Leaking front struts: I reported the finding to the local Toyota dealer (scott tom Toyota, nampa, Idaho) and also called the main Toyota customer center. The local dealer's service associate confirmed the existence of the leakage. I was told the amount of the leakage is "small, " "normal, " no need to repair at this point, and if I want to have it replaced then its not covered by the warranty. I believe leaking struts issue is very common to Toyota Camry and may pose possible safety issue.
- Kuna, ID, USA
2009 Toyota corolla. Consumer expresses discontent with recall services and would like a service description detailing what was done to the vehicle and an honest answer and information about this recall the consumer took his vehicle to the dealer for the recall repair. However, he was informed that a software update had been downloaded to the vehicles computer system because the vehicle did not need a shim for the gas pedal, because it was manufactured in Japan. The dealer refused to give the consumer a service description of the details of what was done on the vehicle.
- Kingston, NY, USA
2009 Toyota Camry. Consumer states the vehicle has loss value because of two recalls for uncontrolled rapid acceleration
- North Chili, NY, USA
Fax fwd on behalf of re his 2009 Toyota Camry used in several tv news reports re unintended acceleration, his vehicle was tested by Toyota for 8 days and results were sent to NHTSA, requesting a copy of results, reply to New York, NY ofc. Toyota could not find anything wrong with the vehicle.
- Mount Vernon, NY, USA
2009 Toyota Camry. Consumer writes to express delay in repairing recall defects until the real problem has been found. The consumer stated he has not experienced any problems.
- Laguna Hills, CA, USA
Ltr fwd on behalf of (NY) re recent Toyota vehicle recalls, owner of a 2009 Toyota Camry seeking help to get Toyota to allow recalled vehicles to be returned by dissatisfied & personal safety concerned owners, reply to hauppauge, NY ofc.
- Holbrook, NY, USA
I parking lot. Put car into drive and pressed the accelerator to pull out of parking space. Car accelerated quickly and stopped when car hit telephone pole. Due to short distance car travel, was unable to apply brake before hitting the telephone pole.
- Chicago , IL, USA
Ltr fm (NY) re follow-up to 1/28/10 correspondence re trade-in value of 2009 Camry was greatly reduced for purchase of a 2010 Nissan rogue due to recent Toyota recalls.
- Bethpage, NY, USA
After repeated calls to Toyota dealer about acceleration problems with only "we'll call you when parts come in" vehicle accelerated and crashed through a metal gate causing significant damage to gate and car. Auto was tolled to collision center for evaluation. After calling Toyota I was told to give problem to insurance carrier
- Naples, FL, USA
2009 Toyota Camry owner unhappy with the floor mat recall of Toyota and Lexus vehicles. Owner feels NHTSA should investigate further to see if this is really the case. The consumer did not believe the floor mats were the cause of the sudden acceleration problem.
- Gainesville, VA, USA


- Springfield, VA, USA