10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 45,628 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2009 Toyota Camry. The contact stated that all four struts were leaking oil abnormally. The contact took the vehicle to a service center and the mechanic was unable to diagnose the failure. The contact did not know what caused the struts to leak. The failure mileage was 50,000.
- Media, PA, USA
The contact owns a 2009 Toyota Camry. The contact was driving under15 mph when a loud, abnormal noise emitted from the driver side of the vehicle. The vehicle was taken to the dealer and the manufacturer was contacted. The vehicle was not repaired or diagnosed for the failure.the failure mileage was 45,000 and the current mileage was 50,000.
- Seattle, WA, USA
The dealership said that the inspection revealed all four struts are "misting", not considered a leak, with approximately 30,000 miles on the vehicle. I was told that the cost to replace the struts would be $1671.55. I called Toyota customer service to file a complaint. I was told the car was out of warranty and there is nothing they could do. I am very disappointed. I am feeling that I have been tricked. The problem have been on my car when they sold. The situation is getting worse now. I really worry about the safety of the car. I had confidence on Toyota before. Now I am really upset with Toyota. They refuse to do anything for me because the car was out of warranty.
- San Lorenzo, CA, USA
The contact owns a 2009 Toyota Camry. The contact stated that the rear struts were leaking fluid. The vehicle was inspected and the contact was informed that the rear struts needed to be replaced due to safety concerns. The dealer was notified and stated that there were no recalls addressing the failure. The manufacturer was not notified. The failure mileage was 40,000.
- York, PA, USA
After routine oil change on 2009 Camry, I was informed by a certified mechanic that 3 of 4 struts were leaking and must be replaced. The car is due for Pennsylvania state safety inspection in August 2012 and I was informed it would not pass. I called Toyota care customer service to file a complaint. I was told the car was out of warranty and there is nothing they could do. He said there were no warranty extensions or federal recalls. The mechanic stated strut failure at 35,000 miles is unacceptable.
- Southampton, PA, USA
The contact owns a 2009 Toyota Camry. The contact stated that the vehicle was parked when he noticed that the front struts were leaking oil. The vehicle was taken to an authorized dealer and the contact was informed that the struts were performing as designed. The manufacturer was made aware of the failure and confirmed that the struts were performing as designed. The vehicle was not repaired. The failure mileage was 51,513.
- Brockton, MA, USA
I was told by a mechanic that the front two struts were leaking and to bring the car to dealership. Toyota plaza automall stated the mechanic checked out the noise and concern. Service manager stated they do leak and Toyota allows ascertain amount to leak and are within Toyota guidelines...you want to see this information? they greased something at the end of the driveshaft and said it's all fixed. I believed them. My car only has 23,000 miles and I have loyally only taken my Camry to plaza, where I bought the car from. I am not auto savvy but I do know that things on a vehicle should not leak especially shocks! anyhows, I am still waiting for a replacement stereo under warranty for two weeks to come into dealership.
- Brooklyn, NY, USA
The contact owns a 2009 Toyota Camry. The contact took the vehicle to an independent repair shop for routine service when she was informed that all four struts were leaking oil and needed to be replaced. The manufacturer had not been notified nor was the vehicle repaired. The consumer was informed the cost to replace the struts would be $1671.25. Updated evoq 12/01/11
- Lake Elsnoir, CA, USA
The contact owns a 2009 Toyota Camry. The contact stated that the vehicle was taken to a local mechanic to have the tires replaced when the mechanic advised him that the struts were leaking. The vehicle was taken to the dealer who verified the failure and stated that it was normal. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 32,878.
- Des Plaines, IL, USA
Mavis said that struts are leaking.. went to Toyota they said it is sweating. My mechanic said they should replace struts under warranty they are definitely leaking. They refuse to do it. Called Toyota headquarters and they refuse to fix and replace three struts. My mechanic said he is replacing a lot of Camry struts because they are defective.
- Commack, NY, USA
2009 Toyota Camry. Consumer states several problems with vehicle to include electrical and mechanical issues the consumer had the vehicle inspected and it was determined there were several components that were defective such as the accelerator pedal, brakes, shocks, exhaust and cd player component and cable burning smell. The consumer is requesting compensation for the body work repairs done to the vehicle after the car accident amounting to $3,890.42. Updated 11/03/11. Updated 12/01/11.
- Washington, DC, USA
All four (4) struts are leaking, with approximately 30,000 miles on the vehicle. Dealership claims that this is normal. "normal" would show a little oil on the part of the strut that goes inside (smaller portion) the other part. Oil on the external (larger) cylinder is not "normal". reports of this problem are all over the internet, despite Toyota's refusal to resolve the problem.
- Cherry Hill, NJ, USA
The contact owns a 2009 Toyota Camry. The contact stated that after having an oil change service by an independent mechanic, they advised him that the struts were leaking very heavily and advised taking the vehicle to the dealer. The vehicle was then taken to the dealer where they advised him that the leakage was not severe enough to make repairs to the vehicle. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was approximately 10,000. Updated 05/25/11
- Canton, OH, USA
Two of the four struts are leaking. Per Toyota they are not leaking enough to warrant replacement under the warranty. Per my own mechanic the struts need to be replaced and it will fail West Virginia inspection for it. You can tell the struts have issues because the tires are wearing in a matter consistent with strut issues. Toyota says the tire wear is normal for the type of tires I have, the manufacture says other wise.
- Martinsburg, WV, USA
Email from the office of congressman on behalf of constituent re acceleration problems in Toyota Camry models. The consumer stated the recall was performed on Feb 5, 2010 regarding the sudden acceleration problem. However, on March 25, 2010 as the consumer removed the gear from park to drive, with his foot on the brake, the vehicle began to accelerate and roar, the RPM's had redlined and the vehicle began to move forward and the brakes would not stop the vehicle from moving forward. The consumer put the gear in neutral and the vehicle was still accelerating. The consumer then immediately shifted the gear into park and the vehicle came to a screeching halt. The consumer took the vehicle to the dealer for an inspection. However, the inspection revealed nothing wrong with the vehicle. Also, the tires had to be replaced due to excess wear, despite the tire rotations that were performed every 5,000.
- Cohoes, NY, USA
The contact owns a 2009 Toyota Camry. While driving approximately 45 mph, the contact heard a noise from all the tires. The vehicle was taken to an authorized dealer where the tires were replaced. The failure occurred again. The vehicle was taken to a tire dealer who stated that the struts were leaking oil which caused the tire failures. The vehicle had not been repaired. The failure mileage was approximately 23,000 and the current mileage was approximately 45,000.
- Tinley Park, IL, USA
The contact owns a 2009 Toyota Camry. While driving approximately 30 mph, the contact stated that white particles were being emitting through the ventilation system. The vehicle was taken to an authorized dealer several times where the evaporator was replaced twice and the vents were cleaned. The failure continued and became worse. The vehicle had not been repaired. The failure mileage was 10,449 and the current mileage was approximately 21,000. Updated 1/21/11 the consumer stated the vehicle pulled to the right while driving. It was discovered the tires had premature tire wear. Updated 04/20/11
- New Hartford, NY, USA
Struts of my new car are leaking!!!..Toyota Camry 2009. Toyota says that "they are leaking..but they are not leaking enough..to be replaced!!....the fact is they shouldn't be leaking at all at 18,000 miles!!...I heard a lot of people complaining about the struts in the 2009 Camry and Toyota one more time..is denying the problem...
- Bridgewater, NJ, USA
2009 Toyota Camry pulls to the left while driving. The first incident the power steering gear assembly was replaced and reset front specs. The problem later occurred again and the consumer was informed that there was no problem with the vehicle. The consumer stated his fiance experienced sudden acceleration while applying the brakes to park the vehicle and ended up on the curb. The consumer received a phone call and was instructed to take the vehicle to the dealer, so the recall repair could be taken care of, but when he arrived at the dealer, he was informed they could only perform one repair. The consumer also stated an alignment did not resolve the issue of the vehicle pulling to the left.
- Sabina, OH, USA
- Beaumont, CA, USA