10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
59,311 miles

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« Read the previous 20 complaints

problem #3

Sep 162013

Camry 6-cyl

  • 56,000 miles
Sept.16, 2013, the car made a loud noise and I pulled the car over to the shoulder of the road turned the car off to inspect the vehicle, I found nothing wrong, I contacted a wrecker and the closest Toyota dealership to have the car delivered for repairs. Sept. 17, I called them to find out what they found out about my car; I was informed by the service advisor that there is a hole in your block.I asked how could a car with only 56K mi. Throw a rod. He said they didn't know yet and would get back with me. Sept.19, I provided the dealership with all of my service records.they contacted Toyota and called on Sept. 20 they were going to remove the engine to look for the failure. They stated one of two things were the cause; the car was driven into a deep-water puddle allowing water intrusion into the engine or a component failure. I stated it wasn't even raining he day of the incident, his reply was then you have nothing to worry about. Sept.23 they called to inform me the engine was removed, photos were taken and sent to Toyota for review. Toyota's stance was they were not going to replace the engine under warranty. Toyota claims that at sometime I allowed the oil level to get low, causing the engine to over heat and which lead to this failure. I stated that was utterly false, I routinely check the oil level in that car, it never requires top off oil in between oil changes. He apologized and said that is what Toyota is saying. I researched and found Toyota has experienced similar engine failures and they tend to push back honoring warranty claims. It is suspicious they did not remove the valve covers to check for probable causes in the head area since that has been the cause of these type engine failures. At this point, I have been advised to file this complaint with NHTSA; complaints with Toyota customer relations andthe owner of the dealership have also been filed.

- Florahome, FL, USA

problem #2

Sep 242013

Camry 4-cyl

  • 81,000 miles
On 9/24/2013, I was at my way sister home come from work, about to drive off, when the car would not turn over it sound it was flood it so I let it sit for a while and it still will not start so I call the tow truck to come and get and take it to the shop to see what was wrong with it the engine check light came on that morning but it start up fine, but to my surprise it would not start again. Left it at the shop and they call me the next morning and said they check the senor as the computer code told them to but it wasn't the sensor. After further investigation they took apart the passenger side wheels to show me that the crankshaft fly wheel inside the engine was messed up and the sensor wasn't detecting it any more. I have 81000 miles on this 2010 Toyota Camry. After taking the wheel off, speaking to a mechanic who was working on my vehicle. Ask the mechanic if this was just a fluke deal or if the dealership had seen many broken crankshaft on Toyota's. a few days later the service personnel told me he doesn't know how this could have happen. How many people who own Toyota's have had to report a broken crankshaft" it sounds to me like Toyota should know there is a problem with this part. Is this going to be another bit of information that gets kept from consumers" Toyota should be looking into this to see if there is an issue with the crankshaft used on their vehicles.

- Landover, MD, USA

problem #1

Mar 122012

Camry

  • 35,000 miles
The contact owns a 2010 Toyota Camry. The contact was driving 40 mph when the vehicle decelerated to a complete stop without warning. The vehicle was taken to the dealer where the dealer advised the contact that it was normal for the vehicle to stall once all the oil had been burned. The manufacturer was contact and also advised the contact that the failure was normal based on the circumstances. The failure mileage was 35,000 and the current mileage was 43,000.

- Staten Island , NY, USA