Customer by css web (08/20/2019 12:23 pm) my 2010 Camry dashboard has melted to an uncleanable tarlike sticky substance. I need help because it reflects on my windshield and I cannot see through it. I have to bend sideways to see around it to drive. Please email me how I can clean my dashboard. Question reference # 190820-000288 date created: 08/20/2019 12:23 pm ct on May 1, 2014, my 2010 Camry dashboard started looking greasy and shiny. I did the best I could to clean it with several different car cleaning solutions, which at the time did help. I tried pure rubbing alcohol. I even tried a vinegar and water solution. I also took my car to be washed and detailed. I was informed that they could not get the sticky solution off and that I needed to take it to a Toyota dealer., when I took it to the Toyota dealer, I was informed that I had just missed the extended repair date and to contact Toyota, so on August 20, 2019. I contacted Toyota.com and was informed that I had missed the extended repair end date and that I can pay my Toyota dealer to replace my dashboard myself.. I never received a notice from Toyota about the extended date or any recall notice about this issue. They said they sent them out and if I did not receive it, they could not do anything about it now. They told me this on a phone call to me. They would not even put their response in writing. I truly believe Toyota is responsible for this repair, so I think other Toyota owners should be notified.

- West Monroe, LA, USA

Vehicle: 2010 Toyota Camry le the dash began "melting" approximately a year to a year and a half ago. Sunlight reflecting from the melted dash to the windshield causes significant glare and impairs visibility. Toyota's poorly engineered dash presents dangerous driving conditions and safety risks for Toyota customers and their families. Attached pictures document this issue. In all examples, vehicle was stationary. News reports: Abc action news, Feb 19, 2015: Https://www.youtube.com/watch"V=gjxvfipqh3W wptv news, Jul 24, 2014: Https://www.youtube.com/watch"V=A3qqhwkxbic

- Manor, TX, USA

In state of Ohio they ise this site to determine if your car is gasoline power, electric L, or hybrid. And supposedly they say your company has my car listed as hybrid for a 2010. And my car is actually gasoline V6 xle. What kind of proof do I need to show besides pictures of my engine or a letter from a well know dealership?

- Cincinnati, OH, USA

My Toyota Camry has a melting dashboard that Toyota have replaced for 3.4 million cars but they said we were 14 days out of their extended warranty period. We never had an Y notice form them. We called head office who said they did not have our owner details so could not send us any notices. We gave them our details but they said we were still not able to get this fixed even though we were never informed.

- Kissimmee, FL, USA

The dashboard is breaking down and has become very sticky. This causes glare when driving at night that is a safety issue. I called Toyota about it on 9/14/209, but they said their 'warrant enhancement' expired on 8/13/2019. Toyota said that they sent a letter in 2016, which I never received. I had my car serviced at a Toyota deal (jack taylor Toyota, alexandria va), and they never notified me of the 'warranty enhancement.' They said that they only had to notify for recall safety issues. They said that they could replace it for @2,171.46 this is a safety issue and this should be a recall, not just a 'warranty enhancement.' Toyota's methods to notify are inadequate and this problem is ongoing - me and many others will have this safety problem beyond Toyota's warrant period. Especially since they do such a poor job of customer notification. This causes a lot of road glare at night and will cause accidents and deaths. Toyota is obviously not doing the right thing on their own. I hope the ntsb can please advance a recall for this issue.

- Washinton, DC, USA

The car's dashboard has melted from sun exposure, leaving a shiny, glossy, sticky coating on it that, when hit by the sun at certain angles, causes a blinding glare into the driver's eyes and a bright reflection of the dash onto the windshield, resulting in limited visibility and blind spots. Toyota is aware of the problem that was caused by materials of insufficient quality and issued a warranty enhancement to fix the problem. Unfortunately, as a secondary owner of the vehicle, I was never informed of this and did not know the problem was widespread and material-related until I recently found that information online. The warranty extension period has now expired, but in cases like mine, the issue has not been fixed, leaving the vehicle with a condition that unnecessarily causes a safety deficiency.

- Cibolo, TX, USA

The dashboard on my 2010 Camry has degraded over time, becoming sticky and shiny. It is now affecting visibility due to the reflection in the windshield, causing unsafe driving conditions in sunny weather. The dealership says that my model is not included in an earlier recall regarding this issue.

- Louisville, KY, USA

Dash has developed a sticky residue from the suns heat. Cleaning the dash is not an option. It seems to only make it worse.

- Evansville, IN, USA

Melting Toyota Camry 2010 dashboard overtime when exposed to the sun and heat, Toyota Camry dashboard melts and gets sticky.

- Stephenville, TX, USA

The dashboard is sticky and it is melting. Especially, on a hot day. As a result, when driving, it affecting visibility due to reflection to the windshield from the melting dashboard.

- Missouri City, TX, USA

Dashboard is melting and my vehicle VIN was not under the recall. My sister bought the car in 2009 and had this issue but no recall for it from Toyota.

- Fort Worth, TX, USA

At first my sun visor fell off one evening when I was trying to block the sun from disrupting my view. Then as time went by, my dashboard started melting and becoming sticky. Like a goo. There is dirt and other debris stuck to it. Very gross and it is impossible to clean, with so much dirt on it I feel it is a health hazard to my kids and myself. I talked to Toyota a few days ago and they flat out told me that they cannot and will not fix it since the warranty was out. This was not something that I did, but the fault of the manufacturer. The goo causes a reflection on my windshield and it makes it difficult to see. This is a driving hazard, especially since I do not have a sun visor on my driver side since it has fallen off. I am asking for Toyota to do the right thing.

- Red Oak, TX, USA

Sun visors have defective part and fail to go all the way against windshield and eventually the part breaks and visor is unable to be properly put up (against the roof of car) and out of the way when not in use. Visor hangs in field of vision while driving and is particularly dangerous at night or when it is raining, obstructing view ahead and cannot see traffic signals. Toyota evidently issued a service bulletin/ warranty extension wherein they would repair for seven years from original date of purchase for 2007-2011 vehicles. This has been extremely unsafe. Had there been a recall issued, I would have known about this issue when I purchased my vehicle in 2015, yet service bulletins are not required to be published and well-known. This has created an obstruction to my field of vision when driving and has created some hazardous conditions. Would a recall have been issued, I would still be within the time period before the recall expired. This happened after I drove to work one day, parked and when I came out at lunch, unhooked the visor and tried to use it. I was probably stationary but could have been moving at a low rate of speed.

- Myrtle Beach, SC, USA

Dash is sticky and crumbling and getting worse

- Newburgh, IN, USA

My trunk release is broken from the floor and the dashboard is very sticky/shiny which causes glare freon the sun

- Aiken, SC, USA

Entire dashboard has become sticky and reflective effecting my vision, become a safety hazard. Unable to clean.

- Camp Pendleton, CA, USA

The safety my family's health is in peril in my opinion because the car is emanating a very strong mold like odor causing us headaches and sore throats even on trips under 5 minutes. On reviewing numerous internet articles about this, it appears that Toyota may not be seriously addressing the problem. I do not know at this time what mechanical defect is in play.

- Columbia, MD, USA

Dashboard sticky and surface deteriorating especially since housed in 80-90 westher; customer unable to correct problem. Becoming a safety issue and a gross devaluation of asset.

- West Palm Beach, FL, USA

The rear windshield is tinted. It has deteriorated so much that I can not see through it while in drivers seat. It is extremely blurry and translucent. At night time it is all streaked light reflections. This condition is a severe safety hazard. The tint film has bubbled. Noticed it happen last year but now it has become worst.

- Boca Raton, FL, USA

Mold negligence - issue originated around 10,000 miles as dealership records indicate. Dealership replaced air filter as the repair. However, supposedly, the tsbs suggested that a moldy mildew smell may develop from the HVAC components. The carpet was not pulled back and inspected until a formal complaint was made with Toyota national. Mold was present and photographed. Additionally, other areas of the car were subject to other forms of water leaks and separate mold formed there also. Consumer suggestion of a moisture sensor in the low points of the body to notify the owner of an issue via a warning light. Car is unsafe to drive as odors are noxious and irritating and affect breathing respirations and overall health issues resulting in persistent cough. Toyota national recently inspected and confirmed but rejected buyback or compensation. Filing with NHTSA to document mold issues with 2010 model for legal references if Toyota does not offer replacement and buyback.

- Zoar, OH, USA