10.0
really awful- Crashes / Fires:
- 3 / 3
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 40,791 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle is using 1 quart of oil every 1200 miles or so. Toyota has a bullentin out on this issue but they are telling me it does not cover my vehicle. Added 1 quart at 100,500 miles. Came in for check up and it was a quart low at 101,700 miles, see attached upload for service receipt.
- Fort Mill, SC, USA
Excessive oil consumption, it uses about 1qt every 1000miles. Car has had a meticulous maintenance schedule, oil and filter changes every 3000 miles.driven by a 65 year old woman
- San Mateo, CA, USA
The contact owned a 2011 Toyota Camry. The contact stated that while the vehicle was parked with the engine running, the vehicle caught on fire near the engine area. The fire department extinguished the fire. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 115,000. The VIN was not available.
- Silver Spring, MD, USA
I have this jerking movement while I am driving down the highway. I mentioned this to the service people at hubert vester Toyota in wilson, nc when I took the car for regular maintenance a few months ago. I don't know if they did anything about it or not, but it still does that today. I used 87 octane gas, but I did put 89 octane in there once and the problem slowed down a little. Can you tell me what this problem is" it sounds like a transmission problem to me. The dealership never lets me have any work done within the warranty, I always have to pay. So are they waiting for the warranty to wear off" also, I have not had all these recall issues taken care of concerning the tires, the overloading capacity issues.
- Whitakers, NC, USA
I was driving East on secondary road when a driver failed to stop and hit my car; first impact hit at my drivers side at front left of car then also she hit the left back side of my car which swung around at impact. Driver stated she didn't see my car. She was ticketed at fault and both of us were transported to hospital. My car's airbags did not deploy at all, not even the side impact bags! I hit my head on either the window or the upper door and sustained a hematoma on my top left skull and possible concussion as well as neck and back injuries. My vehicle was declared a total loss. A Toyota official told me later that from everything he knows, the airbags should have deployed in this instance,
- Rutherfordton, NC, USA
I rear-ended the car in front of me at speed 60 mph. My entire front end was destroyed. None of the airbags were deployed. Me and my passenger were wearing seatbelts. We had a lot of chest pain around the incident.
- Adelanto, CA, USA
The contact owned a 2011 Toyota Camry. While driving at approximately 25 mph, an abnormal odor emitted into the vehicle. The contact pulled over and exited the vehicle as the engine caught fire without warning. The fire department extinguished the fire. A police report was not filed and there were no injuries reported. The vehicle was destroyed and towed to a salvage yard. The manufacturer was made aware of the failure. The failure mileage was 48,000.
- Corbett, OR, USA
Incident on December 31, 2014 about 11:30 am in wayne, pa: At an intersection as I approached a stop sign where a car was already stopped, I applied my brakes. The car failed to stop and instead lurched forward and the engine increased. The noise was not of the brakes but of the engine roaring. As the car surged forward, I lifted my foot off of the brakes and then reapplied them pressure on the brakes. Again the car did not stop but did slow down. The third application of the brakes did stop the car just inches from the car ahead of me. The next incident occurred on January 13, 2015 when the same experience occurred. I took it to peruzzi Toyota. They could not find anything wrong with the brakes. On January 15, I took the unsafe car back to the dealership for further investigation. On January 16 after completing what they called the protocol for unintended acceleration, they "released the car" back to me having not corrected the problem. They indicated they had no further responsibility and gave me the Toyota manufacturer phone number to call. I called that number and was told a case manager would get back to me in four days. Meanwhile, I am left with an unsafe car and no recourse with the dealership.
- Blue Bell, PA, USA
Wed am, Nov. 12, 2014, I parked my 2011 Toyota Camry SE 4cyl in an airport parking garage. Weather was 31 F. when I returned from my trip the next evening, I started the car, organized some things for a minute to allow car heater to warm the vehicle while I sat. I then proceeded to back out of the parking space. Temperature was in the 20S F. I noticed the car was sluggish so I pressed a bit more on the gas pedal, but the car failed to go faster. After slowly backing out far enough, I put the car in drive. Despite reaching 2500+ RPM, the car would not increase speed. The speedometer stayed at 0 (zero) mph. I put on my flashers, and pulled, very slowly, to the right side of the garage lane, so as not to impede vehicle traffic. I continued to rev engine for 1 to 2 minutes. Only after revving the engine multiple times did the car begin to slowly respond. This flaw is a significant concern and could endanger live(s). Imagine if I am at a stop sign, awaiting to make a left turn on to a busy roadway. If my 2011 Camry's fuel injector fails to respond as expected, thereby responding slowly to me pressing the gas pedal, then I envision the likelihood of being in a horrific side-impact collision. I will address this issue with the dealership tomorrow. Winter is just beginning, and cold starts are going to be much more common (likely in much colder temps). I don't believe modern vehicles, with electronic fuel injection, should have this safety issue, or require much warm-up time.
- Eureka, MO, USA
Car always makes a whining sound that gets louder upon acceleration, vehicle is impossible to keep in my lane especially at highway speeds, constant correcting needed to stay out of oncoming traffic or out of the lane left of me as car veers to the left. Cars has a transmission issue that causes jerking and slippage which also causes the car out of its lane.
- Chicago, IL, USA
Every morning when the vehicle is first started up and both the engine and transmission are cold, vehicle exhibits a transmission flare between the first and second gear during normal driving behavior whilst the accelerator pedal is depressed - even if only slightly. During the incident, which lasts no more than five seconds, the engine "revs" significantly (up to 2500-3000 RPM from 1000) and the transmission appears to be in a "neutral" state, e.g. "slipping" between gears. The vehicle also jerks and shifts violently while downshifting when coasting occurs mainly at highway speeds, but does occur sometimes at neighborhood speeds. The former said issue only appears during the morning after the vehicle has been sitting for an extended period of time (I.e. come home from work and leave next morning), and is unable to be duplicated at any other time. On the other hand, the latter said issue occurs nearly every time the vehicle is used. The vehicle has been brought to the local Toyota dealership where repair attempts have already been made, but have been unsuccessful. The vehicle will be brought back for service once again. It is important to note that these problems are very similar to earlier problems the 2007 Camry experienced (which is the same generation as the 2011 Camry) -- to which several tsbs were issued to correct those problems.
- Daly City, CA, USA
There was a loud engine running all of sudden and the car took off by itself. It was very quick spurt of acceleration and slamming on brake did not slow down the car. The car was totally uncontrollable. The car ran over side walk and rammed into the school fence. My car was totaled. It was Toyota's "sudden acceleration" defect happened to me.
- Los Angeles, CA, USA
Every time I release or push acceleration more than 50 miles car gets pulse.(example : generator move forward and backward every time piston goes up and down) I fell like engine will drop. Reproduce steps : drive car at about 60 miles/hr on good road so you can feel pulse. Now we want keep speed 60 miles so we will press pedal to maintain speed now as soon as you will remove pedal you will feel pulse. Now, you removed pedal so speed going down so as soon as you trying to maintain speed you will fell pulse again. Reproduce rate about 85%. I am having this problem since August 2011. I had put my car at Toyota dealer more than 5 times and they admit that they are not feeling this pulse. Than I put case to ncds for review. But Toyota reset my computer right before inspection so ncds person didn't test drive and refuse my case. At time of case, one technician from Chicago admit this problem in some different direction like this pulse is normal(which is very scary). Its depend on where you driving (its easy to reproduce in hwy, I also feel in city to but they told me that its changing gear so it's normal) its depend on driver( I told him to drive and fix this issue if I am not good driver). Now this is very simple answer for Toyota to give you customer and reject case. Once they reset computer of my car they told me to wait till car computer learn driver pattern. I wait 2month, 1500 miles. I also ask them that how long " how many miles " but they told me that it's depend on driver. They also told me that if anything wring we will happy to help if anything wrong in engine/transmission. I also decide to go court but if they are going to inspect my car again then they will admit that nothing happened. So, please help me for this problem I spend 24000 dollar. I deserver better answer than this above crazy answer.
- West Allis, WI, USA
- Bronx, NY, USA