10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
19,747 miles

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« Read the previous 20 complaints

problem #1

Feb 282016

Camry

  • miles
I purchased a new 2016 Camry le from my local Toyota dealership on 02.21.2016. On 02.29.2016, I returned to the dealership with the problems I was facing while driving this car, primarily: Slow-dragging acceleration along with transmission shifting instability. While driving to drop my wife to work on the morning of 02.28.2016 I began noticing inconsistencies in my vehicle's acceleration. As the traffic light (exiting my subdivision) turned green, I pressed the gas pedal and immediately felt hesitation in the acceleration along with stiffness in the steering wheel, giving the car a heavy/dragging feeling (even after attempting to apply extra pressure on the gas pedal). After driving in this sluggish condition for about a quarter-mile, I felt a boost in my car's acceleration, causing a sudden increase in speed forcing me to apply my brakes to regain control of my car's movement. Throughout the remainder of the day I kept experiencing this fluctuation in acceleration (boost/sluggish) with normal driving functions returning periodically. The following day I took my car in to the dealership to be checked. According to the service department, "vehicle is operating as designed"; whereas, the above mentioned complaint is still ongoing. Multiple failed attempts to reach a resolution thru management and customer relations at the dealership thus far have forced me to continue to drive my new car in this condition to be able to fulfill personal/family requirements (as this is the only car I have). This has been causing me a great deal of stress and mental anguish in regards to my number one concern: "safety". not only do I feel unsafe putting my life at risk while driving this car, I also feel uncomfortable risking the safety of my family/passengers and other drivers on the road around me, as this mechanical defect remains persistent and is gradually worsening.

- Houston, TX, USA