10.0
really awful- Crashes / Fires:
- 16 / 1
- Injuries / Deaths:
- 17 / 0
- Average Mileage:
- 32,744 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On November 4th, 2017, I was involved in an accident which was determined by the police report to be a hit-and-run accident. We were never able to find the person who hit my car while I was driving. My car was severely damaged as a result of spinning across 7 lanes and hitting the sub-dividers. Please see attached pictures of the vehicle below. Unfortunately, none of the 8 airbags in the car deployed. My face was slammed very hard against the steering wheel as a result of the impact. We reported this to the Toyota corporation and they said they needed to do an investigation, which took them more than 2 and a half months, to come to the conclusion that the car performed normally. They sent me some diagrams and other information which was completely incomprehensible. Please see attached documents from the Toyota inspection department. I recently sent a letter to Toyota corporation requiring a fair resolution to my situation. Please see attached copy of that letter. Everybody I show the car to, including body shops and mechanics, felt that I was very lucky to walk away alive from that car. I am extremely scared to drive this car, fearing another accident where the outcome may not be the same. I truly believe this car is a death trap and Toyota corporation is refusing to take responsibility and compensate me for the repairs, car rentals, and other expenses. If you have any questions, please call me at [xxx], or email me at [xxx]. I'll be more than happy to arrange for an independent inspection of the air bag system of this vehicle. I sincerely appreciate your understanding and I am looking forward to hearing from you. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Corona, CA, USA
The contact owned a 2017 Toyota Camry. While driving approximately 70 mph with the cruise control active, another vehicle pulled directly in front of the contact's vehicle and impacted the front end. The contact applied force to the brakes. Upon impact from the other vehicle, the contact's vehicle spun around to the right and crashed into a guardrail. None of the air bags deployed. A police report was filed. The driver sustained cuts, bruises, and sprained wrists. Medical treatment was required due to no air bag deployment. The vehicle was not diagnosed by a dealer. The insurance company towed the vehicle and deemed it destroyed. The manufacturer was notified of the crash after it happened. The VIN was not available. The approximate failure mileage was 3,400.
- Comanche, TX, USA
Airbags fail to deploy in an accident. At a intersection in san diego,
- Coachella, CA, USA
- Waco, TX, USA