10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 63,813 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2018 Toyota Camry. The contact did not receive notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the vehicle experienced the failure listed in the recall. The contact stated that while driving in stop-and-go traffic, the braking system malfunctioned, and the brake pedal became very firm almost causing the vehicle to crash into the rear of another vehicle. During the incident, the message "low brake power" was displayed. The vehicle was eventually towed to the local dealer who informed that the failure was due to the recall however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was 94,000.
- Riverside, CA, USA
The contact owns a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving approximately 10 - 15 MPH, the "Low braking power; Stop in a safe place" warning message was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 62,000. VIN tool confirms parts not available.
- Fayetteville, NC, USA
The contact owns a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that while depressing the brake pedal, the vehicle would not immediately slow down or stop. The cause of the failure was not determined. The local dealer and manufacturer were made aware of the failure. No assistance was offered. VIN tool confirms parts not available. The failure mileage was 29,000.
- Camden, NJ, USA
The contact owns a 2018 Toyota Camry. The contact stated while his father was driving and making a right turn into the driveway at his residence, the brake pedal was depressed however, the vehicle failed to slow down causing the driver to crash into the closed garage door. The vehicle went through the garage door and only stopped after crashing into the inside garage wall. The contact stated that there were skid marks on the floor in the garage. There was no warning light illuminated. The contact stated that the vehicle was damaged. The vehicle was inspected by several friends with automotive knowledge however, a determination was not made as to the cause of the failure. The driver was taken to the Emergency Room for minor contusions to the face and lower back pain. The CT scan showed no major injury or broken bones. There was no police report filed. The vehicle was not taken to be diagnosed or repaired. The vehicle remained inside the garage with the garage door not fully functionable. The contact became aware of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) after researching online however, the VIN was not included. The contact was also concerned that the Forward Collision Avoidance System failed to operate as designed. The contact stated that there was a prior failure several months ago while his father was making a right turn and attempting to stop the vehicle; however, the vehicle failed to stop and rear-ended the vehicle in front. There were no injuries to either drivers. The vehicle was taken to an authorized dealer and the vehicle was repaired. The manufacturer was contacted and informed of the failure and a case was filed. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 33,000.
- Woodstock, MD, USA
The contact owns a 2018 Toyota Camry. The contact stated that while driving at an undisclosed speed, the brake pedal became stuck and was difficult to depress. The contact was able to pull over and had the vehicle towed to the dealer. The dealer diagnosed the vehicle as vacuum brake pump failure and needed a vacuum brake pump replacement. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to tow the vehicle to the nearest dealer. The failure mileage was approximately 57,000.
- Cerritos, CA, USA
The contact owns a 2018 Toyota Camry. The contact stated while driving 65 mph, the brake pedal was difficult to depress. The contact stated that the brake warning light was illuminated. The contact stated he continued to depress the brake pedal and upon reaching a hill, he used the parking brake to slow and park the vehicle on the side of the road. The contact stated he called a towing company but after four hours of waiting, his wife drove to the location and assisted by driving bumper to bumper to the local dealer at slow speeds. The local dealer diagnosed the vehicle and informed the contact that the brake vacuum pump needed to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V211000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 255,000. The Vin was invalid.
- Sicklerville, NJ, USA
The contact owns a 2018 Toyota Camry. The contact stated while driving at various speeds, the vehicle jerked while the accelerator pedal depressed. The -??Low Braking Power-?? message was displayed on the instrument panel. The contact then received notification of NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline), and the vehicle was taken to a local dealer to be repaired. Upon return of the vehicle, the contact stated that the failure persisted. The contact's mother had accelerated at a stoplight and the brake pedal had failed to operate as needed upon depression. The same -??Low Braking Power" warning light was illuminated. Her mother also stated that the "stop in a safe place" and "maintenance required" messages also appeared on the instrument panel. The vehicle was driven to the contact's home without the proper braking functionality. The same dealer was notified of the failure and the contact was provided a diagnostic fee. The manufacturer was notified of the failure and offered no assistance. The vehicle was not repaired. The failure mileage was 8. Consumer would like to add after picking up the car from dealer there has been excessive amount of oil leak which dealer has not mentioned.
- Long Beach, CA, USA
The contact owns a 2018 Toyota Camry. The contact stated while her husband was driving 10 mph, the brake pedal was depressed but failed to stop the vehicle as needed. The parking brake was activated while using the brake pedal to slow the vehicle to a stop. Her husband waited for a while before continuing to drive to the residence. The vehicle was then taken to an independent mechanic to be diagnosed. The mechanic stated that there was no air entering the vacuum pump. The contact's husband order the vacuum pump and replaced it himself. The failure recurred. The vehicle was taken to another independent mechanic and the contact was informed that the camshaft needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 92,000.
- San Jose, CA, USA
The contact owns a 2018 Toyota Camry. The contact stated that while driving approximately 65 mph, the transmission shifted to neutral independently. After turning off and restarting the vehicle, the braking system malfunctioned. The contact stated that the brake pedal was depressed and was very firm. The contact stated that the stopping distance was extended. The low braking power message was displayed. The local dealer was not notified of the failure. The manufacturer was contacted and the contact was informed that the vehicle was not included in the NHTSA campaign number: 18V211000 (service brakes, hydraulic). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 127,000.
- Upper Marboro, MD, USA
- Mobile, AL, USA