10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 11,249 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Hesitation when accelerating when starting from a stop.
- Sabattus, ME, USA
(hybrid mod) while traveling on an interstate in may, the rt rear tire blew out(odo 7,000). Seemed to be no reason, it just blew out. Then in July, again on an interstate, the lt rear tire blew(odo 12,000). Once again, no reason, just blew out. We we're told by Firestone that the tires on my vehicle have been discontinued & I can not do a warranty claim because I did not purchase the tires from them, Toyota did so Toyota has to do the claim. Toyota tells me they do not warranty tires, Firestone does & I have to go through firsetone for warranty claim. No one seems to want to address the fact that there are still 2 more tires (on the front) that could still blow out & cause me to have an accident. Dealer told me they couldn't help because I didn't keep the tires to show they were defective. The brakes have always been overly sensitive. The car then started braking (the collision safety feature) when there are no other vehicles, people, animals, etc in sight. It has happened on highways, city streets, straight roads, in curves, sunny days, rainy days, etc. The vehicle randomly decides to engage the braking safety system when it should not. All the dealer where I purchased the vehicle could offer as a suggestion was to turn that feature off! as if all that wasn't enough, while backing up & coming to a complete stop (but still in reverse) the car lunged back another foot or better causing me to collide with a basketball pole in my driveway. After that, when I pump fuel niw I have to hold the handle so it doesn't touch or lean against the bottom part of the neck hole. Otherwise, any fuel you try to put in it will flow right back out & run down the car to the ground. I have repeatedly asked dealer to deal with these issues & told them I don't feel like ithe vehicle is safe at this point. After months of run around & not returning my calls, dealer referred me to Toyota today.
- Anderson, SC, USA
- Chapin, SC, USA