Affected Component: ELECTRICAL SYSTEM:SOFTWARE

Date Published
MAY 01, 2020
NHTSA TSB #
10176281
TSB Document
Summary
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0055-19. Service Bulletin No T-SB-0055-19 is obsolete and any printed versions should be discarded. The procedure in this Service Bulletin is a full reformat of the multimedia system. Failure to follow the procedure exactly as written may cause damage to the head unit. This reformatting changes the system from a Phase 2 to a Phase 3 system, which includes Apple CarPlay® and Amazon Alexa?. The reformat requires all linked files and folders extracted from the zip file to be placed onto the root directory of the USB flash drive, otherwise damage to the head unit will occur.