Affected Component: ELECTRICAL SYSTEM:SOFTWARE

Date Published
MAY 11, 2020
NHTSA TSB #
10176349
TSB Document
Summary
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0041-19. The aforementioned bulletin is obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1010) or Entune? 3.0 Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation ?Screen freezing ?Intermittent rebooting ?Abnormal clock operation ?Abnormal Apple CarPlay® operation ?Echoing during Apple CarPlay® phone call ?Abnormal Pandora® operation after answering WhatsApp phone call ?Alexa® app inoperative when using iOS devices Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1026) or Entune? 3.0 Premium Audio (version 1026, 1031) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting ?Navigation location inaccurate ?Too many or inconvenient U-turns ?Inaccurate speed categories ?Inaccurate search matches ?Flashing map update screen Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1050) or Entune? 3.0 Premium Audio (version 1050) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting ?Pixelated screen during phone calls when using Apple CarPlay® Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? Premium Audio (Navigation version 1030 or 1040) or earlier may exhibit one or more of the following conditions: ?Navigation expiration pop-up that is more than a year in the future ?Destination ETA calculation doesn't account for time zone change or daylight-saving time A software update is now available to addre