Affected Component: ELECTRICAL SYSTEM:SOFTWARE

Date Published
MAR 19, 2020
NHTSA TSB #
10173970
TSB Document
Summary
Some 2018 model year Camry, Camry Hybrid, and Sienna Japan-produced vehicles equipped with Entune? 3.0 Audio (version 1000) or earlier may exhibit one or both of the following conditions: ?Bluetooth® continuously connects and disconnects ?Inoperative Entune? voice recognition Some 2018 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Unable to update radio ?Software Information screen displays in French ?Phone Number Favorites missing from Home screen ?Intermittent radio freezing ?Terms of Service has garbled characters ?Incorrect Entune? application is recommended for installation on the phone after Bluetooth® pairing ?Certain apps disappear when reordered Some 2018 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio (version 1022) or earlier may exhibit one or more of the following conditions: ?Intermittent ?There Are No Applications Available? pop-up ?Incoming voice is muted during phone call?Cancel button inoperative while downloading apps ?Voice recognition for iPod is inoperative after adding playlist to device ?Intermittent Bluetooth audio connection ?Software version does not update if the IG is turned off during software update ?Apps version is not displayed ?USB screen is not available ?Update history shows UTC date rather than time-zone-corrected date ?Update history is temporarily not displayed ?Abnormal voice recognition operation during hands-free phone call ?Incorrect phone book sorting ?Difficult to read the DCM status when dark theme selected ?Entune? update pop-up appears after downloading and installing Entune? A software update is now available to address these conditions, while providing other functional and security enhancements.