1.9
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 82,757 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Last 2 months I had call Toyota to head quarter to report my car lost power, can't control break or steering wheel.. driving on the road with 40-45mph all the sudden the car had lost control steering and break and all the lights inside the panel blinking.... finally I can break my car (very hard). I put the gear back to park and turn of the power button when I try to turn it back on it still not come up all the lights blinking.. (several times) I quit.. pop up the hood and check forward make sure nothing come loose or... I come back to the car and turn engine on, it working again.... I drive home.. Toyota customer service offer me to going to close Toyota dealer to have it check out, but I do not have times until last couple days it happen again.. I so concern about life driving this car now, I went to Toyota dealer close to me sport city Toyota, where I use to have it tune up. They check out my car and notify to me that my 12V battery had going bad drop to 7V (which they had notify for me on 2010) but I did not replace it. It did not sound right to me if the battery go bad for 2 years ago, but I still can drive my car to work and do things for 2 years with out any problems until now it had lost power for 2 times for the last 2 months. I drive my car home, removed the 12V battery out check with the meter 12V show up... I need help with you people to see what to do next or the investigate to see this car had malfunction or some thins else..... hope to hear from you. Thank you.
- Garland, TX, USA
While driving my car drove over a pot hole moments later the power steering went out and I was not able to control the car and nearly ran into a medium in the middle of street. I was stuck in the middle of the road. The "check hybrid system" warning came on screen, along with P/S, brake, ABS. I was not able to put the car in drive. Tow truck came. The tow driver was able to release the car into drive position however the wheels were not turning. When we got to the dealership he had to force the steering wheels to move the car. Dealership says a "fuse" went out. They determined that the fuse going out was not as a result of the pot hole and they are not sure what the issue is. The service department has had my car for 12 days and was not able to recreate "the fuse" to go out.
- Walnut Creek, CA, USA
Creaking/crunching sound in steering column when turning or accelerating. Took the vehicle to dealer and they said they "could not duplicate". issue is getting worse is very loud.
- New Albany, OH, USA
The contact owns a 2007 Toyota Camry hybrid. The contact stated that while driving 40 mph and attempting a left turn, the steering wheel began to jerk to the left. The contact stated that the failure felt as if something was stuck in the steering wheel. Prior to the steering issue, the steering was repaired under an unknown manufacturer's steering recall. The contact took the vehicle back to the dealer and the dealer re-calibrated the steering. The repair did not remedy the failure. The contact stated that the vehicle did not exhibit any failures prior to the recall repair. The contact was concerned with the potential of a crash with the steering wheel jerking abnormally. The vehicle was not repaired. The failure mileage was 42,000.
- Vero Beach, FL, USA
Arrived at Toyota dealership to pick up my 2007 Camry hybrid after servicing and work on floor mat and "electronic steering assembly" recalls. To this point I had no problem with the car whatsoever, ever. Dealer told me it was unable to begin work on the steering assembly recall because the part had not arrived from Toyota yet, but the car was safe to drive until the part arrived. When I started the car, the steering wheel moved 100 degrees right, then left, on its own. Then I was unable to turn the wheel more than 1-2 inches in either direction. I repeatedly protested to the service reps on duty that there was a steering problem with the car. Each service rep denied any problem, and was unwilling even to walk 60 feet to check the car. First service rep told me the car was "correcting" as it was supposed to do in backing out of a parking space. Second service rep told me there was absolutely no problem, that the car was perfectly safe to drive, and that I "must not be used to driving with fully inflated tires." They urged me to drive the car off the lot and into the Sierra (where they knew I was heading that day), but I refused. Ultimately I escalated my complaint to the dealership's customer relations mgr. Who consulted with a mechanic. And agreed there was a problem with the steering. The dealership kept the car several days until a new "rack"/electronic steering assembly arrived from Toyota and was installed. They informed me the part replaced was the same part which was the subject of the "steering recall." The car now drives much as before, with the steering a bit stiffer. Although Toyota has replaced the part, I am very unhappy with the initial reaction of service personnel, their insistence that there was no problem with the steering and that the car was completely safe to drive.
- Palo Alto, CA, USA
- Tallahassee, FL, USA