10.0
really awful- Crashes / Fires:
- 41 / 0
- Injuries / Deaths:
- 39 / 2
- Average Mileage:
- 18,453 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2007 Toyota Corolla. The contact received a recall notification for NHTSA campaign number: 15V285000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Bellrose Manor, NY, USA
The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Norwalk, CT, USA
The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lancaster, PA, USA
The contact owns a 2007 Toyota Corolla. The contact received a recall notification for NHTSA campaign number: 15V285000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Rancho Cucamonga, CA, USA
The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lancaster, PA, USA
I received a safety recall note on the mail informing me of an air bag recall on the Toyota Corolla I drive, where they strongly recommend to fix it immediately and not to drive the car on those conditions. The solution to the problem on the note stated that any authorized Toyota dealer will replace the part at no charge. I contacted arlington Toyota dealer in jacksonville Florida where they took my information and was told someone was going to call me back and never did. After a few weeks I decided to call them back and they told me the part is in back order and they don't know when they will get it. They were rude and not interested in fixing the problem at all. I decided to call another dealer in the area, coggins Toyota at the avenues in jacksonville Florida, and they took my information again and told me my part will arrived in two weeks. After waiting a month for them to call me, I decided to call them back where a customer service representative told me they don't have a solution to the problem, and I could wait several years before the part gets there. I found it unacceptable that after getting a serious recall note on the mail where they state the problem should be fix immediately, and there is the potential of a serious injury or death, nothing can get done. I need to drive my car and it is very scary I could potentially put myself or my family in danger every time I do. The recall states that there is a potential for the intrusion of moisture over time in the air bag. Living in Florida and having an old car increase the chances of that to happens. Not driving the car is not a solution. If they are not willing to fix the problem and recommend not to drive the car, they should give a car rental at no charge to people with this problem until they fix it.
- Jacksonville, FL, USA
The contact owns a 2009 Toyota Corolla. The contact stated that NHTSA campaign number: 15V285000 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that a remedy for this potential defect had not yet been determined. The vehicle could not be repaired. The contact stated that the air bag light was illuminated on the instrument panel. The failure mileage was 65,000. Update 01/15/16
- Salisbury Mills, NY, USA
The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was informed there was no schedule for part release. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 1/20/16
- State College, PA, USA
The local dealer, hoffman Toyota in West simsbury, ct was contacted over 2 months ago about my defective airbag. They said they would order the part and it would be ready in 2 weeks. I have called twice and they have told me they still do not have the part and that I should not drive the car until it is repaired. They told me not to call them, they would call me when the part has arrived, but they could not tell me when to expect the part. In the meantime, the car has not been driven.
- West Simsbury, CT, USA
The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN tool confirms parts are not available. Updated 1/15/16
- Red Hill, PA, USA
The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign number: (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Centerport, NY, USA
The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Westminster, CA, USA
The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 1/12/16
- Sacramento, CA, USA
The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not avaliable.
- Framingham, MA, USA
The contact owns a 2007 Toyota Corolla. The contact stated that NHTSA campaign number: 15V285000 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that parts were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure. The contact's VIN was associated with this recall as of June 16, 2015. VIN tool confirms parts not available. Updated 1/12/2016 the consumer stated the vehicle was repaired.
- Hickory, NC, USA
Corporate gave me a claim # to take to my dealership to get a "loaner" at no charge until the passenger airbag is replaced.. 3 dealerships said it was a rental at no charge, not a loaner, and needed my credit card #. I refused since we both have insurance. No other options were offered other than "do not use the passenger side". it's been 3 months since I received an interim recall notice. I have a family and cannot use my car to full capacity.
- Ohio, IL, USA
Approximately 3 months ago I received a recall stating that due to the possibility of shrapnel, I cannot have a passenger in my front passenger seat. After calls to the dealer, and also Toyota customer service, I have received no information as to when the will be able to fix the situation. Although I am lucky that my spouse has their own vehicle that we are now relying on, there are many people who may not and may risk injuring themselves/loved ones by having someone in the passenger seat when the airbag goes off and potential has shrapnel.
- Stoneham, MA, USA
The contact owns a 2007 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Phoenix, AZ, USA
The contact owns a 2007 Toyota Corolla. The contact received a notification of NHTSA campaign number: 15V286000 (air bags) however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Vero Beach, FL, USA
- Seattle, WA, USA