10.0
really awful- Crashes / Fires:
- 51 / 1
- Injuries / Deaths:
- 35 / 0
- Average Mileage:
- 20,841 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I am filing this complaint in response to a recall notice I just received from Toyota. The notice says Toyota will modify my accelerator pedal and floor surface in the driver's footwell. However, the recall does not include providing my recalled 2010 Toyota Corolla with a brake override system. According to james lentz, president of Toyota usa, in his testimony before congress (February 23, 2010), Toyota promised to install brake override systems in recalled vehicles. My friend who owns a 2009 Toyota Camry did get a brake override system, which ensures that he can stop his vehicle no matter what happens with the accelerator pedal. Toyota should install a brake override system on my recalled vehicle, too--otherwise my car is not as safe as other recalled vehicles. However, when I called Toyota about this, they told me they were not going to install brake override systems on Corollas. This is wrong and NHTSA should do something about it.
- Sweet Home, OR, USA
My Toyota 2010 Corolla has been recalled once and the Toyota dealer said that they did something on the brake, but I told them the problem with my new Toyota 2010 Corolla is the noise sound whenever I push the accelerator pedal. Especially whenever I push the accelerator pedal it makes a bell sound. I reported to Toyota dealer 3 times and they said it is air sound. I am not engineer but I think I know what is difference between air sound and bell sound. Now the Toyota sent me and said that another possibility of recall on the accelerator pedal. I think there is a real problem on this car. I am scare driving the new car. What can I do" I asked the Toyota dealer and they said that "nothing we can do." In terms of safety, I really concern this is not justmy problem but our citizen's safety problem. The worst thing is when I drive on the high way. It is like almost 15 years old car. The sound like a cracking and I really does not want to drive my new Toyota 2010 Corolla on the high way. Now they just sent me a memo and it said that there is a possibility of recall on the accelerator pedal problem. What can I do"
- Abington, PA, USA
I started the engine and slowly drive because its a downhill position and I notice an engine light came from the dashboard, and decided to stop but it won't stop. The car keep running and tried to press the brake but unfortunately it won't stop. Until I decided to crash the car to the gate of house in order to make the car stop and then, I sustain injuries, cuts, bruises. I believe the accident is cause by sudden acceleration/ defective part of the vehicle.
- Los Angeles, CA, USA
When set on cruise control and going uphill the car accelerates excessively to more than 5 mph over set speed limit.
- Houston, TX, USA
The contact owns a 2010 Toyota Corolla. While parking, the vehicle abnormally accelerated without warrant. The contact attempted to apply the brakes but to no avail. The vehicle proceeded to crash into a pole and the contact sustained injuries to her back, chest, shoulder and ankle. A police report was not filed. The vehicle was towed to a local repair shop where the contact was awaiting an assessment of the damages. The failure and current mileage were 7,192.
- Fresno, CA, USA
The contact owns a 2010 Toyota Corolla. The contact stated that she constantly experienced unintended acceleration with the vehicle which would suddenly surge forward. The contact also had difficulty stopping the vehicle. The vehicle was taken to an authorized dealership where the vehicle was repaired. The failure continued so the vehicle was taken back to the dealership where the contact was informed that they could find nothing wrong with it. The failure continued to occur. The failure mileage was approximately 2,700. The current mileage was approximately 3,700.
- Columbus, OH, USA
The contact owns a 2010 Toyota Corolla. The contact stated that while driving at approximately 60 mph, she depressed the brake pedal but the vehicle did not slow down, the vehicle suddenly accelerated and started veering from left to right several times. The contact crashed into the side of another vehicle, and the vehicle continued tol accelerate and veer left to right. The contact had her foot on the brake pedal during the entire failure. The vehicle finally stopped accelerating and the contact was able to pull over to the side of the road. There were no injuries. No police report was filed. The contact called the manufacturer who stated that a case manager would contact her within two days. The current and failure mileages were 4,741. The VIN was unavailable.
- Lynwood, CA, USA
The contact owns a 2010 Toyota Corolla. The contact stated that while driving at any speed, the vehicle would sometimes shake and surge forward. The vehicle was taken to an authorized dealership but no repairs were performed at the time of the complaint; the problem was still ongoing. The failure mileage was 27. The current mileage was approximately 7,400.
- Windsor Mill, MD, USA
While driving my Corolla, even I do not hit the gas pedal, the RPM stays around 2000 and sometimes it started to stuck around 3000 RPM for 15 to 30 seconds than goes to normal. I had difficulty to slow down in busy traffic, because even I hit the brakes it does not cut the gas so the engine still tries to run and the car still tends to go, so I am not able to slow down or it takes time to slow down. I am driving my Toyota in the 5th gear and around 3000 RPM. When I need a sudden stop, I let go the gas pedal and hit the brake. The etcs commands high idle even I hit the breaks; the pistons are still working (the engine is still running in gear) with 3000 RPM so I am not able to slow down or stop. This is a serious safety problem. How come ECM would command for high idle from time to time" how can I stop the car or slow down in need while ECM is commanding high idle? it is impossible to have a proper control on the car when ECM commands high idle. Who can give me guarantee that it would not get stuck in higher idles" (because it used to stuck around 2000 RPM and right now it also started sticking around 3000 RPM). When I get close to a curb or to an exit I stop hitting the gas pedal assuming the car will get slow but since it sticks at high rpms the car does not get slower when it is in the gear.
- Newark, DE, USA
My car engine revs up to about 3000 RPM while in park, has happened twice since the pedal was fixed due to a recall. Recall pedal work completed 02/11/10 first incident of unintended acceleration on 3/5/10 took car to dealership no problems found, second incident of unintended acceleration on 4/3/10 took to dealership no problems found.
- Dayton, OH, USA
My sister was driving when she was about to park the car in a parking lot when the accelerator got stuck and she was not able to step on the brake pedal when it crash a tube. Which she proceeded to report to the insurance Agency and did the report and call the police, but police said had to call the insurance. This was the first time that this had happen when using the car. Then I took the car to a Toyota Agency to have the car be fix by this factory default. Which they told me were only going to fix the factory issue with the pedal but wouldn't fix the front bumper damage that the car presents because of the crash. I didn't agree in that since this was the car factory defect which led to the crash and the Agency had to be responsible for the damage of the car and all that involves. Which I contact directly Toyota and they only told me to access this website to do the complaint online.
- Maywood, CA, USA
The contact owns a 2010 Toyota Corolla. The contact was driving approximately 5 mph attempting to stop at a traffic light. The brake pedal was depressed followed by, a loud noise and jerking motion. An unintended acceleration occurred. The dealer was notified and stated that the failure was contributed to the weather and road conditions. The contact experienced the failures previously and was advised by the dealer that there was not a problem. An appointment was scheduled with the dealer for service repair. The failure mileage was 1,000. Updated 06/02/10. Updated 07/13/10
- Milwaukee, WI, USA
The contact owns a 2010 Toyota Corolla. The contact was driving approximately 60 mph with an unintended acceleration. The failure occurred after the recall repair was performed on the vehicle. The NHTSA campaign id number was unknown. The authorized dealer was notified of the malfunction and was unable to provide further assistance. The failure mileage was 1,100. The current mileage was 2,000.
- Irving, TX, USA
The contact owns a 2010 Toyota Corolla. While the contact was driving approximately 25 mph, the vehicle surged forward resulting in a crash that destroyed the vehicle. There was smoke coming from underneath the hood. A police report was filed which included that two people sustained injuries. The fire department did not arrive at the scene. The vehicle was towed to an authorized dealer. The vehicle had not been repaired at the time of the complaint. The failure and current mileages were 1,413.
- Pleasant Hill, CA, USA
I bought a Toyota Corolla 2010 le on 04/03/2010, and when I drove it on the freeway first time, I was shocked/scared the way was steering/handling. I almost had two accidents with it because of the steering issue. When I drove it on the freeway I saw that the car is loosing balance (the back car shakes), I found stability problems (as if I drive in strong winds), and big steering problems (as I learn to drive a tricky bicycle). To get and maintain an almost control on the car direction I have to Focus my actions as my Corolla has only two wheels like a bike. I almost act as an equilibrate for a rope dancing. The experience of driving my Corolla showed that I have limited control over it, and most control I lost when I had to use sudden brakes at high speed - it was like on the ice. Back jumps and I stir in same direction; back jumps again in the other direction and I change the steering in the other direction too, and so on. These events occur almost every time I drove with speed around 60 miles/hour on the freeways that are not straight. The consequence is that I am afraid to drive my new car because I am not able to control it, and I risk an accident. I went to Toyota dealer, they said that they know the situation from other customers too, but nothing they can do about it. Please investigate this issues until is not too late, and people make accidents and injure. Thank you.
- Anaheim, CA, USA
I have 2010 Toyota Corolla (VIN# [xxx] ) purchased on Oct 31 2009 from sansoneautomall, NJ. There is a problem with the steering column initially which started with some unique sound, then from Feb 2010 I was seriously facing steering freeze (will get harden) only 15-20% of steering moves when in 0' speed, for this I have visited my dealer service center 3 times but there is no use. Only with lot of disappointment and arguments saying "what is the reason to buy a brand new car to get problems" I was requesting to solve my problem. They simply said, there is nothing we can do if you have no other mean to commute its upto you and if you want you call Toyota head quarters for this. I even spent lot of time in calling main Toyota nr but simply I get voice message that "there is huge volume of call waiting please wait". I really wonder when I/anyone buy a car from dealer and if they cannot receive me assist me properly "where from I get the justice"??"". recently I found two more new problems they are: In a slope road car picks-up acceleration and maintains speed as if it is cruised and once I apply break after a while the speed comes to normal position other prob- fuel indicator stuck up to full level indi' even the fuel is low. With this I'm day by day getting depressed as I spent quite lot of savings (money) on the car to avoid any hassles buying a used car, but unfortunately its a disaster to me. I request to provide me needed solution to fix my depressing situation. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Edison, NJ, USA
The contact owns a 2010 Toyota Corolla. While the contact was driving approximately 5 mph into a parking space there was an unexpected acceleration, which forced the contact to drive into the curb and crash into another vehicle. The police were not called. The vehicle was taken to an authorized dealer. The technician stated the vehicle was not included in the recall NHTSA id 10V023000, vehicle speed control, accelerator pedal the failure mileage was 5,300. The current mileage was 5,320.
- Valencia, CA, USA
While driving at 35-40mph around a curve, I has pressed on the brake pedel to reduce speed an the vehicle failed to respond, but accelerated in speed while steering became inpossible to control, it was if the vehiicle was controlling it self. I had been drove into an through a ditch an out, hitting a mailbox, concrete lined driveway exiting the first ditch an entering another also hittng a street sign as well as a mile marker sign, my seat belt failed to lock which lead my head to repeatedly hit the top of vehicles windshield as well as the steering wheel. Futhermore the airbag failed to deploy. I suffer from sever headaches, my vision in lt eye although inproved has greatly decreased, as well as memory.
- Evansville, IN, USA
In Sept of 2009 I bought a new 2010 Toyota Corolla. I have been very pleased with it until last Monday March 22. Three weeks they installed the recall on this vehicle. Monday March 22 I took my wife to duke medical center for an appointment, . I pulled into the parking deck and reached for a parking ticket suddenly the cars motor revved up all on its own. My foot was onthe brake the whole time, I never touched the gas pedal. I put it into neutral and the motor was going real fast. I cut it off and put it into park. When I turned it back on it still was going fast. I cut it off and restarted it this time it was running normal. I called the dealer and they towed it in. They kept over night and said they were calling Toyota. Next day they called and said it was ready that Toyota gave it a bill of health. The brakes held other wise the out come could have been bad. I do not if they found anything wrong or not.
- Gibsonville, NC, USA
- Delray Beach, FL, USA