10.0
really awful- Crashes / Fires:
- 26 / 0
- Injuries / Deaths:
- 27 / 0
- Average Mileage:
- 8,950 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall our car SRS lights on, while diaganosed in Toyota service centre they found fault as 'an open in right side air bag harness', for this they asked to replace the air bag harness at the cost of 1246. There is no accident or small collition till now. Then how this air bag problem will come. May be air bag quality is not good. Also for diagnosed they billed $122. This is too costly. Since we have not touched anything in this part how this kind of air bag issue is coming. Please help us on this issue. Is Toyota service called us for fix this air bag issue without cost then it would be appreciated.
- Hoffman Estates, IL, USA
I broke my neck due to a faulty air bag system.. I had to have cervical neck Fusion, I am lucky to be alive.. I have all proper documents stating the accident. No criminal action needs to be excersized, I just want to hold who is responsible for the defective items which have caused me a dramatic life change.. emotionally and physically.. I will never be the same, I have titanium rods drilled into the bottom of my skull holding it to my spine..
- San Antonio , TX, USA
I own a 2010 similar model and I have just received a recall notice for the airbag wiring harness. In August, I purchased a 2011 Toyota corrolla. I was driving it home and noticed the airbag indicator lamp was illuminated. The lamp has stayed continuously illuminated since the date I noticed it. This mimics the behaviour indicated in the recall notice on my 2010 model.
- York, PA, USA
Deployed airbags except passengers one.
- Pawtucket, RI, USA
It was a four car pile up. A car that was two cars in front of me suddenly stopped and cause traffic to come to a complete stop, nobody was hit at first. A black truck did not realize traffic had stopped and had a lot of speed on him and crashed into a van that was behind me which crashed into my Toyota Corolla which caused me to run into the Suburban in front of me. My car and the van who hit me were totalled out, but during the wreck my air bag never deployed and the guy who worked at the towing place said he does not see why my air bag did not deploy. He said it should have deployed.
- Fairhope , AL, USA
I was approaching a four way stop at the appropriate speed limit of 35mph before the impact. As I was getting closer, I went ahead and decelerated. I've had problems with the brakes in the past. As I got closer to the stop sign, in a blink of an eye, I was being dragged by a large Chevy heavy duty truck across the intersection. The airbags did not deploy either. The impact completely dismantled my front end. After the paramedics and fire fighters arrive, I was rushed to the er for reported back and neck injuries. I was looked over and was discharged barely being able to walk. The car was towed to a repair shop quite a distance away from my home. My insurance said the shop could be trusted. I asked over 20 people and each person said that the damage from this car has to result in being totaled. The mechanic said otherwise. He began working on the car without my consent and demanded; threatened my insurance company to pay him $4,000 for a few days of work and $7,000 later on. This was after I had already spoken with my insurance to file this car as being totaled. The mechanic threatened for money saying he had already started on the car when he never even touched it after 3 weeks. I used to trust Toyota vehicles, but after this accident I'm never buying another Toyota again. The emergency response team said it was a miracle that I was alive. My complaint is the airbags and brakes failed to do their job.
- Orange, CA, USA
2011 Toyota Corolla. Consumer writes in regards to air bag on- off switch. The consumer requested an air bag on-off switch, due to a medical condition.
- Vicksburg, MS, USA
I was hit by a Honda van running a redlight hit me right on the front passanger side car spend 360 none of the airbag was deploy the damage to the car was not fixable it a total loss to the car but none the the airbage was deploy the van that hit me was going between 30 to 40 miles......updated 12/17/15
- Stockton, CA, USA
I rear ended a truck full bumper to full bumper collision going about 25-30mph. My entire front end was crushed, radiator and transmission busted, and front bumper pulled off, and inside car under steering wheel had been slightly pushed out towards driver seat. My car was totaled. I busted the windshield with my head when I hit it giving me a concussion and had contusions to my chest from hitting steering wheel, and contusion and sprain to my right hand. No one including police, firemen, ambulance, and wrecking yard could believe my air bags did not deploy. My husband and I contacted Toyota about this and they assured me it should not have deployed and sent me an email link to read describing when air bags should deploy. When I called back after reading the email and told the man what the email said and that my air bag should have deployed he called me a liar, and said that was not what the email said. My husband then called and requested information from edr be downloaded and read. Toyota never returned our phone call and never retrieved information from edr, and now insurance has taken possession of the vehicle and it is gone. A month later we still have never received a return phone call or explanation from Toyota.
- Graham, TX, USA
I came to an intersection and stopped, then took my foot off the brake before noticing that the light was still red. The other vehicle was roughly 30 feet away when I pushed on the brakes. I should have easily been able to stop. Brakes did not engage and I had been pushing them so hard and for so long that I fractured my ankle. There were not even skid marks at the accident scene. My car had front end frame damage from the accident (totaled), and the airbags never deployed. Additionally, in the past I had noticed the rpms rising for no reason while car was idling, and the acceleration issue, where the vehicle seemed to "hang? between speeds of about 35 and 40 and 60 and 65mph. The rpms I only noticed once-so I did not report it, and the ?hanging? was my own ignorance (I haven?T had a 4 cylinder in a long time and this was my first?and probably last"Toyota). I also had prior braking concerns-- ABS only made a noise (did not vibrate against pedal--again, my ignorance of how this vehicle was supposed to respond) and it was a very icy winter, so I assumed that I had been trying to stop on ice. The brakes behaved fine if I physically pumped them, but sudden stops could not be made.
- Rochester, NY, USA
I pulled out at a green light and a pickup truck ran a red light hit my car in driver door at 50mph and none of my airbags deployed me and my wife both had injuries.
- Corbin, KY, USA
On May 04, 2013, my mom was involved in a bad traffic accident with her 2011 Toyota Corolla where the driver's side airbag did not deploy. The insurance adjustor wrote it up as a total loss and advised me to contact Toyota to inquire about the airbags not deploying. My mom is currently recovering from two major surgeries from this accident. The first surgery they had to remove her left kidney due to internal bleeding. The second surgery was 41/2 hours long repairing her badly broken right arm..all parties involved, at the scene of the accident, to the medical staff at the hospital and the towing company all advised me to contact Toyota and inquire about the airbags not deploying. The driver parked her car in a bank parking lot to write out a check and wanted to cash it using the bank drive thru. She backed out of the parking spot, misjudging the parking medium / island on her right hand side and started to move forward making a right hand turn. At the time, her car got stuck on top of the medium. After several attempts to free her car by pressing the gas pedal down, the driver lost control of her vehicle after finally breaking free from the medium. The driver drove up and over a parking lot curb and onto the grass, scraping a bank sign, through a black iron fence, off an (5ft. To 6ft.) embankment wall and into a large wood utility pole. This crash caused her launch from the driver's seat and head first into the passenger side window, she injured the top of her head where she needed several stitches.
- Chicago, IL, USA
While traveling on a highway, a vehicle struck the Toyota Corolla automobile on the front, passenger side. This collision caused the Corolla to then strike a median wall. After the second impact, the Corolla flipped at least two (2) times. The airbag never deployed. The entire front side was damaged in this accident.
- Atlanta, GA, USA
I was hit by a big rig traveling at approximately 20mph while stopped on the highway, the big rigs impact forced me into the back of an F150xl, causing signifcant damage to the front and rear of the vehicle. The air bags did not deploy.
- Novato, CA, USA
The driver owns a 2011 Toyota Corolla. The contact stated that the driver was involved in a rear end crash in which she crashed into a stopped vehicle at an unknown speed. None of the air bags deployed. The driver suffered minor injuries. The contact stated that the entire front end of the vehicle was severely damaged. The vehicle was towed to a towing lot and was awaiting examination. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
- Eagle River, AK, USA
- San Francisco, CA, USA