10.0
really awful- Crashes / Fires:
- 31 / 1
- Injuries / Deaths:
- 36 / 0
- Average Mileage:
- 26,203 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My wife had a collision and my Corolla became total but airbag never inflate
- Scottsdale, AZ, USA
I have been trying to schedule an appointment with Toyota of hollywood, fl and have left messages for service advisors who do not return calls. I received the recall notice two months ago and have been told the only way to get an appointment is with a service advisor. Do I have to take time out of my busy schedule to drive to the dealer to make an appointment?
- Hollywood, FL, USA
Takata recall. Stone mountain Toyota has been extremely unresponsive in my efforts to get the takata recall on my vehicle accomplished. My vehicle was purchased at this dealership and they seem to try to delay or impede the process of replacing the affected part. They claim, from the beginning, that I must leave my vehicle with them overnight to get the work done. I know that the actual repair time is 10 minutes and that the dealer has up to 1 1/2 hours to do the work, also, the fact that I made an appointment for the work to be done so that they can schedule the necessary personnel to complete the work should be adequate for them to do the work needed. My appointment was March 26, 2018 at 3:00 pm and when I arrived they informed me that the car had to be left at the dealership overnight. This is unacceptable since I need the vehicle to go to work. They make no effort to complete the repairs in a reasonable time frame. The address for stone mountain Toyota is 4400 us highway 78, lilburn, ga 30047 and their phone number is 770-736-0030.
- Snellville,, GA, USA
Takata recall. The contact owns a 2013 Toyota Corolla. The contact received a recall notification for NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified. The VIN was not available. The contact had not experienced a failure.
- San Diego, CA, USA
Takata recall
- Mobile, AL, USA
Sunday, February 4 at about 7 pm, it had been a rainy day with a lot of humidity, leaving my parents' house a block before the traffic lights I do not understand how the air bags were activated and as a result of that I lost control of my vehicle and I caught the light in red. As a result almost a fatal accident my mother was in the hospital in intensive care for 3 days, me and my nephews with many blows, thank god not very serious. But the people who impacted me as a result of not stopping at the red light, also suffered many injuries. That I have to do? thank you
- Jacksonville, FL, USA
Takata recall. The contact owns a 2013 Toyota Corolla. The contact stated that an appointment was made to have the vehicle serviced under NHTSA campaign number: 18V024000 (air bags). The vehicle was dropped off at the dealer, but the contact was informed four hours later that the dealer did not have time to repair the recall because it was closing time. The dealer informed the contact that a loaner vehicle would be available to drive until the recall was repaired. Upon arrival, the dealer expressed that there were no more loaner vehicles. The vehicle was not repaired and there was no estimated timeframe for the repair. The dealer information was unknown. The contact had not experienced a failure. Parts distribution disconnect.
- Eagle, ID, USA
Takata recall. I have never received a recall notice from Toyota for my car. I just ran the VIN number and it is listed as have the takata airbag and now I am concerned. Should I contact Toyota directly? thanks, eric
- Tampa, FL, USA
Takata recall I made an appointment 2 weeks ago to fix the probalem and the next available is Feb. 24, I would like this problem to be fixed sooner or have a replacement car in the meantime. The safety risk is ridiculous.
- Kaneohe, HI, USA
My car is in recall list due to airbag problem. How to replace it?
- Baton Rouge, LA, USA
Takata recall
- Austin, TX, USA
Toyota recall: Takata air bag inflator purchased Dec 2 2016 at ron carter Cadillac. At time of purchase I asked if it had any takata parts. Answer was no. No mention of inflators being takata! called Toyota to see if it had any recalls last spring and I was told I would receive any recall notice... I asked again if any takata parts and was told no again but would be contacted if so in future if recalls. So Toyota did know they were on my vehicle ! I am disabled from back injury permanently and need to have a safe car. Please contact me at [xxx] for further information.. there has been so much about takata airbags and inflators - how can they hide information and give out false info when questioned !!! fortunately no incidents so far !!! I will update my complaint when I can. Will put in today's date as recall was on cbs news this evening 1/9/2018. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Friendswood, TX, USA
Takata recall--car make and model are listed on recall list--local Toyota dealer says no--but don't trust that statement. Checked with colonial Toyota, Indiana pa 15701--was repeatedly told no.
- Indiana, PA, USA
Takata recall
- Vernon Hills, IL, USA
The airbag light has been coming on every day for over 3 months.
- East Cleveland, OH, USA
Takata recall
- Arlington, TX, USA
Driver was in a serious accident and the air bags did not deploy. Vehicle was going 25-30 mph and hit a larger vehicle from behind. Air bags did not deploy for the driver. No passenger in car. Driver was provided emergency medial attention at the scene.
- Tucson, AZ, USA
Takata air bag recall. It may spray metal debris toward vehicle occupants and may cause serious injury
- Orlando, FL, USA
Takata recall notice nothing happened
- Pittsburgh, PA, USA
- Oakland, CA, USA