10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 14,996 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I leased my Corolla on 3/2013. I noticed that I had trouble steering the car right away, but just thought that it was because I wasn't used to the new electric steering. On the first 5000 mile maintenance I asked the adviser to have the alignment and tires checked. They said nothing was wrong with it. 10,000 mile maintenance I requested the same because the car is a chore to control on the freeway. The car wanders all over the road, sometimes to the left, and then to the right. It's nearly impossible to keep the straight on the road. They said they checked everything, and the car performs the same as all the other Corolla's. I called back the next week and they they'll have to begin charging me now, because the warranty will not allow for another alignment. I've been driving for over 30 years. I've never had an accident, and I've only been issued 1 traffic violation ticket since I obtained my license in 1980. This car has caused me to have several extremely close calls. The 2013 Toyota Corolla is dangerous. I drive about 15 miles each way to work and back. I've had to resort to taking side streets to avoid the freeway. We have family in other states but we can't drive there in the Corolla because the Corolla will probably cause us to have an accident before we reach our destination. My wife and I have always bought Toyota's, and this is my fourth Corolla. I bought my first Corolla in 1982, but I've begun the arbitration process for them to buy back this piece of junk. If that doesn't work, I'll use the lemon law. Shame on you Toyota for delivering such a dangerous automobile, and then doing nothing to remedy the situation.
- Buena Park, CA, USA
When driving on the highway at approx. 60 mph the car wanders to the left. I could not get the car to drive straight. It kept drifting left. I held the steering wheel straight on center and the car kept drifting left. I had to hold tight to the steering and when I felt it drifting left, I had to constantly correct the steering to prevent from going into the other lane. I bought this car brand new and it has been to the dealer 4 times for the same drifting / steering / wandering problem. The car has less than 2300 miles on it and still has the same problem. Toyota tells me that the vehicle was fully repaired and working as designed. I don't trust this vehicle and I feel that this I am not going to wait for an accident to happen. My only recourse now is the lemon law. I bought a brand new car and I want it to drive like a brand new car. I don't think that is too much to ask.
- Sharon , MA, USA
Since the day we leased 2013 Toyota Corolla July 2013, the car is all over the road. Constantly have to correct to keep in lane, buzzy, vibration. Very scary in the rain and snow. Constantly tcb locks front right brake and pull car towards the ditch. Had to back down a hill in the snow several times that we have driven over many years. Why would you put 55 series tire on a small car like this unless to cover up steering issues. We have 4 blizzack new snow tires and still scary to drive. Never had this problem with any of our other 16 prior Toyota's. complained to dealer and was told all within specs, get used to new technology. Spoke with Toyota factory representative on 02/27/2014 again told the same thing, they would look into it, "never heard" of any steering issues with this car. No anti sway bar on any Corolla now, but a $400 option if you want to have them upgrade it! we originally bought for college bound teenager, now sits in driveway because it is not safe. Help please!
- Preble, NY, USA
When driving on highway at 55 mph, the vehicle sways and drifts by itself to the right lane or somtimes the left lane without much driver effort. I feel that the car is being pushed off the road as im driving.I have notified my dealer millennium. Toyota in hempstead NY but they cant seem to find the problem. It seems though on your website that there were multiple complaints about the 2013 Toyota Corolla and this particular. Problem. The problem is with the electric power steering system. Toyota 2 times said they cant find the problem and said they just adjusted tire inflation to 32 psi.when I brought vechicle the first day, it had 50 psi on each tire and the dealer asked me if the TPMS light came on and I said no. Im surprised. That the dealer has no info on this steering problem. Im afraid for my life and my family that we may die in this car. The dealer is completely ignoring the problem. I even saw a class action lawsuit online regarding this issue. How come Toyota is not advising there customers of this problem. We the customer buys toyots for reliability and safety and I dont know if I will ever be safe in a Toyota Corolla again.
- Freeport, NY, USA
The contact owns a 2013 Toyota Corolla. The contact stated that while driving 65 mph, the vehicle would drift to the right. The steering wheel was also abnormally loose and the contact had to constantly correct the steering wheel to avoid crashing. The vehicle was not taken to the dealer for inspection or repairs. The manufacturer was not notified of the failure. The failure mileage was 80. The VIN was unavailable.
- Hicksville, NY, USA
The contact owns a 2013 Toyota Corolla. The contact stated that while driving approximately 60 mph, the steering wheel became difficult to maneuver. The contact mentioned that the eps, ABS, and the vsa warning lights illuminated. The vehicle was taken to a dealer where the failure was unable to be replicated. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 92,000 and the current mileage was 10,163.
- Candler, NC, USA
New 2013 Corolla L. 1st time driving on highway. Had to constantly correct steering, felt like wind buffeting the car. Any light touch on steering wheel caused car to shift direction. At one point, the car veered into another lane with just a very light touch on the steering wheel. Now I learn about a 2010 recall, & read many complaints about fatigue from constantly handling the steering wheel, unexpected direction changes, and even accidents. Unimpressive! and dangerous!
- Hamilton, NY, USA
*steering* I went to visit my dad & run some errands in la county on July 6th 2013. I reside in orange county so I had to get on the freeway. The speed limit on California freeways is 65 miles per hour. When I got up to 65 miles per hour my car started veering off to the left & I had keep a firm grip on the steering wheel with both hands to keep the car in my lane. The speed limit in irvine on most streets is 50 miles per hour. I don't seem to have the veering problem at 50 miles per hour or less like I did at 65 miles per hour. Very scary. *engine problems 2 times so far* on 8/14/13 I tried to start my car to run an errand & it wouldn't start. I turned the key towards me & tried to start it again then it started right up. I thought that it was a one time incident so I let it go. Earlier today 8/17/13 the same thing happened. I put the key in the ignition, turned the key & nothing happened, it didn't start up. Once again I turned the key towards me then turned it in the opposite direction & it started right up. I just bought this car on 6/9/13 & after the test drive it had 5 miles on it when I drove off of the dealer's lot "power Toyota cerritos" aka autonation. I currently have 649 miles on my car. I plan on contacting the dealership service dept on 8/19/13 to make an appointment to have my vehicle inspected. If this problem persists I'm going to contact a lemon law attorney. I have a disabled child that I use this vehicle to Transport to & from doctor's appointments. I bought a Toyota because of the reputation of dependability that the name carries. Now I'm not so sure.
- Irvine, CA, USA
The contact owns a 2013 Toyota Corolla. The contact stated that while driving approximately 50 mph, the vehicle veered out of the lane independently. The failure recurred whenever the vehicle was in operation and when the contact was driving at any speed. The vehicle was neither diagnosed nor repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 100.
- Mcdonough, GA, USA
The contact owns a 2013 Toyota Corolla. The contact stated that while driving approximately 70 mph, the vehicle suddenly veered into another lane. The vehicle was taken to the dealer for diagnosis where the technician stated that there was an electronic steering failure but they were unable remedy the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 200.
- Boynton, FL, USA
I bought my 2013 Corolla new several hundred miles from home. Driving it home, it was impossible not to notice that it was very twitchy or darty when trying to keep it going straight down the road. Keeping the car going straight was a constant chore- my previous 2005 Corolla was excellent in that regard- no problems, just like every car or truck I've driven in my life, going back to late 1960's designs to my 2005 Corolla. That week, I made an appointment at my local Toyota dealer to fix what I figured was a mis-adjusted toe on the front. They said that everything was within spec and that it drove just like the other Corollas on the lot. Through some internet searching, I learned that my previous 2005 Corolla had hydraulic power assist steering and that this new one had electric power steering. I can't believe that Toyota would release this design into production- my Toyota loyalty has been shattered. Worse, there is a tsb to fix it, but only if one owns a 2009 or 2010. Yet my 2013 is still plagued with this issue as Toyota didn't change anything in production as far as I can tell by how my 2013 drives and the information I have come across on the internet.
- Bemidji, MN, USA
The vehicle wanders on the road very dangerously at speeds above 40 mph. This is a dangerous car that requires the driver to pay more attention to keeping the car centered in the lane leaving less time for him to be monitoring the traffic around him. I have on multiple occasions found myself crossing over into the other lane at highway speeds. Lucky for me there has been no other car directly beside me when this has occurred; otherwise, I suspect I would have hit the other car. I see that this problem has been continuously reported since 2009 and when I bought my car last month I was not informed of the complaints by dealer. This is a dangerous car that needs immediate attention to a thorough review by the NHTSA.
- Sour Lake, TX, USA
I just bought a 2013 Toyota Corolla on Friday 4/12/13 and noticed while driving off the lot the steering wheel was cocked to the left a little and if straightened the car would veer to the right. I figured I would take it in next week to get fixed but wasn't too worried about it. The next night I was driving for the first time on the freeway around 65-70 mph and felt like the car was all over the road and it was very hard to keep it straight in the lane. It felt like it was really windy and the car was being pushed left and right even if I kept the wheel straight. I immediately contacted the sales manager and told him I was taking the vehicle back the next day. I brought the vehicle in and the sales manager test drove the car with me in it and he felt the same thing I felt. The car stayed overnight until service dept was open for Monday. I came to pick up the vehicle the next day and saw that the steering wheel was fixed, but once on the freeway it did the exact same thing so I took it back immediately and had the service manager test drive the vehicle, he too felt the problem and said to bring it back Wednesday because a rep from Toyota was coming and he'll have him take a look at it. The rep came out and said the vehicle was performing as standard per wind and road conditions and since it was designed to be a lightweight vehicle that it would feel like that. I told them I didn't feel safe in the vehicle and I no longer wanted it, the GM said to leave it another day until they can resolve the issue. When I came in the next afternoon I did a test drive with the GM and the car was pretty much fixed it still had the problem but was barely noticeable. They stated all they did was take the air in the tires down from 35 psi to 32 psi. They claimed that is all they did! so I told them I am satisfied for now but if the issue recurs I will be taking it back!
- Fresno, CA, USA
When driving at 55+ mph the steering wanders. It will pull to the left or right by itself. Very hard to keep it straight within my lane. I just bought it brand new, so I took it into the dealer to see if they could fix it. They told me nothing was wrong with it. I told my salesman and we decided to drive some other vehicles to see if it was just the Corolla or not. I drove a Camry and avalon with no problems at all, the salesman drove my Corolla and was shocked immediately at how much it wandered and how hard it was to keep in his lane. Same day, same road conditions, same wind. I did some research online and found hundreds of complains about this new eps (electric-assist power steering system) on the Corollas since 2009 to current. Still no resolutions that I have found. I told the manager that it was dangerous to drive but he would not give me an even trade on any vehicle, not even a used. It is only 1 month old and he wanted to dock me $4000 dollars off what I paid for it! needless to say, the Toyota dealer did not make it right. I guess I will try and check on our state lemon laws to see what can be done.
- Idalou, TX, USA
The contact owns a 2013 Toyota Corolla. The contact stated that while driving at various speeds he noticed that the steering wheel had become loose. The vehicle was taken to the dealer but was not diagnosed. The manufacturer was contacted and offered no assistance. The failure mileage was approximately 30. The current mileage was approximately 1,200. The VIN was unavailable.
- Laplata, MD, USA
I noticed a rattle sound around steering wheel so I took Corolla to service department. Technician was able to find the rattle. Dealership service center contacted Toyota and they we're advised to replace my entire steering wheel column. The rattle sound is gone but since they replaced the steering wheel column there seems to be over rotation of the steering wheel (meaning I have to turn the wheel more than usual to make a right or left hand turn), steering wheel will not return to the center like normal and makes a rubbing sound when I turn left or right while parked or driving at very low speeds 5-10 mph. Technician and service advisor stated they felt the car drove fine and that they did everything they could to remedy the problem. I will be taking my car to service department one more time to see if they can figure out what the rubbing noise is and why my vehicle steering is not as it should be.
- Tucson, AZ, USA
- Fort Lauderdale, FL, USA