10.0

really awful
Crashes / Fires:
16 / 1
Injuries / Deaths:
12 / 1
Average Mileage:
12,060 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #13

Mar 142020

Corolla

  • miles
I am not satisfied with that, after all I have had my car for 2 years and now you notice that there is an error in the airbag" this is serious and people still died, and even though I have to wait for a solution to fix it? I use my car every day to work and I'm at risk every day. How is the risk I have taken for these past two years" you should indemnify the customer and not simply send a letter that is seeking a solution. On the day I bought it I bought a car thinking it was in perfect condition and then I received a notification that there is a risk, which can be serious to my life and that of my passengers, family or friends. Total neglect.

- San Bruno, CA, USA

problem #12

Mar 042020

Corolla 4-cyl

  • miles
The contact owns a 2018 Toyota Corolla. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) and 20V024000 (air bags) however, the parts to do the recall repairs were unavailable. Fred anderson Toyota of columbia located at (2136 sunset blvd, West columbia, SC 29169) was contacted and confirmed that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Columbia, SC, USA

problem #11

Feb 252020

Corolla

  • 55,000 miles
My son and I were in a head on collision. The other car was at fault. Speed for both vehicles was around 35 mph. My 11 year old son was in the rear passenger seat buckled. I was driving. I have a few bruises but am ok. My son is not. He has multiple fractures to his head (right side), right eye socket, spine (upper neck and back). As you can see from the pictures he should not have these injuries. The insurance adjuster said I need to contact an investigator to see what was wrong with the airbag to cause these injuries.. we are looking at weeks of hospital and inpatient rehab for him.

- Hedgesville, WV, USA

problem #10

Feb 262020

Corolla

  • miles
I received an email regarding the recall concerning the airbag. I took it in for oil change on 2/26/202 and asked regarding this matter and they stated they do not have the part available and will call me when its available.

- Biola, CA, USA

problem #9

Feb 082020

Corolla

  • 34,011 miles
I was involved in an accident where the other driver hit my car on the front left side, close to my door and the airbags did not go off. I don't know if there's any other sensors in the back but I was bit in the back after as well and the airbags still did not go off. I was driving 30mph on a city street.

- Paso Robles, CA, USA

problem #8

Jul 252019

Corolla

  • 15,000 miles
I had an accident and the airbags do not deployed, I asked at kendall Toyota collision center to review what is the possible cause, they do not response yet.

- Miami, FL, USA

problem #7

Apr 202019

Corolla

  • 2,000 miles
4/20/19, the driver involved with this vehicle lost control and hit a curb at 25 mile per hour, well within the speed limit at 45 mph. After hitting the curb, the vehicle swerved into a tree. The front end of vehicle hit the tree and the entire front end of vehicle was severely damaged beyond repair. This is considered a "total lost." The vehicle was equipped with front and side airbags, but surprisingly none was deployed.

- Fountain Valley, CA, USA

problem #6

Jan 202019

Corolla

  • 17,000 miles
Hit a deer at approximately 60 mph, front end of car was destroyed, was a total loss. Air bags did not deploy at all

- Millen, GA, USA

problem #5

Nov 092018

Corolla

  • 7,000 miles
My daughter was involved in a rear end collision with another car that abruptly stopped to turn. She was only going 30 mph and hydo-planned into the car as a result of the rainy conditions. There was minimal damage done to the vehicle that she hit but her car sustained substantial damage to the front end which caused frame damage. The front end of the car was severely damaged but none of the air bags deployed despite direct damage to colliding into the stopped vehicle.

- Clarksburg, MD, USA

problem #4

Jul 302018

Corolla 4-cyl

  • miles
The contact stated that the driver owned a 2018 Toyota Corolla. While driving approximately 35 mph, the driver lost control of the vehicle and crashed into an embankment. The driver's air bag failed to deploy. The driver was fatally injured due to injuries to the head, chest, and upper body. The contact stated that the driver may not have been wearing a seat belt. The front seat passenger suffered injuries to the chest, ribs, and collar bone, which required medical attention. The columbia police department was present and filed report number: 218158996. The vehicle was towed to the driver's insurance company and deemed destroyed. The vehicle was not diagnosed. The manufacturer was not notified. The failure mileage was not available. Updated 12/04/18

- Columbia, MO, USA

problem #3

Jul 252018

Corolla

  • 22,705 miles
The contact owns a 2018 Toyota Corolla. While driving 35 mph, another vehicle crashed into the front of the contact's vehicle. The air bags did not deploy. A police report was filed. The contact dislocated her right shoulder, sustained back and neck injuries, and bruises on the right knee, which required medical attention. The vehicle was taken to page Toyota (21262 telegraph rd, southfield, mi 48033, (248) 352-8580) where the radiator, front bumper, front lamps, hood, and passenger door were replaced with refurbished parts. The manufacturer was not made aware of the failure. The failure mileage was 22,705.

- Charleston, WV, USA

problem #2

Oct 102018

Corolla

  • 3,027 miles
Takata recall- I was involved in a serious five car accident which my 2018 Toyota Corolla's airbag did not deploy.

- Atlanta, GA, USA

problem #1

Sep 292018

Corolla

  • 3,300 miles
The contact owns a 2018 Toyota Corolla. While driving 20 mph, the contact's vehicle was struck by another vehicle on the front and driver sides. The air bags did not deploy. A police report was filed. The contact fractured two vertebrae in the neck that required medical attention. The vehicle was towed to balise Toyota (1399 riverdale St, West springfield, MA 01089, (413) 306-3037), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 3,300.

- Eastham, MA, USA