10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 37,371 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle: 2007 Toyota Fj cruiser, 4WD automatic. 1. events: ABS system failure caused by uneven road surface (pothole, step down, bumpy road) causing a single wheel to momentarily lose traction during braking. 2. the ABS system engages (brake pedal cannot be further depressed, pulsating / clicking noise heard) to stabilize the errant wheel, but does not proceed with stopping the vehicle afterwards, no matter how hard the driver continues to press the brake pedal. The only workaround is for the driver to know to release the brake pedal and re-apply it. 3. Toyota insists that this is normal for the ABS system design and that there is no fix for the problem apart from applying the workaround. I believe otherwise since I have contacted one other Fj cruiser owner who had the same problem, and had his master cylinder / actuator replaced by Toyota under warranty, and this corrected the problem, although at an expense of about $2,000 to the dealership. I faxed a description of this complaint to right Toyota in scottsdale on June 11, 2009, visited the dealership as my odometer rolled over to 36,000 miles an hour after sending the fax, and registered a case number with Toyota customer assistance center on June 12, 2009 describing the issue and how the dealer explained that the problem could not be fixed. I have experienced this issue four times in the last two years. The most recent occurrence was on June 6, 2009, where I was braking for a red light, the vehicle rolled over a 3 inch step down in the pavement, and suddenly I had no brakes, which caused me to roll 20 feet beyond my intended stopping point, into the intersection. Luckily there was nothing in front of me. Releasing and re-applying the brake finally stopped the vehicle, but not until it was potentially too late.
- Cave Creek, AZ, USA
The contact owns a 2007 Toyota Fj cruiser. The contact stated that whenever he is driving in reverse downhill, the brakes release. Both the dealer and the manufacturer stated that the braking system was within the necessary parameter regulations. The failure has not been diagnosed. The VIN and speed were unknown. The current mileage was 9,090 and failure mileage was 1,000. Updated 05/05/08 updated 05/05/08
- Cumming, GA, USA
- Erwin, TN, USA