The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Harriman, NY, USA

Toyota has issued a STOP SALE and RECALL on the airbags in this vehicle. There is no anticipated time for resolution but rumors indicate it might be October. During this time the airbags would not deploy if you are driving with the front windows down as it affects both driver and passenger side. We bought this car with the expectation of quality and my confidence is not high given Toyota has also issued recalls on engines in the Tundra. I have contacted Toyota Customer Care, a case was created and I was directed to the dealership for any additional action or updates. The dealership has indicated that the warranty administration has not authorized loaners as there would be no reason for me to drive with my windows down. While that might be true this time of year due to extreme heat I may take the car with me to cooler climates and have the windows down. The Lane Keep Assist seems to be aggressive at times trying to get me to "stay" in my lane when I have been driving and maintaining a center position in the lane but feel it pull the steering wheel when it seems unnecessary. I am unclear if this is a defect in the software or cameras or if it could be the result of a sensor with some debris or obstruction over it (i.e. dirty windshield or bug splatter)

- Phoenix, AZ, USA

There has been a recall impacting the safety of driving this vehicle (air bag related) and the dealer and manufacturer have provided no ETA on when there will be a fix for this or when the vehicle will be safe again to transport our children. In our view we should be refunded in full for this vehicle purchase given the ongoing safety issue resulting in us being unable to drive the vehicle.

- Wellesley, MA, USA

I was just recently in an accident where I was T-boned by another driver. My side air bags did not deploy. There is structural damage and my front passenger tire is laid in this this wasn't a light tap on my car.

- Valley Springs, CA, USA