1.6
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 105,931 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I noticed that the engine noise changed. Took the SUV to the dealer to check it out, dealer stated that the noise was ok and returned the vehicle to me. After driving the vehicle less than 10 miles returned it to the dealer and the engine was blown.
- Blacklick, OH, USA
While driving on the highway, my engine temp in my 4 cyl, 4WD 2003 Highlander suddenly spiked high. I had to pull of the road. Towed to dealer. Dealer said bolts on short block of engine were stripped and allowed coolant to leak out and engine overheated. I was at 68,000 miles, so over the warranty period. I took it to my local dealer and they said I had a bad water pump...I paid to have that fixed, but the car still overheated. I took it back to the dealer and they then said it was the engine itself..the short block, something about the screws were stripped, that I had gotten a bad engine with stripped screws. Dealers service manager told me this was a known issue on some 4cyl 2003 Highlander but couldn't help me as it was out of warranty!!! the service manager called me back later and said that Toyota would help out...I ended up paying a total of almost $1000 for the replacement short block, with Toyota paying the rest of the cost for the short block replacement. This was on top of the cost I paid just a few days prior for a water pump that turned out to not be the issue. Very frustrating...I have all my receipts for maintenance and for these repairs. I am filling out this complaint over a year after the incident, because I have seen the same thing in the complaints and wanted to add mine. I do have all the documentation for my repairs for this and am more than willing to answer any questions, thank you.
- Puyallup, WA, USA
My car engine is filled with sludge and the manufacturer (Toyota motor Corp.) will not honor the warranty.
- Salem, OR, USA
Sudden rapid increase in engine temperature. Mechanic found leak at back of head gasket. Two bolts to engine block were loose enough to be removed by hand and new bolts could not be reinstalled due to defect in threads. Only repair said to be new engine. Vehicle was previously well maintained and had 73,000 miles.
- Austin, TX, USA
Two months after buying my new 2003 Highlander it developed a loud ticking in the engine. Toyota told me that this was common after 3000 miles or so but that there was nothing wrong with it, nor could it be fixed. I think this significantly reduces the value of the vehicle since I have had passengers ask me what was wrong with my car.
- Green Bay, WI, USA
- Coppell, TX, USA