10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 21,078 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Recurring issue: While traveling at both highway and city street speeds, the driver attempted to pass by fully depressing the accelerator and the vehicle failed to accelerate for approximately 1-2 seconds. This has resulted in near-miss accident/injury incidents. The dealer was contacted and stated this was a routine complaint for this vehicle and the Lexus rx-330. The manufacturer, Toyota corporate, was contacted and the individual stated this was not a known issue. No mediation was provided from either contact. This issue seems to be related to existing ODI id numbers: 10113278, 10114325, 10115243, 10120592, 10128880, 10129705, 10131894, 10132578, 10137651, 10145021.
- Indianapolis, IN, USA
Car is a 2005 Toyota Highlander ltd. V-6 4WD with 5-sp auto. Engine hesitates severely when asked to accelerate hard at speeds seemingly between 15 and 70 mph. (these are speeds I've noticed it) when you "floor" the throttle to quicky merge with traffic or turn across a line of oncoming traffic, there is a rather long delay before vehicle begins to accelerate. This behavior also occurs exactly the same way in my wife's 2004 Lexus rx-330, which has the same powertrain. I complained to Lexus shortly after the purchase (bought new) and they said they found nothing wrong. I've been on several Toyota Highlander newsgroups and this problem is being widely reported. I have had several "close calls" because of this delayed acceleration. In the time that the car decides to downshift and accelerate, traffic has closed in on you enough that several accidents have been narrowly avoided. I have not reported this to Toyota as yet, but feel that they will say the same as Lexus did.
- Bethlehem, PA, USA
Automatic transmission hesitation - when needing to accelerate quickly (as when entering a freeway) after slowing down or coasting, the transmission has downshifted to a too-low gear or neutral. The engine speeds up to approximately 5000 RPM without increasing the car speed. Letting up on the gas and accelerating more easily allows the vehicle speed to increase. So far, this hesitation has not caused me to be rear-ended. The dealer says this operation is "normal."
- Frankfort, KY, USA
On our 2005 Toyota Highlander with a 4 cylinder engine, and electronic transmission. On several occasions, when taking off from a stop, letting off on the accelerator, and immediately pushing the accelerator rather hard to attempt to merge into traffic, the vehicle's engine increases RPM's, but no power goes to the wheels. It is as if the transmission computer cannot determine what gear to shift into. You have to let off the accelerator, and let the RPM's come back down, and then the vehicle finally determines what gear to shift into, and you can then press down on the accelerator to regain forward momentum. When you are trying to merge into traffic, you need to know that when you step on the accelerator, the car is going to shift into the proper gear, and move forward accordingly. Very dangerous situation in my opinion. Toyota dealership said there is nothing wrong with the transmission. This loss of transmission acceleration has happened on numerous occasions, not just once.
- Sarasota, FL, USA
Hesitation when accelerating. Complaint filed with dealer on 8/10/05. I was advised that this is normal. This is a constant condition and not safe.
- Round Rock, TX, USA
1-merging into traffic on interstate, and making a turn and merging inot traffic 2-engine hesitation for a few seconds, then vehicle responds with surge in speed. Cars coming behind me had to brake/change lanes to keep from hitting me. 3-I didn't try to have the problem fixed, because I undrstand that Toyota is saying this is normal, and not a porblem.
- Ellwood City, PA, USA
- Wenonah, NJ, USA