10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
84,955 miles

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« Read the previous 20 complaints

problem #40

Jan 102021

Highlander

  • 200,000 miles
Brakes are failing and when I brake at a stop light, the brakes seem like they are not activating and are dangerous because I cannot stop in time. Toyota must replace this otherwise it is a huge safety issue if brakes fail.

- Chicago, IL, USA

problem #39

Jan 042021

Highlander

  • 153,000 miles
Vsc lights came on. Eventually lost all brakes. The ABS actuator assembly had failed. I was driving slow enough to be able to pull over safely. This has been reported so many times here by different people, where is the recall on this part"!"! Toyota had issued an extended warranty covering this part because they knew there were problems with it. Thank god there wasn't an accident, grateful no one was hurt. Sickened I wasted my money on this vehicle. Never buying another Toyota.

- Jensen Beach, FL, USA

problem #38

Oct 012020

Highlander

  • 163,000 miles
Unlike traditional vehicles where you still have some stopping ability when power braking fails this hybrid has no brakes. What happened? that's pretty simple I was driving and then I had no brakes while I was still moving. I was going 25 miles an hour and all the other cars were going 25 miles per hour. The car in front of me stopped to look at the flowers and I laid on my horn luckily the oncoming car recognized the situation and pulled over just enough to allow me to straddle the yellow line and pass the stopped car without crashing. The parking brake didn't help much but eventually stopped me about a quarter-mile later down a slight hill. Dealer wants $3,500 to replace the brake actuator which they had originally offered to replace free as an extended warranty but the problem didn't creep up until the extended warranty expired. I have no doubt people are dying because of Toyota's design flaw.

- Keaau, HI, USA

problem #37

Sep 012020

Highlander

  • 210,000 miles
ABS accumator stopped working

- Elizabeth, NJ, USA

problem #36

Aug 112020

Highlander

  • miles
About a week ago, I was driving my Toyota Highlander 2006 and everything was perfect. On Monday, out of the sudden the dash turned to a christmas tree lights + vsc system. I was terrified so I called my local Toyota dealership and took an appointment. Went there the next day and they made me wait 6 hours and told me it has brake actuator assembly problem and to get it fixed, I have to pay $2,246. As a college student this is very pricy. It puts me in a major stress. After I told them I can't offered it, I was told it's safe to drive it, nothing going to happened but a a weird feeling on the brake. After researching, I found out it's very dangerous to drive it like that. I felt like Toyota wanted me to put myself in danger. I'm scared to drive this car right now. I lost my father last week and with this problem, I feel very bad. Please help.

- Morehead, KY, USA

problem #35

Jul 012020

Highlander

  • 100 miles
The ABS actuator makes loud noise anytime you step on brakes. Makes sound stationary or in motion.

- Pittsburgh, PA, USA

problem #34

Jul 202020

Highlander

  • 233,000 miles
The brake accumulator/actuator is a defective part and Toyota has refused to honor the repair. They manipulated owners by having a warrenty support program with end dates, instead of having a recall on it. Which is why when I researched before I bought, is not listed on car fax. The warranty support was before I purchased vehicle and previously it was either ignored or missed between owners. They have had many of these and get away with it. Right now there is a class action filed in Ohio over this same issue with other cars. It is a $3000 dollar part and not a knob on radio. It is a safety issue due to it being part of the braking system. I've seen where the support program said miles didn't matter but when talking to Toyota they say 114,000 miles. The car is a 2006, yeah that's reasonable, even for 2017/18 letter. While driving the vsc alarm system comes on and the braking becomes difficult. The pump has always made a sound but was told by dealer it was the security alarm system making the noise. It happened in 2019 also, the alarm, but repair shop said it was calipers, so paid $800 to have them replaced with pads. Its always made noise but the alarm system started back up again last month. Now with research on my own, I know exactly what it is but Toyota said they sent letter to previous owner and sorry about my luck! this has rendered this vehicle worth $5500, worthless. Cant trade in a vehicle like this and lost my income from delivery with it. I have checked off everything that would apply if it was a recall but since the support program has an end date to get out of Toyota ever being responsible for their defective part, they push it off on owners. I'm just lucky, I have a cdl and good driver and have not had an accident with it. I filed a complaint with Toyota and they just swiped me away as another poor sucker that didn't figure it out before I purchased.

- Joplin, MO, USA

problem #33

Jul 312019

Highlander

  • 115,231 miles
I have been having problems with the brake actuator, ABS which failed prematurely. I have contacted Toyota in July 2019 and was told the extender warranty campaign expired in Dec 2018. The refused to covered the cost of the repair. $1,186.19 for the part plus $653. 00 fro the installation. After the repair was done the new brake actuator pump still doesnt work properly. When trying to brake on uneven road, manhole covers or over bumps feels like when I brake I am hitting accelerator and brake takes time to kick in..I have found myself in dangerous situations. This car was purchase for my 16 year old daughter and I dont feel comfortable letting her drive this car.

- Lincolnwood, IL, USA

problem #32

Mar 152020

Highlander

  • miles
Brake actuator went out, I had read this is am ongoing issue with this vehicle. I tried to see if I qualified for a covered repair and was told it had ended.

- Sandy, UT, USA

problem #31

Jul 062020

Highlander 6-cyl

  • 135,000 miles
The brake actuator assembly has gone out at 135000 miles. It interfers with braking. The brakes lock up frequently and car will almost hop to a halt. It is quite concerning and scary when it occurs.

- Colfax, WA, USA

problem #30

May 012020

Highlander 6-cyl

  • 166,791 miles
My 2006 Highlander hybrid brake lights came on and had no brakes. Took to a mechanic who cleared the codes and after 24 hours they came back on. Called Toyota and they said the warranty expired in 2017 for that extended warranty. I was quoted almost $2500 to get it fixed. Toyota said they can't do anything about the price. Now I have a vehicle I am making payments on that isn't safe to drive cause I have no brakes.

- Federalsburg, MD, USA

problem #29

Apr 172020

Highlander

  • 150,000 miles
When driving down highway and needing to suddenly brake, ABS light and check vsc system lights came on, the car did brake in time. However, soon afterwards the brakes did not immediately engage when reversing out of parking space or anytime when pressing brakes while reversing.

- San Diego, CA, USA

problem #28

Jan 012020

Highlander

  • miles
The ABS pump and module are defective

- Cumming, GA, USA

problem #27

Oct 102018

Highlander

  • miles
The contact owns a 2006 Toyota Highlander. The contact stated that with the vehicle in reverse, the brake pedal was depressed but failed to operate as intended. The brake failure warning light illuminated and remained illuminated. The vehicle was shifted into park to stop the vehicle. The vehicle was taken to (rice Toyota 2630 battleground ave, greensboro, nc 27408) to be diagnosed. The contact was informed that the brake assentura needed to be replaced. The contact was also informed that the vehicle was no longer under warranty since the 150,000 miles had been exceeded. The manufacturer was made informed of the failure. The approximate failure mileage was unknown.

- Summerfield, NC, USA

problem #26

Apr 072015

Highlander

  • 65,000 miles
The contact owns a 2006 Toyota Highlander. The contact stated while driving at various speeds the vehicle made an abnormal sound and while depressing the brake pedal. The contact stated that the vehicle lunged forward. The contact also stated that the sound was present while the vehicle was stopped with the gear shift lever in the park position. The vehicle was taken to a certified Toyota mechanic to be diagnosed. The contact was informed that the failure was due to a failed brake actuator assembly. The manufacturer was made aware of this issue. The approximate failure mileage was 65,000.

- Agusta, GA, USA

problem #25

Dec 162019

Highlander

  • 177,000 miles
Ongoing issue with generation 1 Highlander hybrids and prius from same date ranges. A warranty adjustment has already been issued and ended. The ABS brake accumulator gets an internal leak code C1391. Reduced braking, ESC, brake and other lights come on. Many of those repaired under warranty are already failing a second time. Vehicle is dangerous to drive since it can be driving perfectly and fail while in motion causing dangerous braking conditions.

- Chesapeake, VA, USA

problem #24

Jul 252019

Highlander

  • 153,000 miles
I purchased this vehicle from a private used car lot. They told me all service was completed through Toyota so I had faith in Toyota repairing any problems, within the first year the ABS system started makeing strainge noices and the breaks were not very effeective, I have no choice but to continue driving since this is my family primary vehicle as a retired disable vet, I called Toyota and they told me too bad that the previous owner could of had the extended warentiy but they didnt do it, now im stuck driving a dangerious vehicle with my family which includes 2 boys that are special needs and myself a 100% disabled vet. Not happy with Toyota.

- New Braunfels, TX, USA

problem #23

Mar 082019

Highlander

  • 15 miles
I was driving straight on the main road coming to a stop light.the vehicle would not stop after pressing on the brakes several times. There are several lights on the dash:brakes, traction control, 2 yellow exclamation marks one inside a triangle and the, ABS. The mechanic is saying the brake actuator is faulty and needs to replaced.

- Spring, TX, USA

problem #22

Jan 042019

Highlander

  • 232,000 miles
Brake actuator. On September 2016 I had my car self brake at 45 mph. No injuries occurred, but I had car towed to Toyota dealer ship in orlando Florida. After local dealership and corporate inspector diagnosis. They found no problem. However I recently discovered in June of 2016 Toyota did issue a customer satisfaction warranty issue with my cars braking actuator. I was never informed. In November of 2018 I reported a issue with brakes. Dealer confirmed it was actuator. Toyota refused ot assist with repair. In January of 2019, my braes failed while driving. Again no injuries. It was determined to be the actuator. Toyota again refused to take any responsibility.

- Orlando, FL, USA

problem #21

Dec 142018

Highlander

  • 259,294 miles
The contact owns a 2006 Toyota Highlander. While driving at an unknown speed, all the warning indicators illuminated on the instrument panel. The vehicle was taken to Toyota of cleveland (3560 village N blvd, mcdonald, tn 37353) where it was diagnosed that the ABS actuator assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 259,294.

- Chattanooga, TN, USA

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