10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,791 miles

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« Read the previous 20 complaints

problem #2

Oct 102015

Highlander

  • 80,000 miles
Lift gate handle literally fell off and broke as we were closing the door using the power button on the rear door. Screw just fell out of its attachment. Unable to use power lift gate function. Part of the rear door area where the hinge is attached is warped, possibly structural issues.

- Corona, CA, USA

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problem #1

Jul 282015

Highlander

  • 60,000 miles
The electronic door lock (driver's side door) on my 2012 Toyota Highlander recently began to have problems; it worked intermittently for a short time, then ceased working at all. After a recent service trip, Toyota quoted me over $500 to replace the door actuator and labor. I realize this seems like a small issue. But I, and my family, have owned Toyota previously and have had the same issue, even with different models. I can't help but feel that Toyota is making a defective product and I, as a consumer, am footing the bill for their faulty part. Moreover, a simple internet search finds that this problem is ubiquitous; there are myriad forums dedicated to finding a solution. I feel that this may even justify a recall.

- Tallahassee, FL, USA

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