10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,591 miles

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problem #1

Jul 282015

Highlander

  • 60,000 miles
The electronic door lock (driver's side door) on my 2012 Toyota Highlander recently began to have problems; it worked intermittently for a short time, then ceased working at all. After a recent service trip, Toyota quoted me over $500 to replace the door actuator and labor. I realize this seems like a small issue. But I, and my family, have owned Toyota previously and have had the same issue, even with different models. I can't help but feel that Toyota is making a defective product and I, as a consumer, am footing the bill for their faulty part. Moreover, a simple internet search finds that this problem is ubiquitous; there are myriad forums dedicated to finding a solution. I feel that this may even justify a recall.

- Tallahassee, FL, USA

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