4.0
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 29,505 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I purchased a 2013 Toyota Highlander from cabe Toyota, a Toyota dealer in long beach, California, on March, 2013. I always use cabe Toyota for the maintenance of this vehicle. I brought this vehicle to cabe Toyota on July 5th, 2014 for 20,000 miles service and replaced the cabin filter as per their recommendation. I realized the acceleration of the vehicle were slower when entering the freeways after the service. The performance was even worse when the vehicle going uphill and the top speed stays on 40 mph even when the acceleration paddle was fully engage. When I was vacuumed the vehicle yesterday, Sept 26th, 2014. I noticed some electric wires were unplugged, and one set of them was cut off completely. I am not sure this is the result of manufacture failure or maintenance problem. Therefore, I would like to obtain information for independent inspection center in my area from you, so that I can bring my car to have complete diagnoses. Thank you.
- Diamond Bar, CA, USA
The contact owns a 2013 Toyota Highlander. The contact stated that while driving 55 mph, the vehicle suddenly stalled. Also, the contact mentioned that the headlights and instrument panel light intermittently failed. The vehicle was taken to the dealer. The technician was unable to duplicate the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 16,000.
- Soldier Grove, WI, USA
I bought my 2013 brand new 9/27/12. Shortly after I received it I noticed songs would skip or start over on the ipod as well as the cd. A few months later the radio station would changed channels for no reason. These things happened if I was backing out of a parking space, going over a slight bump or just driving normally on a regular road or a freeway. I've gone to two Toyota dealership who can't find any problem and because the problems are intermittent they say they can't diagnose it. I've had two caseworkers at Toyota of America and they say there is nothing they can do. In the past month when I pulled in the garage the headlight "sometimes" turn off when I turn off the ignition. Other times they stay on the normal 30 seconds. I've also had a couple of issues that other Highlander owners mentioned on your website mainly when I'm at a stop and the light turns green a couple of times when I step on the gas the car engine revs a few seconds then lurches forward. Also recently the dashboard lights dim or brighten for no reason at all. My concern is that it seems problems are increasing and I just don't know exactly what steps to take next.
- Bothell, WA, USA
At totally random times, after a few miles of driving or 100 miles, vehicle hesitates when accelerating. Most annoying and dangerous is the way it doesn't respond to the accelerator for a few seconds after stopping at a stop sign or stop light. Took vehicle to Toyota dealership and of course vehicle ran fine for the 4 miles they drove it. Tech checked for any trouble codes and none were found. This seems like a rear-end accident waiting to happen. For ten days we have gotten nothing but the run-around from the national Toyota "case manager". (at first we thought this hesitation occurred because the vehicle was new, but after 8,000 miles, we are still experiencing the same issue.)
- Stillwater, OK, USA
- Blacklick, OH, USA