10.0
really awful- Crashes / Fires:
- 9 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 8,457 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2018 Toyota Highlander. The contact received notification of NHTSA campaign number: 18V211000 (service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Price Toyota (168 N dupont hwy, new castle, de 19720, (302) 322-8600) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.
- Bear, DE, USA
Recently involved in an accident when going in reverse. The SRS alarm malfunctioned and the airbags did not deploy. The reverse braking system did not indicated that I was close to the object.
- Ephrata, PA, USA
I was recently in a vehicle accident in my 2018 Toyota Highlander with the pre-collision system. The pre-collision system was working well through out our trip but unfortunately did not work when it was most needed. We were involved in a pile up on interstate I-5 going at least 45mph and noticed that the pre-collision system that is so much being advertised did not work at all. There was no warning what so ever and definitely did not break on it's own as advertised. At the time of the hit the airbags deployed a little to late at least the passenger one where I was sitting. I am aware that we should not rely on those items but I sure wish it would have worked the way it was intended to do so.
- Puyallup, WA, USA
- Highland Park, IL, USA