10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
691 miles

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« Read the previous 20 complaints

problem #3

Jun 162021

Highlander

  • miles
At random times, when traveling at 10-15 mph and applying the brakes to stop or slow, the brakes will slip for a second or less and then re-in-gauge. Never experienced this before with 2 other Toyota hybrids I have owned. Scary feeling. Have notified Toyota Customer service since I have read others with same model (highlander hybrid platinum) have same problem.

- Mobile, AL, USA

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problem #2

May 142021

Highlander

  • miles
Upon attempting to engage the brakes, it was found that they did not work. Immediately thereafter, the car began an uncommanded full acceleration. The insurance company has totaled the car. Our safety as occupants was obviously at serious risk. The driver chose to take the car off the road rather than jeopardize the lives of others on the same road. The car plowed through boulders and trees, coming to rest upside down wedged between an earthen berm and a tree......suspended about 2 feet above the ground. There were no warnings prior to the incident. The car has been inspected by the insurance company, and has been authorized for inspection by the manufacturer. There were no serious injuries as a result of the accident. We were VERY lucky! Uncommanded acceleration without any control is a frightening event any time....but definitely in the vicinity of other vehicles full of families.

- Chandler, AZ, USA

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problem #1

Apr 062021

Highlander

  • 2,600 miles
We are experiencing pcs is not working, we were driving on freeway when cars stopped suddenly and not even displaying any warning signal of 'brake' on that moment, we were so close to impact a trailer, second time similar situation the next day after the first appt at service where they stated that pcs was working properly, cars stopped suddenly and not even with the warning timing set up in to the 'early time', warning us to use the brake. The explanation from second appt it was 'it worked with cruise on', on my previous cars never needed to turn on cruise, have a 3th appointment coming this week, but on electrician opinion is working fine without he even knowing you could set the warning timing on the menu by yourself.

- Charlotte, NC, USA

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