This is not a safety issue per SE but one of false advertising. Toyota advertises the range of my hybrid Highlander as 600 miles on 17.1 gal tank at 35 mpg. I do get 35 mpg (which is quite commendable for a vehicle this size) but I cannot fill the fuel tank more than 12-13 gal even when nearly bone-dry empty. In turn I cannot drive any further than 450 miles without filling up. Something is wrong with either the design of fuel tank such that not all the fuel can be accessed or the design of the fuel filler hose such that one cannot fill the tank completely. Another option is perhaps the fuel tank is not truly 17.1 gallons as documented. Toyota should not advertise a range of 600 miles when this is not realistic even when achieving 35 mpg.

- Lake Oswego, OR, USA

The 2021 Highlander hybrid is not taking more than 10-11gallons per fill up and the distance to empty indicator only states approx. 420miles not the 590-615miles based on the stated 34/35 mpg per Toyota on the hybrid model. We have filled the vehicle several times and at multiple gas stations and each time the tank will not accept more than 10-11gallons.

- Portsmouth, NH, USA

The 2021 Toyota Highlander hybrid gas tank is exactly 17.1 us gallons in size but even when the low fuel indicator light turn on and the the fuel gauge is at near empty it will only accept a maximum of 12.9 to 13.8 gallons. Toyota states that the maximum range on a full tank of the vehicle is 615 miles but when full the max-range always falls between 460 to 490 miles given my mpg of 34.5 to 36.5. there is an issues with the fueling system that does not allow the vehicle to be properly fueled or the system is defective. Other drivers have been having the same issues trying to fill their gas tanks to the indicated amount after the fuel indicator come on and having low rage left of about 25 miles. This is an issues that happens at various gas stations so the issue is not the pump but the vehicle.

- East Garrison, CA, USA

The vehicle ev does not engage when it is cold outside for at least 10-15 minutes of driving. This drastically alters the fuel economy.

- Brooklyn, NY, USA

The dte indicator on the vehicle is operating incorrectly. I filled the Highlander up with 10 miles dte and it only took 13.2 gallons of fuel. The dte indicator was 425 miles after fill up. Toyota advertises 600 miles per tank. My Highlander is 175 miles off of the manufactures advertised expectation. I don't know if I am out of fuel at 0 dte or if I can drive another 175 miles before empty. I averaged 35.6 mpg on this fill up but every time I fill the tank I get similar results.

- Norfolk, VA, USA

My 2021 Highlander hybrid platinum is experiencing a fuel filling issue. Over the first 2,000 miles, the vehicle will not take more than 13.5 gallons at fill up ' no topping off. The car has a 17.1 gallon tank. The car has gone as low as 2 miles to empty according to the car estimate. At each fill up it takes between 12.5 and 13.5 gallons. It is not clear if the tank is filling up completely and there are 4-5 gallons left at 'empty' or the tank is not able to fill completely. I purchased this car for it's fuel economy and range while traveling with my family. It is important to know if the tank is actually empty or still has substantial amount of fuel remaining so my family is not stranded out of fuel.

- Arlington, MA, USA