Technical Service Bulletins (TSBs) for the 2020 Highlander Hybrid are official communications between Toyota & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    SUSPENSION

    • TSB #T-TT-592-20

      Date Announced:
      JAN 07, 2020
      NHTSA ID:
      #10171696

      TT: Alignment specifications for the 2020 Highlander and Highlander HV have been updated and are significantly different from the previous model. Read More »

    BRAKES (PWS)

    • TSB #T-SB-0009-19_Rev

      Date Announced:
      MAR 10, 2020
      NHTSA ID:
      #10173805

      TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #TSB010421

      Date Announced:
      FEB 15, 2024
      NHTSA ID:
      #10252251

      TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. Read More »

    ENGINE (PWS)

    • TSB #T-SB-0104-21

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206528

      TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. Read More »

    • TSB #T-SB-0103-21

      Date Announced:
      DEC 15, 2021
      NHTSA ID:
      #10206517

      TSB: Some 2020 ? 2022 model year Highlander Hybrid vehicle customers may express a concern of engine noise on acceleration from 0 ? 45 mph. Follow the Repair Procedure in this bulletin to address this condition. Read More »

    • TSB #T-SB-0134-16-Rev

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164330

      TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #T-PANT-2024-004-

      Date Announced:
      MAR 04, 2024
      NHTSA ID:
      #10253223

      This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. Read More »

    • TSB #22TE09

      Date Announced:
      FEB 28, 2024
      NHTSA ID:
      #10252272

      DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »

    • TSB #T-TT-0702-22 Rev

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251754

      TT: Some 2020-2022 vehicles equipped with North American Produced (NAP) A25A-FKS/FXS engines may experience an oil leak from the head/valve cover gasket. This issue is currently under investigation. Read More »

    • TSB #TSB009223

      Date Announced:
      NOV 15, 2023
      NHTSA ID:
      #10247812

      Toyota vehicles equipped with an A25A-FKS or A25A-FXS engine may exhibit reduced engine power and/or a MIL ON condition Read More »

    • TSB #22TE09

      Date Announced:
      MAY 18, 2023
      NHTSA ID:
      #10238139

      DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »

    • TSB #22TE09-1

      Date Announced:
      MAY 18, 2023
      NHTSA ID:
      #10238140

      TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2020 ?2022 MODEL YEAR HIGHLANDER HYBRID AWD Read More »

    • TSB #TTT070222

      Date Announced:
      FEB 20, 2023
      NHTSA ID:
      #10235240

      TT: Some 2020-2022 vehicles equipped with North American Produced (NAP) A25A-FKS/FXS engines may experience an oil leak from the head/valve cover gasket. This issue is currently under investigation. Read More »

    • TSB #T-TT-0694-22 Rev

      Date Announced:
      AUG 10, 2022
      NHTSA ID:
      #10220219

      TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced (Fig 1). Read More »

    • TSB #T-TT-0702-22

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10217808

      TT: Some 2020-2022 vehicles equipped with North American Produced (NAP) A25A-FKS/FXS engines may experience an oil leak from the head/valve cover gasket. This issue is currently under investigation. Read More »

    • TSB #T-TT-0614-20

      Date Announced:
      MAY 28, 2020
      NHTSA ID:
      #10176705

      TT: Some 2020 model year models equipped with A25A-FKS or A25A-FXS engine may exhibit a MIL ON with one or more of the following DTCs (P26CB71, P26CA14, and P26CA31) and/or coolant leak from electric water pump body or electrical ... Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

    • TSB #T-PANT-2024-004-

      Date Announced:
      MAR 04, 2024
      NHTSA ID:
      #10253223

      This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

    • TSB #T-TT-0694-22

      Date Announced:
      MAY 18, 2023
      NHTSA ID:
      #10238144

      TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

    • TSB #TTT069922

      Date Announced:
      JUL 08, 2022
      NHTSA ID:
      #10224142

      TT: Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    • TSB #TSB010421

      Date Announced:
      FEB 15, 2024
      NHTSA ID:
      #10252251

      TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    • TSB #TSB-0033-23

      Date Announced:
      JUN 08, 2023
      NHTSA ID:
      #10240057

      TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes ... Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

    • TSB #LSB006523

      Date Announced:
      DEC 19, 2024
      NHTSA ID:
      #10249327

      TT: Engine Oil Leak between the Lower Oil Pan and Crank Case Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #TSB-0033-23

      Date Announced:
      JUN 08, 2023
      NHTSA ID:
      #10240057

      TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes ... Read More »

    • TSB #T-SB-0049-21 Rev

      Date Announced:
      DEC 09, 2022
      NHTSA ID:
      #10230364

      TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid and 2021 ? 2022 Sienna Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0087 (Fuel Rail/System Pressure ? Too Low) and/or P107A2A (Fuel Rail ... Read More »

    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    • TSB #23TE01 Dealer Pa

      Date Announced:
      APR 05, 2023
      NHTSA ID:
      #10236191

      DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »

    POWER TRAIN

    • TSB #T-SB-0134-16-Rev

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164330

      TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »

    HYBRID PROPULSION SYSTEM

    • TSB #22TE09

      Date Announced:
      FEB 28, 2024
      NHTSA ID:
      #10252272

      DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »

    ELECTRICAL SYSTEM

    • TSB #TSB010421

      Date Announced:
      FEB 15, 2024
      NHTSA ID:
      #10252251

      TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. Read More »

    • TSB #TSB008523A

      Date Announced:
      NOV 17, 2023
      NHTSA ID:
      #10247820

      TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). Read More »

    • TSB #TSB008523

      Date Announced:
      NOV 01, 2023
      NHTSA ID:
      #10247796

      TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). Read More »

    • TSB #T-SB-0049-21 Rev

      Date Announced:
      DEC 09, 2022
      NHTSA ID:
      #10230364

      TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid and 2021 ? 2022 Sienna Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0087 (Fuel Rail/System Pressure ? Too Low) and/or P107A2A (Fuel Rail ... Read More »

    • TSB #T-SB-0055-22 Rev

      Date Announced:
      AUG 01, 2022
      NHTSA ID:
      #10220212

      TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid, and 2021 ? 2022 model year Venza Hybrid vehicles equipped with the 12.3-in. Read More »

    • TSB #T-TT-0694-22

      Date Announced:
      APR 06, 2022
      NHTSA ID:
      #10211794

      TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced (Fig 1). Read More »

    • TSB #T-SB-0104-21

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206528

      TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. Read More »

    • TSB #T-SB-0025-21

      Date Announced:
      MAY 03, 2021
      NHTSA ID:
      #10198104

      TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. Read More »

    • TSB #T-TT-0634-20

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10184549

      TT: Some vehicles may experience an issue related to the DCM, the following information is consolidating the available diagnostic information in one document. Read More »

    • TSB #T-SB-0066-20 Rev

      Date Announced:
      OCT 06, 2020
      NHTSA ID:
      #10182969

      TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to OFF. ?Limited phone book grammar. Read More »

    • TSB #T-TT-0614-20

      Date Announced:
      MAY 28, 2020
      NHTSA ID:
      #10176705

      TT: Some 2020 model year models equipped with A25A-FKS or A25A-FXS engine may exhibit a MIL ON with one or more of the following DTCs (P26CB71, P26CA14, and P26CA31) and/or coolant leak from electric water pump body or electrical ... Read More »

    • TSB #T-TT-0611-20

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10176504

      TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. Read More »

    • TSB #T-SB-0009-19_Rev

      Date Announced:
      MAR 10, 2020
      NHTSA ID:
      #10173805

      TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. Read More »

    • TSB #T-SB-0008-19_Rev

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173740

      TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. Read More »

    • TSB #T-TT-0442-17_Rev

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10169334

      TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »

    • TSB #T-SB-0134-16-Rev

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164330

      TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »

    • TSB #T-SB-0007-19

      Date Announced:
      JAN 07, 2019
      NHTSA ID:
      #10153268

      TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #T-TT-0553-19 Rev

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178787

      TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. Read More »

    • TSB #T-SB-0006-19

      Date Announced:
      JAN 07, 2019
      NHTSA ID:
      #10153267

      TSB: Hybrid vehicles are equipped with two types of batteries: ? Hybrid Vehicle (HV) battery ? Auxiliary (12V) battery If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will ... Read More »

    ELECTRICAL SYSTEM:WIRING

    • TSB #22TE09

      Date Announced:
      MAY 18, 2023
      NHTSA ID:
      #10238139

      DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »

    • TSB #22TE09-1

      Date Announced:
      MAY 18, 2023
      NHTSA ID:
      #10238140

      TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2020 ?2022 MODEL YEAR HIGHLANDER HYBRID AWD Read More »

    • TSB #T-SB-0003-22

      Date Announced:
      JAN 28, 2022
      NHTSA ID:
      #10207963

      TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. Read More »

    ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE

    • TSB #T-TT-0665-21

      Date Announced:
      SEP 10, 2021
      NHTSA ID:
      #10202463

      TT: Special Service Campaign 21TC05 applies to the following condition: The fuel gauge needle and the ?distance to empty? estimated in the vehicle display accurately indicate the approximate amount of remaining fuel in the fuel tank. Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

    • TSB #T-SB-0110-20 Rev

      Date Announced:
      MAY 31, 2022
      NHTSA ID:
      #10213900

      TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT

    • TSB #TSB008523A

      Date Announced:
      NOV 17, 2023
      NHTSA ID:
      #10247820

      TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    • TSB #TSB002422

      Date Announced:
      MAR 22, 2022
      NHTSA ID:
      #10214331

      TSB: Some 2018 model year Camry and Camry Hybrid, 2019 model year Avalon and Avalon Hybrid, 2020 ? 2021 model year Highlander, Highlander Hybrid, and Corolla, and 2021 model year Sienna Hybrid vehicles may exhibit decreased front ... Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

    • TSB #TSB005823

      Date Announced:
      AUG 21, 2023
      NHTSA ID:
      #10244115

      TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Read More »

    AIR BAGS

    • TSB #T-SB-0008-22

      Date Announced:
      FEB 08, 2022
      NHTSA ID:
      #10209005

      TSB: Some 2020 ? 2021 model year Highlander Hybrid vehicles may exhibit one or more of the following conditions: ?The fuel gauge displays less than full when the fuel nozzle automatically clicks off. Read More »

    • TSB #Toyota Safety Re

      Date Announced:
      MAR 17, 2021
      NHTSA ID:
      #10190460

      Toyota Safety Recall and Service Campaign - Technician Certification Requirements Read More »

    STRUCTURE

    • TSB #TSB001221Rev2

      Date Announced:
      JUN 14, 2022
      NHTSA ID:
      #10220183

      TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »

    • TSB #T-SB-0094-21

      Date Announced:
      NOV 23, 2021
      NHTSA ID:
      #10204571

      TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. Read More »

    • TSB #T-TT-0613-20

      Date Announced:
      MAY 28, 2020
      NHTSA ID:
      #10176704

      TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for ... Read More »

    • TSB #T-TT-0604-20

      Date Announced:
      MAR 26, 2020
      NHTSA ID:
      #10173984

      TT: In the interest of customer satisfaction, the adoption of wrap guard film to the Front and Rear Door, Window Frame Moldings (Black Out Moldings), was implemented on 2020 model year Highlander and Highlander HV. Read More »

    STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL

    • TSB #TSB004822

      Date Announced:
      MAY 16, 2022
      NHTSA ID:
      #10220155

      TSB: Some 2020 ? 2022 model year Highlander (except XSE models) and Highlander Hybrid vehicles may exhibit an abnormal whistle noise from the front when driving over 35 mph. This may be caused by the radiator grille bracket. Read More »

    STRUCTURE:INTERIOR PANELS:SUN VISOR

    • TSB #T-TT-0620-20

      Date Announced:
      AUG 27, 2020
      NHTSA ID:
      #10179742

      TT: Starting with 8/11/2020 production, 2020 model year Highlander vehicles will not include visor bracket covers. Read More »

    TIRES

    • TSB #Toyota PRO19-02

      Date Announced:
      JAN 12, 2022
      NHTSA ID:
      #10207946

      POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »

    • TSB #T-SB-0002-19

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153259

      TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. Read More »

    WHEELS

    • TSB #Toyota PRO19-02

      Date Announced:
      JAN 12, 2022
      NHTSA ID:
      #10207946

      POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »

    • TSB #T-TT-0528-19

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155237

      TT: Some Highlander and Sienna clad/chrome wheels might experience bubbling and/or peeling off on the wheel coating (see picture below). Table below shows the wheel part numbers affected by the issue. Read More »

    LANE DEPARTURE

    • TSB #TSB010421

      Date Announced:
      FEB 15, 2024
      NHTSA ID:
      #10252251

      TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. Read More »

    • TSB #T-SB-0008-22

      Date Announced:
      FEB 08, 2022
      NHTSA ID:
      #10209005

      TSB: Some 2020 ? 2021 model year Highlander Hybrid vehicles may exhibit one or more of the following conditions: ?The fuel gauge displays less than full when the fuel nozzle automatically clicks off. Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #TTT073723

      Date Announced:
      AUG 17, 2023
      NHTSA ID:
      #10244111

      TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. Read More »

    • TSB #TTT069522

      Date Announced:
      MAY 13, 2022
      NHTSA ID:
      #10220154

      TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center. Read More »

    EQUIPMENT

    • TSB #T-SB-0110-20 Rev

      Date Announced:
      MAY 31, 2022
      NHTSA ID:
      #10213900

      TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. Read More »

    • TSB #T-SB-0104-21

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206528

      TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. Read More »

    • TSB #T-SB-0025-21

      Date Announced:
      MAY 03, 2021
      NHTSA ID:
      #10198104

      TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. Read More »

    • TSB #T-TT-0634-20

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10184549

      TT: Some vehicles may experience an issue related to the DCM, the following information is consolidating the available diagnostic information in one document. Read More »

    • TSB #T-SB-0066-20 Rev

      Date Announced:
      OCT 06, 2020
      NHTSA ID:
      #10182969

      TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to OFF. ?Limited phone book grammar. Read More »

    • TSB #T-TT-0613-20

      Date Announced:
      MAY 28, 2020
      NHTSA ID:
      #10176704

      TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for ... Read More »

    • TSB #T-TT-0611-20

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10176504

      TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. Read More »

    • TSB #Toyota Safety Re

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173972

      Safety Recall and Service Campaign - Technician Certification Requirements Read More »

    • TSB #Toyota Safety Re

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173966

      Safety Recall and Service Campaign - Technician Certification Requirements Read More »

    • TSB #T-SB-0009-19_Rev

      Date Announced:
      MAR 10, 2020
      NHTSA ID:
      #10173805

      TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. Read More »

    • TSB #T-SB-0008-19_Rev

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173740

      TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. Read More »

    • TSB #Safety Recall an

      Date Announced:
      FEB 18, 2020
      NHTSA ID:
      #10172852

      Safety Recall and Service Campaign - Technician Certification Requirements Read More »

    • TSB #T-SB-0006-19_Rev

      Date Announced:
      FEB 11, 2019
      NHTSA ID:
      #10154807

      TSB: REVISION NOTICE February 11, 2019 Rev1: ? The Introduction and Every Two Months sections have been updated. Any previous printed versions of this bulletin should be discarded. Read More »

    • TSB #TSB-0009-19

      Date Announced:
      JAN 08, 2019
      NHTSA ID:
      #10153270

      TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #TSB005522

      Date Announced:
      JUN 15, 2022
      NHTSA ID:
      #10220184

      TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid, and 2021 ? 2022 model year Venza Hybrid vehicles equipped with the 12.3-in. Read More »

    • TSB #T-SB-0019-21 Rev

      Date Announced:
      NOV 12, 2021
      NHTSA ID:
      #10204562

      TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. Read More »

    • TSB #T-SB-0089-21

      Date Announced:
      OCT 14, 2021
      NHTSA ID:
      #10203549

      TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. Read More »

    • TSB #T-TT-0578-19 Rev

      Date Announced:
      OCT 01, 2021
      NHTSA ID:
      #10203532

      TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »

    • TSB #T-SB-0019-21 Rev

      Date Announced:
      JUL 09, 2021
      NHTSA ID:
      #10201369

      TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #T-TT-0611-20 Rev

      Date Announced:
      DEC 19, 2022
      NHTSA ID:
      #10230376

      TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. Read More »

    • TSB #T-TT-0703-22

      Date Announced:
      AUG 05, 2022
      NHTSA ID:
      #10220214

      TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. Read More »

    • TSB #T-SB-0055-22 Rev

      Date Announced:
      AUG 01, 2022
      NHTSA ID:
      #10220212

      TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid, and 2021 ? 2022 model year Venza Hybrid vehicles equipped with the 12.3-in. Read More »

    • TSB #TSB005522

      Date Announced:
      JUN 15, 2022
      NHTSA ID:
      #10220184

      TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid, and 2021 ? 2022 model year Venza Hybrid vehicles equipped with the 12.3-in. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #TSB010622

      Date Announced:
      FEB 20, 2024
      NHTSA ID:
      #10252259

      TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. Read More »

    • TSB #T-SB-0106-22

      Date Announced:
      DEC 07, 2022
      NHTSA ID:
      #10230360

      TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. Read More »

    • TSB #T-TT-0442-17_Rev

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10169334

      TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #TSB009421Rev1

      Date Announced:
      MAY 26, 2022
      NHTSA ID:
      #10220174

      TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. Read More »

    • TSB #TSB002019

      Date Announced:
      MAR 22, 2022
      NHTSA ID:
      #10214333

      OBSOLETE NOTICE March 22, 2022: This bulletin is now obsolete. Please see T-SB-0024-22. Read More »

    • TSB #Toyota PRO19-02

      Date Announced:
      JAN 12, 2022
      NHTSA ID:
      #10207946

      POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »

    • TSB #T-SB-0095-20 Obs

      Date Announced:
      OCT 14, 2021
      NHTSA ID:
      #10203552

      OBSOLETE NOTICE October 14, 2021: This bulletin is now obsolete. Please see T-SB-0089-21. Read More »

    • TSB #Toyota PRO21-UFR

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10198150

      UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL Read More »

    • TSB #T-TT-0442-17_Rev

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10169334

      TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »

    • TSB #T-SB-0006-19_Rev

      Date Announced:
      FEB 11, 2019
      NHTSA ID:
      #10154807

      TSB: REVISION NOTICE February 11, 2019 Rev1: ? The Introduction and Every Two Months sections have been updated. Any previous printed versions of this bulletin should be discarded. Read More »

    • TSB #T-PG007-01

      Date Announced:
      MAY 04, 2001
      NHTSA ID:
      #10197476

      Replacement vin plates. Read More »

    • TSB #T-PG002-91

      Date Announced:
      JAN 18, 1991
      NHTSA ID:
      #10197473

      Product general information. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #T-SB-0025-21

      Date Announced:
      MAY 03, 2021
      NHTSA ID:
      #10198104

      TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. Read More »

    • TSB #T-TT-0620-20

      Date Announced:
      AUG 27, 2020
      NHTSA ID:
      #10179742

      TT: Starting with 8/11/2020 production, 2020 model year Highlander vehicles will not include visor bracket covers. Read More »

    • TSB #T-SB-0158-18-Rev

      Date Announced:
      JUL 03, 2019
      NHTSA ID:
      #10164337

      TSB: REVISION NOTICE July 03, 2019 Rev1: ? Applicability has been updated to include 2020 model year Supra vehicles. ? The Hook and Loop Style section has been added. Any previous printed versions of this bulletin should be discarded. Read More »

    • TSB #T-SB-0158-18

      Date Announced:
      DEC 14, 2018
      NHTSA ID:
      #10153230

      TSB: 2020 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. Read More »

    UNKNOWN OR OTHER

    • TSB #LSB006523

      Date Announced:
      DEC 19, 2024
      NHTSA ID:
      #10249327

      TT: Engine Oil Leak between the Lower Oil Pan and Crank Case Read More »

    • TSB #TSB010622

      Date Announced:
      FEB 20, 2024
      NHTSA ID:
      #10252259

      TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. Read More »

    • TSB #TTT073723

      Date Announced:
      AUG 17, 2023
      NHTSA ID:
      #10244111

      TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. Read More »