2020 Toyota Highlander Hybrid
TSBs (Technical Service Bulletins)
Technical Service Bulletins (TSBs) for the 2020 Highlander Hybrid are official communications between Toyota & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
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TSB #T-TT-592-20
TT: Alignment specifications for the 2020 Highlander and Highlander HV have been updated and are significantly different from the previous model. Read More »
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TSB #T-SB-0009-19_Rev
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. Read More »
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TSB #TSB010421
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. Read More »
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TSB #T-SB-0104-21
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. Read More »
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TSB #T-SB-0103-21
TSB: Some 2020 ? 2022 model year Highlander Hybrid vehicle customers may express a concern of engine noise on acceleration from 0 ? 45 mph. Follow the Repair Procedure in this bulletin to address this condition. Read More »
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TSB #T-SB-0134-16-Rev
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »
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TSB #T-PANT-2024-004-
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. Read More »
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TSB #22TE09
DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »
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TSB #T-TT-0702-22 Rev
TT: Some 2020-2022 vehicles equipped with North American Produced (NAP) A25A-FKS/FXS engines may experience an oil leak from the head/valve cover gasket. This issue is currently under investigation. Read More »
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TSB #TSB009223
Toyota vehicles equipped with an A25A-FKS or A25A-FXS engine may exhibit reduced engine power and/or a MIL ON condition Read More »
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TSB #22TE09
DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »
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TSB #22TE09-1
TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2020 ?2022 MODEL YEAR HIGHLANDER HYBRID AWD Read More »
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TSB #TTT070222
TT: Some 2020-2022 vehicles equipped with North American Produced (NAP) A25A-FKS/FXS engines may experience an oil leak from the head/valve cover gasket. This issue is currently under investigation. Read More »
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TSB #T-TT-0694-22 Rev
TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced (Fig 1). Read More »
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TSB #T-TT-0702-22
TT: Some 2020-2022 vehicles equipped with North American Produced (NAP) A25A-FKS/FXS engines may experience an oil leak from the head/valve cover gasket. This issue is currently under investigation. Read More »
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TSB #T-TT-0614-20
TT: Some 2020 model year models equipped with A25A-FKS or A25A-FXS engine may exhibit a MIL ON with one or more of the following DTCs (P26CB71, P26CA14, and P26CA31) and/or coolant leak from electric water pump body or electrical ... Read More »
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TSB #T-PANT-2024-004-
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. Read More »
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TSB #T-TT-0694-22
TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced. Read More »
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TSB #TTT069922
TT: Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter. Read More »
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TSB #TSB010421
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. Read More »
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TSB #TSB-0033-23
TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes ... Read More »
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TSB #LSB006523
TT: Engine Oil Leak between the Lower Oil Pan and Crank Case Read More »
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TSB #TSB-0033-23
TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes ... Read More »
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TSB #T-SB-0049-21 Rev
TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid and 2021 ? 2022 Sienna Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0087 (Fuel Rail/System Pressure ? Too Low) and/or P107A2A (Fuel Rail ... Read More »
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TSB #23TE01 Dealer Pa
DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »
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TSB #T-SB-0134-16-Rev
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »
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TSB #22TE09
DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »
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TSB #TSB010421
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. Read More »
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TSB #TSB008523A
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). Read More »
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TSB #TSB008523
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). Read More »
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TSB #T-SB-0049-21 Rev
TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid and 2021 ? 2022 Sienna Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0087 (Fuel Rail/System Pressure ? Too Low) and/or P107A2A (Fuel Rail ... Read More »
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TSB #T-SB-0055-22 Rev
TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid, and 2021 ? 2022 model year Venza Hybrid vehicles equipped with the 12.3-in. Read More »
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TSB #T-TT-0694-22
TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced (Fig 1). Read More »
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TSB #T-SB-0104-21
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. Read More »
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TSB #T-SB-0025-21
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. Read More »
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TSB #T-TT-0634-20
TT: Some vehicles may experience an issue related to the DCM, the following information is consolidating the available diagnostic information in one document. Read More »
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TSB #T-SB-0066-20 Rev
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to OFF. ?Limited phone book grammar. Read More »
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TSB #T-TT-0614-20
TT: Some 2020 model year models equipped with A25A-FKS or A25A-FXS engine may exhibit a MIL ON with one or more of the following DTCs (P26CB71, P26CA14, and P26CA31) and/or coolant leak from electric water pump body or electrical ... Read More »
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TSB #T-TT-0611-20
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. Read More »
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TSB #T-SB-0009-19_Rev
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. Read More »
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TSB #T-SB-0008-19_Rev
TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. Read More »
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TSB #T-TT-0442-17_Rev
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »
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TSB #T-SB-0134-16-Rev
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »
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TSB #T-SB-0007-19
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Read More »
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TSB #T-TT-0553-19 Rev
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. Read More »
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TSB #T-SB-0006-19
TSB: Hybrid vehicles are equipped with two types of batteries: ? Hybrid Vehicle (HV) battery ? Auxiliary (12V) battery If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will ... Read More »
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TSB #22TE09
DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »
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TSB #22TE09-1
TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2020 ?2022 MODEL YEAR HIGHLANDER HYBRID AWD Read More »
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TSB #T-SB-0003-22
TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. Read More »
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TSB #T-TT-0665-21
TT: Special Service Campaign 21TC05 applies to the following condition: The fuel gauge needle and the ?distance to empty? estimated in the vehicle display accurately indicate the approximate amount of remaining fuel in the fuel tank. Read More »
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TSB #T-SB-0110-20 Rev
TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. Read More »
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TSB #TSB008523A
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). Read More »
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TSB #TSB002422
TSB: Some 2018 model year Camry and Camry Hybrid, 2019 model year Avalon and Avalon Hybrid, 2020 ? 2021 model year Highlander, Highlander Hybrid, and Corolla, and 2021 model year Sienna Hybrid vehicles may exhibit decreased front ... Read More »
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TSB #TSB005823
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Read More »
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TSB #T-SB-0008-22
TSB: Some 2020 ? 2021 model year Highlander Hybrid vehicles may exhibit one or more of the following conditions: ?The fuel gauge displays less than full when the fuel nozzle automatically clicks off. Read More »
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TSB #Toyota Safety Re
Toyota Safety Recall and Service Campaign - Technician Certification Requirements Read More »
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TSB #TSB001221Rev2
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
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TSB #T-SB-0094-21
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. Read More »
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TSB #T-TT-0613-20
TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for ... Read More »
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TSB #T-TT-0604-20
TT: In the interest of customer satisfaction, the adoption of wrap guard film to the Front and Rear Door, Window Frame Moldings (Black Out Moldings), was implemented on 2020 model year Highlander and Highlander HV. Read More »
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TSB #TSB004822
TSB: Some 2020 ? 2022 model year Highlander (except XSE models) and Highlander Hybrid vehicles may exhibit an abnormal whistle noise from the front when driving over 35 mph. This may be caused by the radiator grille bracket. Read More »
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TSB #T-TT-0620-20
TT: Starting with 8/11/2020 production, 2020 model year Highlander vehicles will not include visor bracket covers. Read More »
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TSB #Toyota PRO19-02
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
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TSB #T-SB-0002-19
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. Read More »
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TSB #Toyota PRO19-02
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
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TSB #T-TT-0528-19
TT: Some Highlander and Sienna clad/chrome wheels might experience bubbling and/or peeling off on the wheel coating (see picture below). Table below shows the wheel part numbers affected by the issue. Read More »
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TSB #TSB010421
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. Read More »
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TSB #T-SB-0008-22
TSB: Some 2020 ? 2021 model year Highlander Hybrid vehicles may exhibit one or more of the following conditions: ?The fuel gauge displays less than full when the fuel nozzle automatically clicks off. Read More »
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TSB #TTT073723
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. Read More »
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TSB #TTT069522
TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center. Read More »
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TSB #T-SB-0110-20 Rev
TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. Read More »
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TSB #T-SB-0104-21
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. Read More »
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TSB #T-SB-0025-21
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. Read More »
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TSB #T-TT-0634-20
TT: Some vehicles may experience an issue related to the DCM, the following information is consolidating the available diagnostic information in one document. Read More »
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TSB #T-SB-0066-20 Rev
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to OFF. ?Limited phone book grammar. Read More »
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TSB #T-TT-0613-20
TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for ... Read More »
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TSB #T-TT-0611-20
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. Read More »
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TSB #Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements Read More »
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TSB #Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements Read More »
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TSB #T-SB-0009-19_Rev
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. Read More »
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TSB #T-SB-0008-19_Rev
TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. Read More »
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TSB #Safety Recall an
Safety Recall and Service Campaign - Technician Certification Requirements Read More »
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TSB #T-SB-0006-19_Rev
TSB: REVISION NOTICE February 11, 2019 Rev1: ? The Introduction and Every Two Months sections have been updated. Any previous printed versions of this bulletin should be discarded. Read More »
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TSB #TSB-0009-19
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. Read More »
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TSB #TSB005522
TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid, and 2021 ? 2022 model year Venza Hybrid vehicles equipped with the 12.3-in. Read More »
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TSB #T-SB-0019-21 Rev
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. Read More »
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TSB #T-SB-0089-21
TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. Read More »
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TSB #T-TT-0578-19 Rev
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
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TSB #T-SB-0019-21 Rev
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. Read More »
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TSB #T-TT-0611-20 Rev
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. Read More »
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TSB #T-TT-0703-22
TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. Read More »
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TSB #T-SB-0055-22 Rev
TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid, and 2021 ? 2022 model year Venza Hybrid vehicles equipped with the 12.3-in. Read More »
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TSB #TSB005522
TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid, and 2021 ? 2022 model year Venza Hybrid vehicles equipped with the 12.3-in. Read More »
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TSB #TSB010622
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. Read More »
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TSB #T-SB-0106-22
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. Read More »
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TSB #T-TT-0442-17_Rev
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »
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TSB #TSB009421Rev1
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. Read More »
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TSB #TSB002019
OBSOLETE NOTICE March 22, 2022: This bulletin is now obsolete. Please see T-SB-0024-22. Read More »
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TSB #Toyota PRO19-02
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
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TSB #T-SB-0095-20 Obs
OBSOLETE NOTICE October 14, 2021: This bulletin is now obsolete. Please see T-SB-0089-21. Read More »
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TSB #Toyota PRO21-UFR
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL Read More »
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TSB #T-TT-0442-17_Rev
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »
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TSB #T-SB-0006-19_Rev
TSB: REVISION NOTICE February 11, 2019 Rev1: ? The Introduction and Every Two Months sections have been updated. Any previous printed versions of this bulletin should be discarded. Read More »
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TSB #T-PG007-01
Replacement vin plates. Read More »
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TSB #T-PG002-91
Product general information. Read More »
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TSB #T-SB-0025-21
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. Read More »
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TSB #T-TT-0620-20
TT: Starting with 8/11/2020 production, 2020 model year Highlander vehicles will not include visor bracket covers. Read More »
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TSB #T-SB-0158-18-Rev
TSB: REVISION NOTICE July 03, 2019 Rev1: ? Applicability has been updated to include 2020 model year Supra vehicles. ? The Hook and Loop Style section has been added. Any previous printed versions of this bulletin should be discarded. Read More »
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TSB #T-SB-0158-18
TSB: 2020 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. Read More »
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TSB #LSB006523
TT: Engine Oil Leak between the Lower Oil Pan and Crank Case Read More »
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TSB #TSB010622
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. Read More »
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TSB #TTT073723
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. Read More »