10.0
really awful- Crashes / Fires:
- 5 / 1
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 19,703 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2007 Toyota Matrix. While stopped at a traffic light, the vehicle engine seized without warning. The vehicle restarted and while driving less than 10 mph, the speedometer read 20 mph. The failure recurred multiple times. The contact mentioned that smoke started emitting from under the hood, as well as, the right passenger seat. The contact heard a loud abnormal noise. The contact stated that the engine sounded like it was going to start on its own and then the windshield wipers activated and the dashboard lights flashed. The firemen arrived and unplugged the battery. A report was filed by the fire department. The vehicle was towed to the contact's residence and then was taken to the dealer for investigation. The vehicle was not repaired. The approximate failure mileage was 85,000.
- Huntington Park, CA, USA
Toyota is recalling several models including mine for a defective passenger side airbag. Apparently metal can burst through the airbag if it is deployed causing injury or death. They sent me a letter stating they are working on getting the parts for repair but don't know when that may be. They suggested that nobody ride in the front passenger seat until it can be fixed by an undetermined date. Not a satisfactory solution in my opinion.
- Hebron, MD, USA
The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V286000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Auston, TX, USA
The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V286000 (air bags) however, the parts needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Chelsea, AL, USA
The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V286000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Dallas, TX, USA
The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V286000 (air bags); however, the part to do the repair was not available. The contact notified the manufacturer and was informed that the vehicle was safe to drive, as long as the front passenger seat was not occupied. The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The contact had not experienced a failure.
- Dallas, TX, USA
The contact owns a 2007 Toyota Matrix. The contact stated that the passenger side air bag cover became sticky and soft. The vehicle was taken to a dealer for diagnostic testing. The results of the diagnostic were unknown. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 30,000.
- St.Petersburg, FL, USA
Was stopped at light and was rear ended by one that rear ended the other car. Air bag did not come out only seat belt pulled tight. Now have message air bag is off. Damage to car is over $3,000.
- Covington, KY, USA
- Albuqerque, NM, USA