10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 53,831 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have been experiencing intermittent problems with the hid headlights on my 2006 Prius for over a year. Each time I took the car in the dealer was not able to duplicate the problem. Now that both headlights are inoperable, the dealer is telling that I need a new headlight assembly. I was told that the assembly and the bulb were sold as a unit. When I investigated this further on my own and went back to the dealer I was informed that the bulbs are sold independently and that they are $312 each, and 1.5 hours of labor to install. I have an extended service package (platinum) that does not cover light bulbs. I am appalled that headlights this expensive can have chronic issues after 1 and 1/2 years of use and Toyota will not take ownership of the fact that there is a manufacturer problem here.
- Saint Petersburg, FL, USA
Hid headlights on 06 Toyota Prius defective, go on and off intermittently, dealership unable to correct problem on reliable basis. Multiple other lights (parking/tail ect.) also going out.
- Casco, WI, USA
- Granbury, TX, USA