10.0
really awful- Crashes / Fires:
- 20 / 1
- Injuries / Deaths:
- 12 / 0
- Average Mileage:
- 103,480 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2007 Toyota Prius. The contact stated while driving approximately 30 mph over a bump in the road and the brake pedal engaged; the vehicle failed to accelerate. After the failure occurred, the ABS warning indicator illuminated....updated 04/25/13 the vehicle was taken to an authorized dealer who was unable to duplicate the failure. The technician stated the vehicle operated as designed. In addition, when the anti skid was activated it would not respond during inclement weather. The manufacturer was not notified of the defect. The approximate failure mileage was 5,000. The consumer stated at foward speed of 0 mph the stability control activated, on a slippery surface that had 1 inch of snow and an incline of approximately 15 degrees. The anti skid light blinked and the vehicle would not move foward up the incline. The same failure occured in the dealer's parking lot. The dealerstated the vehicle was operating as designed.the dealer suggested the consumer switch to snow tires. Updated 06/04/2013
- Easton, PA, USA
The contact owns a 2007 Toyota Prius. The contact stated that while driving 20 mph, he applied the brakes and one of the rear tires seized. The contact removed his foot from the brake pedal and the tire retuned to normal. The vehicle was taken to the dealer for inspection where they advised that there was a failure with the anti- lock brake actuator, which needed to be replaced. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 40,000. The VIN was unavailable. Updated 4/15/13 updated 05/16/2013 the consumer stated the vehicle was invovled in an accident. The brakes did not stop the vehicle, causing it to crash into the back of another. Updated 05/16/2013
- Hollywood, FL, USA
Anti-lock brake system on dry and wet roads have adversely effected braking on my 2007 Prius for as long as I've owned it (since 10/2010). When the anti-lock brake system engages while pressing the brake with your foot the car slightly accelerates (or jumps/lunges) forward for a fraction of a second before the brakes then engage. On 11/02/2012 this issue contributed to a collision. Without this "glitch, " I may have been able to stop my car completely (as I was already only going very slowly). On previous visits to the dealer, I was told that's "just the way the car is built" and that there's nothing that can be done to change it.
- Newton, MA, USA
I was driving in heavy traffic about 20 or 25 mph the cars in front of me stopped, when I applied the brake nothing happened, my car crashed into the rear of the car in front of me. The time was about 2:30pm July 10/2012 the car had just been serviced by a Toyota dealer on June 28th/2012 for the 30,000 mile check up. We live in West los angeles.
- Los Angeles, CA, USA
- San Francisco, CA, USA