10.0

really awful
Crashes / Fires:
44 / 0
Injuries / Deaths:
20 / 0
Average Mileage:
67,230 miles

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« Read the previous 20 complaints

problem #321

Feb 182020

Prius

  • 153,000 miles
I was driving on the highway at about 60 mph when the brake light, ABS light and slide light illuminated on the dash. I took the car to the dealer and they said it was the brake actuator. When I researched this, I found that it is a known problem totoyota and they did a voluntary recall. My question is why would there be a voluntary recall on a part that is vital to the safety of the car and has a known defect? because it was a voluntary recall they could arbitrarily select a cut off (150,000 miles) instead of ensuring the car was safe. This is only for 2010 Prius.

- Greensboro, NC, USA

problem #320

Feb 012020

Prius

  • 153,000 miles
My brakes have failed due to a faulty brake accumulator and brake booster on my 2010 Toyota Prius. I noticed this problem when attempting to come to a stop at a redlight. The brakes felt spongy and unresponsive. I narrowly missed colliding with the car in front of me by swerving onto the shoulder. Toyota previously acknowledged this faulty part but claims that I missed the deadline by 35 days to get it fixed. The repair costs roughly $4,000 which Toyota has refuse do to accept responsibility for. I cannot afford to fix this and believe that it is irresponsible for Toyota to put their profits above the safety of its' customers. I do no this believe that it is ethical to put a deadline on a safety concern of this nature.

- Mary Esther, FL, USA

problem #319

Jul 032016

Prius

  • 93,000 miles
The contact owns a 2010 Toyota Prius. The contact stated that the brake booster assembly on the vehicle was defective and failed to operate as needed. The vehicle was taken to (greentree Toyota 87 federal rd, danbury, ct 06811) to be diagnosed. The mechanic was unable to retrieve a fault code. The vehicle was then taken to (curry Toyota of Connecticut 832 straits turnpike, watertown, ct 06795) for a second diagnosis with the same results. The contact became aware of NHTSA campaign number: 13V235000 (service brakes). The vehicle was not repaired. The contact received a buyback offer from green tree Toyota but declined the offer. The manufacturer was notified of the failure. The failure mileage was 93,000.

- Lexington, KY, USA

problem #318

Jun 282018

Prius

  • 197,356 miles
The contact owns a 2010 Toyota Prius. The contact stated while parked on a small hill, upon starting the vehicle and shifting to drive the vehicle started to roll forward down the hill. The brake was applied but failed to engage as the vehicle collided with a neighbor's fence and trailer. The brake warning was light illuminated during the failure. The contact stated that the passenger sustained bruising to the knee as well as he also sustained bruising to the knee that required no medical attention. A police report was not filed. The vehicle was taken to lakeland Toyota (2925 mall hill dr, lakeland, fl 33810) where the brakes were repaired. The contact stated that the manufacturer was notified of the failure and the vehicle was inspected by a Toyota engineer assistance field inspector. The failure mileage was approximately 197,356.

- Lakeland, FL, USA

problem #317

Jul 012019

Prius

  • miles
I bought this car around mid year of 2019, and when I first used it in the highway coming back from work, there was traffic and I noticed the breaks not responding well. This has happened many times since I bought it, in the streets as well. There's also a orange light saying that it needs maintenance. I have taken the car about 3 times to the person that sold it to me because he has a car shop and it still does the same thing.

- Montclair, CA, USA

problem #316

Oct 092019

Prius

  • 100,000 miles
While driving back from running errands my car's lights on the dashboard started to come on and noises started to start happening. I was lucky I was only a few streets away from my house so I decided to drive back home. The break was really hard to press. The brake felt like it was a rock and hard to press. I drove with my hazards on unsure of what could happen while driving. There was something wrong and the car started to beep and I was worried the car might fail to brake so I started to drive very slowly. The brakes were so hard to press. I took my car to Toyota the next day and they said there was a defect with my brakes. They had the vehicle for a few days and returned to me saying it was fixed. Needless to say this was a very scary situation to be in. I drive a lot. If I had been further away from my home this would have put me in a very dangerous position. I could've been stranded or drove on the freeway in this condition unsure of what was happening. My car could've stopped braking, I could've gotten into a big accident and injured other drivers around me. This is a very serious issue that should be recalled now and save other drivers! in California people drive up to 80 mph on the highway-if we are behind a car and the brakes malfunction you can imagine what will happen to the driver and anyone involved! when I heard Toyota was not recalling this on all Prius's that might be affected it really scared me. This is unsafe.

- Laguna Niguel, CA, USA

problem #315

Dec 212019

Prius

  • 201,000 miles
Hazard lights flashing when driving forward or reverse dependent on the speed of wheel rotation. I am told that my skid control ECU as well as the brake booster and pump are bad and need replacing. I keep reading about this issue, but Toyota says it is not a broad issue. It is not clear what systems have failed or what risk there is in driving.

- Severna Park, MD, USA

problem #314

Dec 142019

Prius

  • 152,820 miles
The night before, everything was working fine. The next day, I start my car up at 4pm-5pm, first time I started my car and I have new lights on my dashboard. The ebrake light, ABS light, brake system light, and traction light. I release my ebrake and the ebrake light is still on. Concered I checked the break fluid and the 12V battery and those were fine. Drove the car around the block to see if there was an issue or if the lights were just on. The brakes were almost completely out the vehicle would only stop when I put my foot to the floor. I end up taking the vehicle to my local Toyota dealership were after four hours of looking around, informed me that it was the brake actuator and the booster pump. Which also came with a bill of $3000 to fix it.

- Louisville, KY, USA

problem #313

Oct 302019

Prius

  • miles
Vehicle actuator brake pump assembly making squeaking barking noises when the brake is pressed down and held down the brake pumps back at me. I took to Toyota they charged me for running codes and two brake bleeds. Agknowledged that it's the break actuator pump assembly that is a extended warrenty but will not fix and charged me because the warning light system is not coming on. This should be a recall not an extended warrenty. My brakes bark and push back every time I brake. This doesn't seem safe to drive on the freeway and not good if an accident incurs because I had to wait until my brakes didn't work. Please make a recall and not just an extended warrenty.

- Vancouver, WA, USA

problem #312

Oct 302019

Prius

  • 77,944 miles
My 2010 Toyota Prius slides while breaking when I drive over a bump or a whole the car slides while in motion on city streets or highways. These occurrences happen while driving straight or turning. This occurs all the time when the roads are dry and it is worst when it is wet outside, ice, rain sleet or snow.

- Michigan City, IN, USA

problem #311

Oct 272019

Prius

  • 182,000 miles
Brake/ABS and stability system failure. Possible actuator or accumulator. Touota knows there is a fault and hides behind a software update. System fails and causes unreliable braking with increased force to apply the brakes. Brakes apply so hard at times the rear passengers heads hit the rear seat.

- Hephzibah, GA, USA

problem #310

Oct 202019

Prius

  • 110,000 miles
I was making a left turn, creeping into a parking space, in a residential area. When I pressed the brake pedal to stop the car, the car accelerated instead. I then slammed on the brakes and the car accelerated again, causing me to go over the curb, over the sidewalk and knock down a fence and shed. I turned the vehicle off, some kind bystanders took the debris off the car so that I could get out. I then called police and the property owner, as well as my insurance company. I am honestly scared to drive the car again, as I do not want this unintended acceleration to happen again. I will be notifying Toyota, and the repair shop working on my car has already been informed.

- Silver Spring, MD, USA

problem #309

Aug 012019

Prius

  • 120,000 miles
Brake failure and car went up curb, knocked down stair rail, hit tree and turned over on side

- Cockeysville, MD, USA

problem #308

Mar 302019

Prius

  • 137,000 miles
Brakes went completely out and emergency noise was beeping loudly in car. Talk to mechanic and he said brake actuator is bad and there was a recall but Toyota won't acknowledge and repair

- Houston, TX, USA

problem #307

Jun 142019

Prius

  • 200,000 miles
Even though the break pads are new, the breaks are not working at all when vehicle is in motion. They do not feel tight. The vehicle looses stability in curves at a low speed ( slips) and keeps moving even when breaks are pushed to the end. All the break lights are on. There are several recalls regarding the breaks of this vehicle year 2010 and none applies to the vehicle VIN number. It it not reliable at all in the highway. In order to brake the speed must be very slow and the distance must be way more than normal

- Parkville, MO, USA

problem #306

Jun 142019

Prius

  • 200,000 miles
Even though the breaks seem fine, the electric break system does work at all. All lights are on and the breaks pedals feels loose. When I push the breaks the vehicle keeps going. The ABS warning light is on as well as all the other lights regarding to breaks and stability mechanisms.

- Parkville, MO, USA

problem #305

Jun 152019

Prius

  • 93,000 miles
The contact owns a 2010 Toyota Prius. The contact stated that while driving at approximately 5 mph, the brake pedal was depressed but failed to operate. The vehicle crashed into the rear of another vehicle. A police report was filed. There were no injuries sustained. The vehicle was driven from the crash site to the residence. Sunnyside Toyota located at 27000 lorain rd, North olmsted, oh 44070, (440) 777-9911, was contacted and an appointment was scheduled to have the vehicle diagnosed which was still pending. The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 93,000.

- Oberlin, OH, USA

problem #304

Jun 182019

Prius

  • 117,000 miles
All brake, ABS, and traction control lights came on. Checked ABS code and received C1391. Mechanic can here the actuator continuously running and believe the pump/actuator is bad. I have seen this recalled on 2010 made between March 2009, and October 2009. My manufacture date is Sept 2010. Vehicle was in motion when the lights came on. The car became hard to stop and regenerative braking is no longer working.

- Apex, NC, USA

problem #303

Jun 062019

Prius

  • 120,000 miles
Loud screeching noise and vibration at brake pedal. ABS brake and traction lights all lit up along with beeping. Has happened sporadically over last 2 years. Have owens car 5 yes. Approx 120,000 miles. When the brake noise and all lights appear on dash very low braking ability. Happens when driving or staring car. On 6/6 lights and braking failed and do not turn off. Took to service at Toyota dealer & tech says $3000 plus for repairs. Possible leak in ABS pump??

- Fort Scott, KS, USA

problem #302

Oct 242017

Prius

  • 305,000 miles
Without warning, total failure of power assist to brakes. Numerous dash warning lights and loud buzzer sounds. Requires extreme brake pedal force to stop the car. Extremely unnerving and dangerous situation.

- San Pablo, CA, USA

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