10.0

really awful
Crashes / Fires:
4 / 4
Injuries / Deaths:
2 / 0
Average Mileage:
52,677 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2010 Toyota Prius:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #65

Oct 272018

Prius

  • 73,500 miles
Tire blew out on the freeway without warning. It was a general altimax RT43 size 195/65 15.with about 9300 miles on it. Tire has several blown out section in the sidewall.

- New Brighton, MN, USA

problem #64

Oct 012018

Prius

  • 168,000 miles
Brakes slip and lose grip while braking and traveling over moderate bumps or potholes, also happens while braking hard.

- Santa Monica, CA, USA

problem #63

Aug 132018

Prius

  • 100,000 miles
Vehicle has lost power on the freeway multiple times forcing me to pull over. In one instance I was almost rear ended by a semi. The vehicle will show a temperature warning and will then shut down and read, "check hybrid system". the Toyota dealership claims it needs a new engine. This is a well known issue and will go in front of a judge in January. I have contacted Toyota about this and they tell me it is out of warranty and not eligible for the warranty enhancement. This should have been an unlimited mileage recall but Toyota refuses to do anything about it. This happened again this morning to my wife who was on a freeway where the speed limit is 70mph. This is an extremely dangerous error and I would hate to see someone die because their car stops on the freeway. This vehicle has also had severay P0401 codes, there is an warranty enhancement for this as well but limited to 150K miles. I was told by the Toyota dealership it was also a culprit for a blown head gasket.

- Springfield, OH, USA

problem #62

Jun 122018

Prius

  • 120,000 miles
While driving our 2010 Toyota Prius II on the interstate we began noticing a burning smell. Then, the ABS light illuminated on the dashboard. We pulled onto an off ramp and as we slowed the vehicle down smoke began coming from under the hood. We drove very slowly down the road and the smoke became more prevalent. We turned on a side street and my husband put the vehicle in park, got out, walked to the front, and noticed that the passenger front head lamp was melted and there was a flame. We quickly got our family out of the car (2 kids in carseats in the back). We moved away from the vehicle and the flames become larger and larger. We called 911 and the hood was engulfed in flames by the time the firefighters arrived. They were able to put the fire out quickly, so it did not spread into the front cabin or rear of the vehicle. We had not had any recent work done and the vehicle was fully operational until the time of the fire. We had not been experiencing any problems prior to this incident.

- Long Grove, IA, USA

problem #61

Feb 132018

Prius 4-cyl

  • 110,000 miles
When I press brake on the bumped road, the car function weird and seems like it has sudden "shock" so it is kind of losing control for the car even I didn't press brake that hard, it happens several times already during the course of 7 years that I owned this car, even when car is new. I was so scared and nervous, I don't know where to report this problem and did mentioned to dealer before. The problem is random and unpredictable and I don't know when it will happen. But I guess I am kind of cautious on when I press pedal when I drive. This is mostly happen in local drive, not highway. In driving when driving forward, maybe there is something on the road, but it should not be doing this as it is very scary and it's like a sudden "jerky". my name is [xxx] it happened at least 10 times during the past 7 years to me. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Jose, CA, USA

problem #60

Mar 042018

Prius

  • 100,000 miles
My emergency brake has failed. I park on a hil and my car almost went down without me in it, I was getting something out of the back seat when the eb failed, luckily the drivers door was open and I was able to jump in and brake with the normal brakes. Also while braking and going over a bump my brakes fail for a second.

- Bountiful, UT, USA

problem #59

Jan 282017

Prius

  • 57,286 miles
Without warning, while traveling downhill at about 45 mph and braking, the car lost power and was very difficult to control. Several dash warning lights came on. I was able to drive a short distance, at 10-15 mph, to the dealer for repairs. A transistor in the inverter had over-heated and failed. The event occurred on 28 Jan 2017. Toyota knew of this potential failure and recalled the car for a software fix (eoe recall ssc#eoe agg09A ), installed in the car on 29 April 2014, by dch Toyota ( 2955 pacific coast highway, torrance, ca) also the dealer who repaired the failure. I only recently learned the recall and the failure were related and I believe the failure could repeat with potentially catastrophic results.

- Rancho Palos Verdes, CA, USA

problem #58

Feb 012018

Prius

  • 1,000,000 miles
My car is a 2010 Toyota Prius with nearly 100K miles. I was traveling on the highway at approx 65 mph when another vehicle was trying to merge onto the highway. I usually maintain my speed but in this situation of traffic I slowed slightly and flashed my headlights for the driver to go ahead of me. The driver seemed to be unsure of merging safety and pulled over to the shoulder of the road. In that process I braked to slow and then accelerated in an effort to maintain speed with ongoing traffic. Then oddly the acceleration went from under foot as if a 'ghost' was pressing the accelerator pedal. At first I thought perhaps the floor mat was improperly pressing it. I pressed the brake a bit a few times and looked to the hazards to alert other vehicles but never pressed them instead intuitively trying to regain control of the car. The process of pressing the brakes and accelerator gently seemed to reset things. Hard to say as most of my attention was focused on trying things to stop the accelerator. I just got lucky I think. I was able to regain control of the car within a short time that felt like a long time in retrospect. Perhaps a moment or two that felt like longer. I did not see indicating lights on my dashboard and they may have lit up- I was doing my best to notice cars around me and maintain control of the vehicle. My car has been 'fine' since but I have not gone back on the freeway. I have not returned to the Toyota dealership but thought about going today. I'll wait to hear back in case there are specific instructions I should follow for that to help. I looked once stopped and the floor mat is nowhere near anything that could catch a petal. Weather clear on the evening of Feb 1 approx 6 pm medford Oregon on northbound I-5

- Ashland, OR, USA

problem #57

Dec 182017

Prius

  • 99,000 miles
We were driving on the highway at about 70 miles per hour when the reading lights and dashboard flashed on and then off in a matter of about 5 seconds. The dash showed a triangle indicator light with an exclamation point. The dash also seemed to reset and showed the display as is the car had just been turned on. This incident happened twice within a 4 hour period. Once on the highway and once on a back road going about 40 mph. The car did not stop either time, but it is still concerning.

- Athens, OH, USA

problem #56

Feb 152015

Prius

  • 100,000 miles
Car is using over a quart of oil every 1000 miles and I am being told by dealership that this is normal for these cars

- Baneberry, TN, USA

problem #55

May 252016

Prius

  • 148,000 miles
This car fire burned

- Alexandria, VA, USA

problem #54

Feb 012016

Prius

  • miles
Excessive oil consumption starting at 100,000 which worsened. I now have to put a quart of oil every 750-1000 miles in my 2010 Prius. No one at Toyota will admit this is a problem, albeit there are an extreme amount of these complaints online through different blogs and web sites. Really, we Toyota owners bought this car to decrease our carbon footprint...ironic, right?

- Chester Springs, PA, USA

problem #53

Nov 262016

Prius 4-cyl

  • 60,000 miles
In the past year I have had 2 occurrences of unintended acceleration. The first in February of 2016. I was exiting a parking ramp up hill and stepping on the accelerator. I was driving straight then turning to the left (90 degree turn). When I took my foot off the accelerator, the car continued to accelerate and I was unable to get it slowed/stopped for about a block even though I was applying heavy brake pressure. The car was revving against the brake pressure. No damage or injuries occurred. I took the car to the dealership where I purchased it (purchase date 8/3/13). They checked the car over and found no apparent cause for the acceleration. I took the car home, and it drove normally until 11/26/16. On that date I was driving very slowly in a flat parking lot, and the car began accelerating without my pushing the gas pedal. I was driving straight and then turning to the right (90 degree. I got the car stopped in a few feet by pressing extremely hard on the brake. My car did not hit anything. Technicians from the dealership have not been able to find a cause and I have not been able to get past Toyota's customer service department to escalate the issue for more detailed diagnostics. I have attached the timeline of trying to get the car diagnosed and the issue escalated as well as why I don't think user error is a factor.

- Minneapolis, MN, USA

problem #52

Mar 012012

Prius

  • miles
2010 Prius excessive oil consumption. Using 5 quarts between oil changes is not normal!

- Jefferson City, MO, USA

problem #51

Oct 032016

Prius

  • miles
Tire light keeps coming on. Third time. There is no problem with my tires. Started this summer and continues today. I am taking my vehicle into a Toyota dealer for the second time for this problem.

- Harrisburg, PA, USA

problem #50

Feb 192016

Prius

  • 99,700 miles
On Feb 19, 2016 I was driving my 2010 Prius. The sunroof exploded, without being hit by anything. It exploded upward. I called Toyota, but they said it was not their fault. I had to replace the glass. I have photographs.

- Calverton, NY, USA

problem #49

Oct 032016

Prius

  • 99,500 miles
While driving in boston, I attempted to beep the horn to warn a car that was cutting in front of me, but the horn did not work. Toyota diagnosed this as a bad clock spring in the steering wheel. The inability to use the horn is a safety issue. An online search seems to reveal that this is a common problem with multiple Toyota models.

- Harrisville, NH, USA

problem #48

Jul 292016

Prius

  • 83,000 miles
In July, I was braking to a stop on a Suburban street but my brakes wouldn't allow me to come to a complete stop in time. It was raining. I finally came to a stop in the middle of the intersection, where I was hit on the drivers side by an oncoming car. Additionally, my side airbag (curtain) didn't deploy. I was traveling less than 15 mph at the time.

- South Orange, NJ, USA

problem #47

Jul 312016

Prius

  • 80,000 miles
Intermittent failure of for door locking/unlocking mechanism. Apparently a fairly common occurrence in this make and model. Safety risk : inability to exit the vehicle in an emergency e.g. accident, fire, if the locks fail unexpectedly.

- Scottsdale, AZ, USA

problem #46

Sep 152016

Prius

  • miles
Driver's side window shattered without being hit by anything. The shock of this happening, almost caused an accident while driving.

- Paradise, CA, USA

Read the next 20 complaints »