10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 61,356 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Toyota Prius. While driving various speeds, both the front driver and passenger side low beam headlights failed to illuminate without warning. The contact stated that the failure occurred twice in the past. The vehicle was scheduled to be taken to the dealer and had not been diagnosed. The manufacturer advised the contact to have the vehicle diagnosed and stated that he would be responsible for any repairs under case number: 170517007. The failure mileage was 107,000.
- Beckley, WV, USA
My headlights have burned out so many times I've lost count. Spent close to $600 on bulbs. Why is Toyota not being held responsible for this issue? this has happened while just starting the car from parked position to driving down the highway.
- Reading, PA, USA
The low beams have been intermittent and then go out all together. This has happened twice in the past four months each time bulbs last about two months before they blow. It has happened while driving as well as after going somewhere and then getting back in car and trying to return home no lights.
- Ellijay, GA, USA
The headlights turn off intermittently. Sometimes they do not illuminate when the car is first started, other times they go off after having been illuminated.
- Minneapolis, MN, USA
Since 2014 I have had to replace the drivers side bright and dim headlights about every 4-6 months and on the passenger side about every 8 - 10 months. Is there a recall with a problem with the headlights? I got a warning ticket this morning and drive to work in the dark and home in the dark. My round trip is 140/miles daily. The vehicle has been in motion each time they have gone out. I had the casing checked to make sure it wasn't a problem with vibration and that was fine. I no longer go to the Toyota dealerships because they are so expensive, but have a small shop change. I am picking up headlights from helena Ford/Toyota on my way home so they can pop them in when I get to three forks, mt.
- Three Forks, MT, USA
My Toyota Prius 2012 headlights are repeatedly burning out. Last bulbs lasted 3 days. I've blown over $200 on different bulbs. I drive for a living. This is murdering my business.
- Oakdale, PA, USA
I have to replace both low beam head lamps approximately every three weeks. I have bought and replaced 5 sets since owning the car in June 2015. I currently have 40,000 miles on the car.
- Puyallup, WA, USA
Low beam headlights keep going out. Passenger side has been replaced many times. Moisture is visible in light assembly.
- Lyons, GA, USA
Vehicle passenger side hid headlight went out. Vehicle is less than 2 years old with 40,000 miles.
- Bernville, PA, USA
When the headlights are on, the speedometer does not display when the dashboard lights are dimmed. All other displays dim, but the speed of the car is no longer displayed.
- San Jose, CA, USA
My 2012 Prius was hit in back on passenger side at approximately 80-85 miles/hour while my speed was 62 M/H. with impact from hit in the back, my car went flying head on into the median wall (those temporary cement walls used during reconstruction). Two things happened were: 1. after the first impact my Prius had total power loss, not even emergency flasher light would turn on; 2. non of airbags deployed. I am wondering if all this is normal for this car or there is some sort of malfunction or manufacturing defect?
- Stockton, CA, USA
I have noticed ghosting of images most obvious while night driving. Particularly noticeable in led lights. It looks like a duplicate image of the lights created. It can be very glaring and hard to judge distance of other vehicles.
- Nottingham, MD, USA
There is a tripling of light sources through the front windshield from things such as oncoming vehicles headlights, vehicle taillights, emergency vehicle lights, street lights, intersection stop/yield lights and any other strong light source. The issue is apparent at all times however the issue is significantly acute in the evening hours as there are more light sources during the dark.
- Carmel, NY, USA
When driving at night I have an issue where the light source from headlights have a rainbow affect. Also tail lights are seen three times for every one light. Ie. center brake light is illuminated on vehicle in front of me, there is a replicated light above and below the actual light. This is also an issue with traffic lights as there are 3 distinct lights for every one light. This may also be referred to ghosting.
- Tampa, FL, USA
While driving at night, all lights, especially red in color, which are viewed from front windshield, appear as three distinct images. The source light, then a distinct shadowed light above and below the source. This safety issue is extremely compounded when driving at night in high traffic situations where there are hundrends of tailights in front of me. All those lights are essentially trippled causing confusion and distraction. Toyota refuses to aknowlege the issue. Through research, I have found that this is a common issue with many frustrated owners just living with it because Toyota wont fix it. It is a huge safety issue. Please help make Toyota rectify this huge safety issue before it causes preventable accidents!!
- Citrus Heights, CA, USA
- West Orange, NJ, USA