10.0
really awful- Crashes / Fires:
- 4 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 15,922 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was pulling out of a parking space where my front was up against a building with a car on either side of me. I reversed for about 25' where a telephone pole mandated that I make a K-turn to get out. As I switched from reverse to forward, I saw a spark as the car jet-propelled forward. I tried to break multiple times, but the car accelerated the 25' into the wall. All airbags deployed, and fluid gushed out of the front end. The car was declared a total loss. I was told by Toyota and my insurance company that I must have accidentally accelerated instead of repeatedly breaking. I am grateful that I hit a wall instead of people. Someone could easily have died had I had switched from reverse gear to forward in less confined location. The entire accident lasted 2 seconds, with no opportunity to pull the emergency break or go into neutral. Ps: I am a happily married doctor with beautiful children and grandchildren, and not at all suicidal. This three month old 2015 Prius 3 failed before the first oil change. I am not satisfied with the results.
- Frederick, MD, USA
A brand new:2015 only driven for two days, went out of control after completing right turn. Driver stopped at red light. Turned right while accelerating with full control of vehicle. Completed right turn while accelerating to attain highway speed in 45 mph zone. Upon completion of turn driver turned steering wheel less than 2 inches to drivers right to continue bearing on strait course down highway. Immediately thereafter steering wheel shuddered, and steering wheel rotated hard to the right for what seemed like a 110 plus degree rotation. The Prius out of control veered sharply to the right and smashed into curb. Driver injured back, hand, and foot....updated 03-11-15
- Los Angeles, CA, USA


- Sarasota, FL, USA