TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS:? Careful inspection for paint chips/scratches and body dents/dings.? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness.? Proper function of mechanical systems. A new PDS Check Sheet has been developed for the 2018 model year Prius Prime. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.