Technical Service Bulletins (TSBs) for the 2020 Prius Prime are official communications between Toyota & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #T-TT-0578-19 Rev

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182983

      TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »

    • TSB #T-SB-0039-19_Rev

      Date Announced:
      FEB 10, 2020
      NHTSA ID:
      #10172837

      Some 2019 model year RAV4, RAV4 Hybrid and some 2019 ? 2020 model year Sienna vehicles equipped Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota Apps fail ... Read More »

    • TSB #T-TT-0578-19

      Date Announced:
      OCT 21, 2019
      NHTSA ID:
      #10168537

      TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »

    BRAKES (PWS)

    • TSB #T-TT-0636-20 Rev

      Date Announced:
      MAR 12, 2021
      NHTSA ID:
      #10190453

      TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »

    • TSB #T-TT-0636-20

      Date Announced:
      DEC 14, 2020
      NHTSA ID:
      #10187241

      TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »

    • TSB #T-SB-0009-19_Rev

      Date Announced:
      MAR 10, 2020
      NHTSA ID:
      #10173805

      TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #TTT063620

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10214323

      TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions Read More »

    • TSB #T-TT-0636-20

      Date Announced:
      DEC 14, 2020
      NHTSA ID:
      #10186195

      TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »

    PARKING BRAKE

    • TSB #TSB004522Rev1

      Date Announced:
      JUN 03, 2022
      NHTSA ID:
      #10224102

      TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the ... Read More »

    • TSB #T-SB-0039-19_Rev

      Date Announced:
      FEB 10, 2020
      NHTSA ID:
      #10172837

      Some 2019 model year RAV4, RAV4 Hybrid and some 2019 ? 2020 model year Sienna vehicles equipped Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota Apps fail ... Read More »

    ENGINE (PWS)

    • TSB #T-SB-0134-16-Rev

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164330

      TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #T-PANT-2024-004-

      Date Announced:
      MAR 04, 2024
      NHTSA ID:
      #10253223

      This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

    • TSB #T-PANT-2024-004-

      Date Announced:
      MAR 04, 2024
      NHTSA ID:
      #10253223

      This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

    POWER TRAIN

    • TSB #T-SB-0134-16-Rev

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164330

      TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »

    ELECTRICAL SYSTEM

    • TSB #T-PANT-2024-001-

      Date Announced:
      FEB 01, 2024
      NHTSA ID:
      #10251744

      PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the Toyota Complete Maintenance Care (TCMC) Program, effective February 1, 2024. Read More »

    • TSB #TSB008523A

      Date Announced:
      NOV 17, 2023
      NHTSA ID:
      #10247820

      TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). Read More »

    • TSB #TSB008523

      Date Announced:
      NOV 01, 2023
      NHTSA ID:
      #10247796

      TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). Read More »

    • TSB #T-SB-0057-18

      Date Announced:
      MAY 30, 2023
      NHTSA ID:
      #10238157

      TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »

    • TSB #T-TT-0701-22

      Date Announced:
      JUL 28, 2022
      NHTSA ID:
      #10217807

      TT: Mil On. DTC P0AFB11 (Hybrid/EV Battery Current Sensor "A" Circuit Short to Ground), P0ABF15 (Hybrid/EV Battery Current Sensor "A" Circuit Short to Auxiliary Battery or Open), P0ABF28 (Hybrid/EV Battery Current Sensor "A" Signal Bias ... Read More »

    • TSB #TSB004522Rev1

      Date Announced:
      JUN 03, 2022
      NHTSA ID:
      #10220177

      TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the ... Read More »

    • TSB #TSB004522Rev1

      Date Announced:
      JUN 03, 2022
      NHTSA ID:
      #10224102

      TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the ... Read More »

    • TSB #T-SB-0045-22

      Date Announced:
      APR 29, 2022
      NHTSA ID:
      #10211830

      Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the ... Read More »

    • TSB #T-TT-0578-19 Rev

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182983

      TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »

    • TSB #T-SB-0062-20

      Date Announced:
      JUN 18, 2020
      NHTSA ID:
      #10177773

      TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Read More »

    • TSB #T-TT-0611-20

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10176504

      TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. Read More »

    • TSB #T-TT-0516-18_Rev

      Date Announced:
      MAY 13, 2020
      NHTSA ID:
      #10176493

      TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) ... Read More »

    • TSB #T-SB-0039-19 Obs

      Date Announced:
      MAY 11, 2020
      NHTSA ID:
      #10176352

      TSB: OBSOLETE NOTICE May 11, 2020: This bulletin is now obsolete. Please see T-SB-0047-20. Read More »

    • TSB #T-SB-0009-19_Rev

      Date Announced:
      MAR 10, 2020
      NHTSA ID:
      #10173805

      TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. Read More »

    • TSB #T-SB-0008-19_Rev

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173740

      TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. Read More »

    • TSB #T-SB-0236-17_Rev

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10172857

      TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Read More »

    • TSB #T-SB-0060-19_Rev

      Date Announced:
      FEB 14, 2020
      NHTSA ID:
      #10172847

      TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint ... Read More »

    • TSB #T-SB-0039-19_Rev

      Date Announced:
      FEB 10, 2020
      NHTSA ID:
      #10172837

      Some 2019 model year RAV4, RAV4 Hybrid and some 2019 ? 2020 model year Sienna vehicles equipped Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota Apps fail ... Read More »

    • TSB #T-SB-0006-19_Rev

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10171448

      TSB: REVISION NOTICE January 15, 2020 Rev2: ? The entire bulletin has been updated. February 11, 2019 Rev1: ? The Introduction and Every Two Months sections have been updated. Read More »

    • TSB #T-TT-0442-17_Rev

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10169334

      TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »

    • TSB #T-TT-0576-19

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10166039

      TT: Some Prius Prime customers may experience a MIL ON condition. Vehicles might be put into a failsafe mode and usage of battery will be discontinued. Technicians find DTC code P0ABF28 stored in the ECU. Read More »

    • TSB #T-TT-0573-19

      Date Announced:
      SEP 16, 2019
      NHTSA ID:
      #10166023

      TT: Some customers may experience a call failure when attempting to call a conference call number that has been saved in their phonebook (ex: ?8005550122,,,1.,2;;;2#?). Read More »

    • TSB #T-TT-0553-19

      Date Announced:
      JUL 16, 2019
      NHTSA ID:
      #10164352

      TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. Read More »

    • TSB #T-SB-0134-16-Rev

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164330

      TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #T-TT-0687-22

      Date Announced:
      MAR 08, 2022
      NHTSA ID:
      #10210373

      TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis Read More »

    • TSB #T-TT-0553-19 Rev

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178787

      TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. Read More »

    ELECTRICAL SYSTEM:WIRING

    • TSB #T-SB-0003-22

      Date Announced:
      JAN 28, 2022
      NHTSA ID:
      #10207963

      TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #TSB003120Rev2

      Date Announced:
      APR 11, 2022
      NHTSA ID:
      #10214352

      TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT

    • TSB #TSB008523A

      Date Announced:
      NOV 17, 2023
      NHTSA ID:
      #10247820

      TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). Read More »

    VISIBILITY

    • TSB #T-TT-0537-19_Rev

      Date Announced:
      APR 09, 2020
      NHTSA ID:
      #10174896

      TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

    • TSB #TSB005823

      Date Announced:
      AUG 21, 2023
      NHTSA ID:
      #10244115

      TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Read More »

    AIR BAGS

    • TSB #TSB003220

      Date Announced:
      AUG 17, 2023
      NHTSA ID:
      #10244113

      TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the ... Read More »

    • TSB #TSB004522Rev1

      Date Announced:
      JUN 03, 2022
      NHTSA ID:
      #10224102

      TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the ... Read More »

    • TSB #Toyota Safety Re

      Date Announced:
      MAR 17, 2021
      NHTSA ID:
      #10190460

      Toyota Safety Recall and Service Campaign - Technician Certification Requirements Read More »

    SEAT BELTS

    • TSB #T-TT-0470-17_Rev

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10170727

      TT: All grades of 2018-2020 model year Mirai, Sienna, CH-R, and 2020 model year Land Cruiser, Prius, and Prius Prime vehicles are not compatible with Toyota Remote Connect app features. Read More »

    STRUCTURE

    • TSB #TSB001221Rev2

      Date Announced:
      JUN 14, 2022
      NHTSA ID:
      #10220183

      TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »

    • TSB #TSB001221Rev2

      Date Announced:
      JUN 14, 2022
      NHTSA ID:
      #10224108

      TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »

    • TSB #T-SB-0149-19 Rev

      Date Announced:
      FEB 10, 2021
      NHTSA ID:
      #10188919

      TSB: Some 2017 ? 2021 model year Prius Prime vehicles may exhibit corrosion on the back door sub-assembly steel reinforcement panel visible below the opener switch and rear camera. Read More »

    • TSB #T-TT-0613-20

      Date Announced:
      MAY 28, 2020
      NHTSA ID:
      #10176704

      TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for ... Read More »

    • TSB #T-SB-0060-19_Rev

      Date Announced:
      FEB 14, 2020
      NHTSA ID:
      #10172847

      TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint ... Read More »

    STRUCTURE:BODY

    • TSB #T-SB-0073-19 Obs

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10178528

      OBSOLETE NOTICE July 31, 2020: This bulletin is no longer applicable and is now obsolete. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #TSB014919Rev2

      Date Announced:
      MAY 09, 2022
      NHTSA ID:
      #10220150

      TSB: Some 2017 ? 2022 model year Prius Prime vehicles may exhibit corrosion on the back door steel reinforcement panel sub-assembly area visible below the opener switch and rear camera. Read More »

    VEHICLE SPEED CONTROL

    • TSB #TSB003220

      Date Announced:
      AUG 17, 2023
      NHTSA ID:
      #10244113

      TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the ... Read More »

    • TSB #T-SB-0045-22

      Date Announced:
      APR 29, 2022
      NHTSA ID:
      #10211830

      Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the ... Read More »

    TIRES

    • TSB #Toyota PRO19-02

      Date Announced:
      JAN 12, 2022
      NHTSA ID:
      #10207946

      POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »

    WHEELS

    • TSB #Toyota PRO19-02

      Date Announced:
      JAN 12, 2022
      NHTSA ID:
      #10207946

      POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »

    • TSB #T-SB-0039-19_Rev

      Date Announced:
      FEB 10, 2020
      NHTSA ID:
      #10172837

      Some 2019 model year RAV4, RAV4 Hybrid and some 2019 ? 2020 model year Sienna vehicles equipped Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota Apps fail ... Read More »

    SEATS

    • TSB #T-SB-0012-21 Rev

      Date Announced:
      FEB 01, 2022
      NHTSA ID:
      #10208995

      TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »

    • TSB #T-SB-0012-21

      Date Announced:
      MAR 05, 2021
      NHTSA ID:
      #10190448

      TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »

    LANE DEPARTURE

    • TSB #T-TT-0537-19_Rev

      Date Announced:
      APR 09, 2020
      NHTSA ID:
      #10174896

      TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. Read More »

    BACK OVER PREVENTION

    • TSB #TTT063620

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10214323

      TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions Read More »

    • TSB #T-TT-0636-20 Rev

      Date Announced:
      MAR 12, 2021
      NHTSA ID:
      #10190453

      TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »

    • TSB #T-TT-0636-20

      Date Announced:
      DEC 14, 2020
      NHTSA ID:
      #10187241

      TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »

    • TSB #T-SB-0047-20 Rev

      Date Announced:
      OCT 21, 2020
      NHTSA ID:
      #10183279

      TSB: Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps ... Read More »

    • TSB #T-SB-0047-20

      Date Announced:
      MAY 11, 2020
      NHTSA ID:
      #10176350

      TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0039-19. The aforementioned bulletin is obsolete, and any printed versions should be discarded. Read More »

    • TSB #T-SB-0039-19_Rev

      Date Announced:
      FEB 10, 2020
      NHTSA ID:
      #10172837

      Some 2019 model year RAV4, RAV4 Hybrid and some 2019 ? 2020 model year Sienna vehicles equipped Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota Apps fail ... Read More »

    • TSB #T-TT-0470-17_Rev

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10170727

      TT: All grades of 2018-2020 model year Mirai, Sienna, CH-R, and 2020 model year Land Cruiser, Prius, and Prius Prime vehicles are not compatible with Toyota Remote Connect app features. Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #TTT073723

      Date Announced:
      AUG 17, 2023
      NHTSA ID:
      #10244111

      TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. Read More »

    • TSB #TTT069522

      Date Announced:
      MAY 13, 2022
      NHTSA ID:
      #10220154

      TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center. Read More »

    EQUIPMENT

    • TSB #TSB003220

      Date Announced:
      AUG 17, 2023
      NHTSA ID:
      #10244113

      TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the ... Read More »

    • TSB #T-SB-0057-18

      Date Announced:
      MAY 30, 2023
      NHTSA ID:
      #10238157

      TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »

    • TSB #T-SB-0045-22

      Date Announced:
      APR 29, 2022
      NHTSA ID:
      #10211830

      Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the ... Read More »

    • TSB #TSB003120Rev2

      Date Announced:
      APR 11, 2022
      NHTSA ID:
      #10214352

      TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Read More »

    • TSB #T-SB-0032-20 Rev

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188913

      TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the ... Read More »

    • TSB #T-TT-0631-20

      Date Announced:
      OCT 27, 2020
      NHTSA ID:
      #10183290

      TT: NOTE: This document only applies to certain audio packages for the following vehicles. 2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become ... Read More »

    • TSB #T-TT-0578-19 Rev

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182983

      TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »

    • TSB #T-SB-0158-18 Rev

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10182982

      2020 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. Read More »

    • TSB #T-TT-0613-20

      Date Announced:
      MAY 28, 2020
      NHTSA ID:
      #10176704

      TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for ... Read More »

    • TSB #T-TT-0611-20

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10176504

      TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. Read More »

    • TSB #T-TT-0516-18_Rev

      Date Announced:
      MAY 13, 2020
      NHTSA ID:
      #10176493

      TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) ... Read More »

    • TSB #T-TT-0606-20

      Date Announced:
      APR 23, 2020
      NHTSA ID:
      #10174921

      TT: Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Read More »

    • TSB #T-SB-0032-20

      Date Announced:
      APR 06, 2020
      NHTSA ID:
      #10174890

      TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. Read More »

    • TSB #Toyota Safety Re

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173966

      Safety Recall and Service Campaign - Technician Certification Requirements Read More »

    • TSB #T-SB-0009-19_Rev

      Date Announced:
      MAR 10, 2020
      NHTSA ID:
      #10173805

      TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. Read More »

    • TSB #T-SB-0008-19_Rev

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173740

      TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. Read More »

    • TSB #Safety Recall an

      Date Announced:
      FEB 18, 2020
      NHTSA ID:
      #10172852

      Safety Recall and Service Campaign - Technician Certification Requirements Read More »

    • TSB #T-SB-0008-19_Rev

      Date Announced:
      FEB 07, 2020
      NHTSA ID:
      #10172836

      An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. Read More »

    • TSB #T-SB-0008-20

      Date Announced:
      JAN 27, 2020
      NHTSA ID:
      #10171405

      TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Read More »

    • TSB #T-SB-0007-19_Rev

      Date Announced:
      JAN 24, 2020
      NHTSA ID:
      #10171404

      TSB: REVISION NOTICE January 24, 2020 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. Read More »

    • TSB #T-TT-0520-19_Rev

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10171457

      TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. Read More »

    • TSB #T-SB-0009-19_Rev

      Date Announced:
      JAN 22, 2020
      NHTSA ID:
      #10171453

      TSB: REVISION NOTICE January 22, 2020 Rev1: ? The Battery subsection has been updated. Any previous printed versions of this bulletin should be discarded. Read More »

    • TSB #T-SB-0039-19_Rev

      Date Announced:
      JAN 07, 2020
      NHTSA ID:
      #10171700

      TSB: REVISION NOTICE December 20, 2019 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. Read More »

    • TSB #T-TT-0553-19

      Date Announced:
      JUL 16, 2019
      NHTSA ID:
      #10164352

      TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #T-TT-0578-19 Rev

      Date Announced:
      OCT 01, 2021
      NHTSA ID:
      #10203532

      TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »

    • TSB #T-SB-0112-20 Rev

      Date Announced:
      SEP 10, 2021
      NHTSA ID:
      #10202459

      TSB: Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander (Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla ... Read More »

    • TSB #T-TT-0631-20 Rev

      Date Announced:
      SEP 01, 2021
      NHTSA ID:
      #10202447

      TT: NOTE: This document only applies to certain audio packages for the following vehicles. 2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become ... Read More »

    • TSB #T-SB-0051-21

      Date Announced:
      JUL 09, 2021
      NHTSA ID:
      #10201367

      TSB: Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps ... Read More »

    • TSB #T-SB-0112-20

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10184542

      TSB: Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander (Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla ... Read More »

    • TSB #T-SB-0062-20 Rev

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10183185

      TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Read More »

    • TSB #T-SB-0236-17_Rev

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10172857

      TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #T-TT-0611-20 Rev

      Date Announced:
      DEC 19, 2022
      NHTSA ID:
      #10230376

      TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. Read More »

    • TSB #T-TT-0703-22

      Date Announced:
      AUG 05, 2022
      NHTSA ID:
      #10220214

      TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. Read More »

    • TSB #TSB004522Rev1

      Date Announced:
      JUN 03, 2022
      NHTSA ID:
      #10220177

      TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the ... Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #TSB010622

      Date Announced:
      FEB 20, 2024
      NHTSA ID:
      #10252259

      TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. Read More »

    • TSB #T-SB-0106-22

      Date Announced:
      DEC 07, 2022
      NHTSA ID:
      #10230360

      TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. Read More »

    • TSB #T-TT-0442-17_Rev

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10169334

      TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »

    EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG

    • TSB #T-SB-0047-20 Rev

      Date Announced:
      DEC 11, 2020
      NHTSA ID:
      #10185786

      TSB: Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota ... Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #Toyota PRO19-02

      Date Announced:
      JAN 12, 2022
      NHTSA ID:
      #10207946

      POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »

    • TSB #T-SB-0047-20 Obs

      Date Announced:
      JUL 09, 2021
      NHTSA ID:
      #10201371

      OBSOLETE NOTICE July 09, 2021: This bulletin is now obsolete. Please see T-SB-0051-21. Read More »

    • TSB #Toyota PRO21-UFR

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10198150

      UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL Read More »

    • TSB #T-TT-0442-17_Rev

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10169334

      TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »

    • TSB #T-PG007-01

      Date Announced:
      MAY 04, 2001
      NHTSA ID:
      #10197476

      Replacement vin plates. Read More »

    • TSB #T-PG002-91

      Date Announced:
      JAN 18, 1991
      NHTSA ID:
      #10197473

      Product general information. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #T-TT-0578-19 Rev

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182983

      TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »

    • TSB #T-SB-0158-18 Rev

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10182982

      2020 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. Read More »

    • TSB #T-SB-0158-18-Rev

      Date Announced:
      JUL 03, 2019
      NHTSA ID:
      #10164337

      TSB: REVISION NOTICE July 03, 2019 Rev1: ? Applicability has been updated to include 2020 model year Supra vehicles. ? The Hook and Loop Style section has been added. Any previous printed versions of this bulletin should be discarded. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #T-SB-0080-19 Rev

      Date Announced:
      JUL 26, 2021
      NHTSA ID:
      #10201400

      TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. Read More »

    • TSB #T-SB-0022-20

      Date Announced:
      MAR 10, 2020
      NHTSA ID:
      #10173799

      TSB: Some 2016 ? 2020 model year Toyota vehicles may exhibit naturally occurring odors emitted from the HVAC system and/or related environmental factors. Follow the General Procedure in this bulletin to minimize the odors experienced. Read More »

    • TSB #T-TT-0577-19

      Date Announced:
      OCT 15, 2019
      NHTSA ID:
      #10168521

      TT: On 2016-2020 model year Prius and 2017-2020 model year Prius Prime vehicles follow the recommendations when performing the HVAC odor maintenance service using A/C Power Foam Evaporator Cleaner & Refresher. Read More »

    UNKNOWN OR OTHER

    • TSB #TSB010622

      Date Announced:
      FEB 20, 2024
      NHTSA ID:
      #10252259

      TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. Read More »

    • TSB #TTT073723

      Date Announced:
      AUG 17, 2023
      NHTSA ID:
      #10244111

      TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. Read More »