A loss of drive increases the risk of crash.
Hybrid Propulsion System
Date Announced
JUN 26, 2019
Vehicles Affected
464
Toyota Recall # K0K
NHTSA Campaign #
19V491000
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Prius C vehicles. The DC-DC converter may fail resulting in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive.
Actions
Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0K.
Documents (17) Manufacturer Notices(to Dealers,etc)- Updated Dealer Letter Miscellaneous Document - June 26, 2019 DEFECT INFORMATION REPORT Manufacturer Notices(to Dealers, etc.) - Dealer Reimbursement Op Codes have been updated. Remedy Notice - Certain 2018-2019 Model Year Prius C Vehicles - Potential Loss of Motive Power While Driving. Manufacturer Notices(to Dealers, etc.) SAFETY RECALL KOK (INTERIM NOTICE K1K) Certain 2018 – 2019 model year Prius C vehicles. Potential Loss of Motive Power While Driving. Manufacturer Notices(to Dealers, etc.) SAFETY RECALL K0K (Interim Notice K1K) Manufacturer Notices(to Dealers,etc)- 9/19/19 Manufacturer Notices(to Dealers,etc)- **UPDATED Dealer Letter Available on TIS** Defect Notice 573 Report Recall Acknowledgement ISSUED Owner Notification Letter(Part 577) ISSUED Owner Notification Letter(Part 577) Manufacturer Notices(to Dealers, etc.) SAFETY RECALL K0K (Remedy Notice) - Dealer Letter and Technical Instructions Available on TIS for Certain 2018-2019 Model Year Prius C Vehicles. Potential Loss of Motive Power While Driving. Manufacturer Notices(to Dealers, etc.) SAFETY RECALL K0K (Remedy Notice) Certain 2018-2019 Model Year Prius C Vehicles. Potential Loss of Motive Power While Driving. DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Remedy Instructions and TSB Remedy Instructions and TSB Recall Quarterly Report #1, 2019-3 Recall Quarterly Report #2, 2019-4