10.0
really awful- Crashes / Fires:
- 4 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 25,450 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Toyota sent out safety recall notice on 13 May 2015 about the front driver airbag inflator, until today the 25 June 2015 the remedy is still not available. I am concerned about my own safety driving this car and/or the road safety. Since it is the driver's airbag that has problem, I highly demand to have all the 2004-2005 model year Rav4 collected back to Toyota for a full check up or replacement.
- San Gabriel, CA, USA
I was stopped at a red light with ~1 car length between me and one car in front of me. When the light turned green and the car ahead began to move, I took my foot off the brake and moved it to the accelerator as usual. At that point, my car rapidly accelerated out of control and hit the car in front. My brakes wouldn't engage and my car continued to accelerate rapidly. I had to swerve around the car I hit while my car continued at high speed through two stop signs in a residential neighborhood. During this time, I had to swerve to avoid hitting oncoming cars. All the while I was trying to apply brakes, but they wouldn't engage and my speed didn't decrease. After approximately 1/2 mile, the brakes finally engaged and I was able to bring the car to a stop. My airbags didn't deploy after the initial impact, perhaps because of the initial low speed.
- Charlotte, NC, USA
The contact owns a 2004 Toyota Rav4. The contact was driving approximately 15 mph and attempting a left turn when another vehicle crashed into the front passenger side door of the contact's vehicle. The vehicle slid forward and proceeded to crash over a curb and into a pole. The side curtain air bags failed to deploy. Immediately after the crash, smoke began emitting from the engine compartment. The driver was able to exit the vehicle and noticed flames coming from under the hood. The fire department was called and extinguished the fire. The contact sustained bruising and pain to the lower back. The contact was transported to the hospital via ambulance and was later discharged with no major injuries. The vehicle was towed to an auto body lot. The manufacturer was made aware of the failure and sent an engineer to inspect the vehicle. The engineer advised that the crash did not occur in between both doors so the curtain air bags would not have deployed. Additionally, the engineer stated that the front bumper pushed the engine back and fractured the transmission lines, causing transmission fluid to leak into the engine manifold. As a result, the failure resulted in a fire which caused the engine to melt. The vehicle was destroyed. The approximate failure mileage was 34,000.
- Breezy Point, NY, USA
- Seattle, WA, USA