10.0
really awful- Crashes / Fires:
- 15 / 2
- Injuries / Deaths:
- 16 / 0
- Average Mileage:
- 72,065 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2007 Toyota Rav4. The contact received recall notifications for NHTSA campaign number: 14V168000 (air bags) and NHTSA campaign number: 13V383000 (suspension). The parts needed to repair the vehicle were unavailable. The manufacturer was not notified. The contact had not experienced a failure.
- Brooklyn, NY, USA
The contact owns a 2007 Toyota Rav4. While driving 10 mph, the air bag warning indicator illuminated. The failure occurred numerous times. An independent mechanic stated that the air bag failed. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 100,000. Updated 10/07/14 updated 3/12/2015
- Staten Island, NY, USA
My complaint is in regards to the Toyota air bag recall notice sent out several months ago. I have been in contact with Toyota several times in regards to this and they still have no suitable fix for this problem. I am driving around in a car with no functional airbag, which I can not sell due to the sir bag light being illuminated. They have offered nothing to me in any way to resolve this problem in the mean time I am driving around 800-1500 miles per week in a death trap with no air bag. I have no financial means to rent or borrow a car until this is resolved. I have even offered them to buy my car at a loss so I can find other means of transportation. Each person I talk to at the customer service center offers me different advise and tells me a different story as to when the parts will be available and what I can do to fix it. I even went as far as to drive 2 hours to a Toyota dealer that they arranged for me to fix it only for it not to be done when I picked the vehicle up from service.
- Whitesville, NY, USA
The contact owns a 2007 Toyota rav-4. the contact received recall notice for NHTSA campaign number 14V168000 (air bags). The contact stated that the letter was received over two months ago. The dealer was contacted; however, they were unable to perform the recall repair since the parts were not available. There are no failures at this time. The current mileage was 55,000.
- Staton Island , NY, USA
The contact owns a 2007 Toyota Rav4. The air bag sensor illuminated. The vehicle was taken to an authorized dealer who diagnosed that the spiral cable needed to be replaced. The contact received notification of NHTSA campaign id number: 14V168000 (air bags) and stated that the parts were not available and the remedy was not available. The manufacturer was also contacted. The approximate failure mileage was 62,000.
- Forest Park, IL, USA
The contact owns a 2007 Toyota Rav4. The contact stated that the air bag warning indicator illuminated. The contact received a recall notice for NHTSA campaign number: 14V168000 (air bags); however, the part needed for the repair was unavailable. The manufacturer was notified. The approximate failure mileage was 166,000.
- Storrs, CT, USA
Air bag fault indicator light came on and is illuminated whenever the ignition is on. Vehicle was taken to dealer per owners manual and dealer informed us there is a Toyota recall about to be issued but no parts are available for a repair. We received a notice from Toyota that the recall notice is in process but parts and repair lead time is unknown. Calls to the local dealer and to Toyota regional office had each telling me to call the other due to a lack lead time information for the repair parts availability. We are still waiting and probably operating an unsafe vehicle..
- Webster, MN, USA
On August 29, 2011, 19 year-old subject was traveling straight across an intersection when subject was struck on driver side by a 2010 Hyundai elantra. Subject was struck by a motorist that according to police officer report, ran a red light. Subject was proceeding straight with green light while driving a white 2007 Toyota Rav4 with approximately 104,299 miles. Subject purchased Rav4 vehicle from Toyota in April of 2011. Subject purchased 2007 Rav4 on account of the airbag safety features (head, side, front, passenger side airbags) to protect subject from injury. On August 29, 2011, subject 2007 Rav4 sustained damage from rocker panel to roof and from front left bumper to doors. Structural, suspension, wheel, and steering components were also damaged as per the appraiser's damage estimate following the August 29, 2011 accident. No airbags deployed. A letter was sent to Toyota. Calls were made to Toyota to assess the damage and Toyota denied claims of any wrongdoing or defect. Subject was injured in accident. Toyota declined to inspect vehicle. Recent notices of recalls received along with Toyota sending emails to subject to try to purchase subject Rav4 lends credibility to subject assertion that airbags should have deployed and protected subject from injury during the August 29, 2011 incident. The airbag features failed subject and failed to protect subject from injury on August 29, 2011. 2007 Rav4 was declared a total loss by geico and Liberty mutual. This accident totaled a Rav4 and no airbags deployed. Given inadequate attention was given to subject and investigation of this matter by Toyota, subject seeks investigation and remedy for injuries sustained.
- Ellicott City, MD, USA
Driving down community street. Airbag light came on. Has stayed on continuously. Car has never been in any kind of accident. Toyota says my vehicle is not affected by their recall and will not cover any repairs.
- Virginia Beach, VA, USA
After starting the car the air bag light did not off. It has continued to stay on when the car is running since Oct. 19 2013. We have tried trouble shooting the problem with no success. When having recall repairs done at lewis Toyota in Dodge city, ks on 3/21/14 the repair manager was asked about the problem and gave no indication that Toyota was aware of the issue or that a recall was being issued. Toyota has stated they will send letters informing owners by late April. It is mid may and we have still received nothing.
- Dodge City, KS, USA
I rear-ended another car, sustaining damage to both cars. My airbag failed even though I was going about 40 mph--did not deploy. My chest hit the steering wheel even though I was wearing my seat belt. Although, at first I did not realize the extent of my injuries, I received several fractures as revealed by mri and other scans as follows: 1. sternum fracture 2. rib fracture 3. spine compression fractures over time, condition has deteriorated to immobilization. Just recently looked up details of speed at which airbag should engage (after hearing about recalls) and now realize airbag should have gone off at much lower speed.
- Angelus Oaks, CA, USA
Airbag light came on 12/10/2013. Called dealer to make appointment. Dealer hooked up scan tool ($65 for diagnosis) B1801 open in D squib. Diagnosed open in spiral cable. I declined repair since I did not have $ $511 to spare. I know that Toyota recalled certain 2007 Rav4 units, but service tech said mine was not among them.
- Aurora, CO, USA
The contact owns a 2007 Toyota Rav4. The contact stated that the air bag warning lamp illuminated. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 87,000 and the current mileage was 88,000.
- Middle River, MD, USA
Took vehicle in for diagnostics as several lights were on. Was called by service advisor that the D squib circuit/spiral cable is faulty and therefore the air bag system is not operational. This is a huge safety issue as I was unaware of my airbags not functioning. Thank god, we did not get into an accident! the Toyota dealer whom we purchased our 2007 rav 4 from brand new of course wants to repair it for approx. $500. That is insane as this issue should never occur. After reading many postings on the internet, obviously this is a known issue and clearly there should be a recall to fix this.
- Columbus, WI, USA
A R E call now on the clock spring stop acting stupid's.
- Ontario, CA, USA
Air bag light went on and after SRS diagnosis test found clock spring bad. Estimated repair $522.50.
- Great Meadows, NJ, USA
Hit a car in front of me and wreck the front right corner of the Rav4 and no air bags went off. And my ins company total the Rav4 and don't know what happen to the other car.
- Turlock, CA, USA
While driving, noticed that SRS airbag light on dash illuminated, which indicates that the vehicles driver airbag is inoperative. Took into Toyota dealer, and was told it had a bad spiral cable/clock spring, and airbag module actuator. Was quoted repair price of $ $1297. When I called them back asking for the 2 error codes read in diagnostics, a different service adviser informed it was only 1 code, B1801, which is for spiral cable, and not airbag actuator too. This should be a safety recall issue, and repaired by Toyota, since my driver's airbag is inoperative.
- Overland Park, KS, USA
The contact owns a 2007 Toyota rav-4. the contact stated that while driving 45 mph, the air bag warning lamp illuminated. The vehicle was taken to the dealer. The technician diagnosed that the spiral cable was defective and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 97,000 and the current mileage was 97,500.
- Morton , IL, USA
- New York, NY, USA