Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Suspension — Rear
Date Announced
AUG 12, 2016
Vehicles Affected
337,449
Toyota Recall # Toyota G0V Lexus GLK
NHTSA Campaign #
16V596000
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Actions
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Documents (49) Remedy Instructions and TSB - CERTAIN 2010 MODEL YEAR HS250h Update 08-12-16 - Corrected spelling errors Manufacturer Notices(to Dealers,etc) - Published August 11, 2016 Subject: Safety Recall G0V - Remedy Notice Certain 2006 to 2011 RAV4 Vehicles Rear Lower Suspension Arm (No. 1) Assemblies Remedy Instructions and TSB - 2006 – EARLY 2011 MODEL YEAR RAV4 Updated 08-17-16 Update 08-17-2016 - Page 4: Changed action required statement for adjusting tube design Manufacturer Notices(to Dealers,etc) Remedy Instructions and TSB Remedy Instructions and TSB Remedy Instructions and TSB Recall Acknowledgement Defect Notice 573 Report Remedy Instructions and TSB August 10, 2016 AMENDED DEFECT INFORMATION REPORT (13V-383) Manufacturer Notices(to Dealers,etc) - Published August 11, 2016 Dealer Letter and TI Available on TIS Manufacturer Notices(to Dealers,etc) - Lexus August 11, 2016 Subject: Safety Recall GLK – REMEDY 2010 Model HS 250h Vehicles Rear Lower Suspension Arm No. 1 Assemblies Manufacturer Notices(to Dealers,etc) - Lexus DATE: 09/09/2016 TOPIC: Waranty opcodes provided Remedy Instructions and TSB - Lexus ISSUED Owner Notification Letter(Part 577) - Lexus Manufacturer Notices(to Dealers,etc) - Lexus Published November 3, 2016 Safety Recall GLK Remedy Instructions and TSB - Toyota Remedy Instructions and TSB - Lexus Updated 11-9-16 Remedy Instructions and TSB - RAV4 Updated 11-9-16 Manufacturer Notices(to Dealers,etc) - TOYOTA DATE: 05/17/2017 TOPIC: Rental claim filing information has been added. Manufacturer Notices(to Dealers,etc) - LEXUS DATE: 05/17/2017 TOPIC: Rental claim filing information has been added. Manufacturer Notices(to Dealers,etc) - Toyota Published November 3, 2016 UPDATED Dealer Letter and TI Available on TIS Remedy Instructions and TSB - RAV4 Rear Lower Suspension Arm No.1 Replacement Manufacturer Notices(to Dealers,etc) - LEXUS DATE: 11/03/2016
TOPIC: The parts and Special Service Tools (SST) section has been updated. The Technician Training Requirements section has been updated. Remedy Instructions and TSB - G0V - Dealer Technician Checklist ISSUED Owner Notification Letter(Part 577) - Toyota Manufacturer Notices(to Dealers,etc) - TOYOTA DATE: 11/03/2016
TOPIC: Updated Parts and Special Service Tool (SST) sections. The Technician Training Requirements section has been updated. Remedy Instructions and TSB - GLK - Dealer Technician Checklist Manufacturer Notices(to Dealers,etc) - TOYOTA DATE: 9/09/2016
TOPIC: Op Codes have been added for claim submission. CEC (Customer Experience Center) times have been updated to eflect recent time zone change. Remedy Instructions and TSB - HS250h Rear Lower Suspension Arm No.1 Replacement Remedy Instructions and TSB - RAV4 Rear Lower Suspension Arm No.1 Replacement Recall Quarterly Report #3, 2017-2 Manufacturer Notices(to Dealers,etc) - Toyota November 21, 2017 Subject: Owner Renotification of Non-Completed Safety Recalls – HR3 Manufacturer Notices(to Dealers,etc) - Lexus November 21, 2017
Subject: Owner Renotification of Non-Completed Safety Recall GLK Manufacturer Notices(to Dealers,etc) - Toyota November 21, 2017 PRE-OWNED – CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM Manufacturer Notices(to Dealers,etc) - November 21, 2017 PRE-OWNED – CUSTOMER CONTACT & VEHICLE DISCLOSURE FORM Recall Quarterly Report #2, 2017-1 Manufacturer Notices(to Dealers,etc) - TOYOTA DATE: 12/14/2016 TOPIC: Rental coverage section has been added. The Technician Training Requirements section has been updated. Recall Quarterly Report #1, 2016-4 Remedy Instructions and TSB - 2006 – EARLY 2011 MODEL YEAR RAV4 Updated 12-14-16 Manufacturer Notices(to Dealers,etc) - Mass Message Confirmation Subject: Safety Recall G0V - Rem: 2006–2011 RAV4; Rear Lower
Suspension Arm (No. 1) Assys
Dealer Letter and Technical Instructions are now available
on TIS for the following Safety Recall Manufacturer Notices(to Dealers,etc) - Lexus December 14, 2016 UPDATED Dealer Letter and TI Available on TIS Manufacturer Notices(to Dealers,etc) - LEXUS DATE: 12/14/2016 TOPIC: Rental coverage section has been added. The Technician Training Requirements section has been updated. Remedy Instructions and TSB - CERTAIN 2010 MODEL YEAR HS250h Updated 12-14-16 Recall Quarterly Report #4, 2017-3 ISSUED Renotification Notice ISSUED Renotification Notice - Lexus Recall Quarterly Report #5, 2017-4