10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
43,458 miles

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« Read the previous 20 complaints

problem #3

Sep 012011

RAV4 6-cyl

  • 5,000 miles
There is a hesitation at low speeds, causing engine to intermittently loose power for 1.5-2.5 seconds. This is an extremely dangerous when accelerating onto interstate highways where cars going in the same direction are already traveling 70-75 M.P.H. and where making turns at intersections with oncoming traffic and other situations where power is necessary to avoid a collision. This condition has already resulted in several near miss accidents making the vehicle unsafe and not suitable for normal driving. This hesitation also seems to be noted in the related NHTSA report examining the Toyota electronic throttle control that may have resulted in unintentional acceleration and at the Toyota dealer where the car has been serviced, they have advised me that I am not the only one complaining about this issue. The problem seems to be one that does involve the programming of the etc and selection of a forward gear.

- Broomfield, CO, USA

problem #2

Apr 062012

RAV4 4-cyl

  • 31,212 miles
This is an incident involving sudden vehicle acceleration. I was stopped with my foot on the brake in the where great mall parkway turns onto eastbound montague expwy in milpitas, ca. Despite having my foot on the brake, the vehicle began to creep forward. I responded by pressing the brake pedal harder. This caused the vehicle stability control system to engage and the brake pedal pushed through the resistance point as is typical when the vehicle stability control engages. The vehicle began to accelerate so I quickly moved the transmission selector from drive into park in order to stop the vehicle. I reported the failure to Toyota motor sales usa and the complaint was assigned case number [xxx]. I followed the recommended procedure of having the vehicle inspected by the local Toyota dealer, piercey Toyota, on April 13, 2012. The service manager completed an inspection and submitted a report to Toyota technical services. Today, May 2, 2012, I followed up with both the piercey Toyota service manager and with Toyota motor sales. Anthony of Toyota told me, essentially, that Toyota refuses to acknowledge the failure and refuses to give me a formal written response. Anthony continued by saying that if this response was not satisfactory to me, then I should get an outside counsel. I submit that the sudden unintentional acceleration problem still exists with Toyota--at least with my vehicle--and that it needs to be fixed. It is my opinion that Toyota is 'giving the finger' to the problem and to the United States and that Toyota's failure to properly address the problem will likely kill innocent people if Toyota does not find a real solution. I am prepared to submit more documents and details regarding this incident and the problem. I would like to be put directly in touch with an officer at your office so that I can enter a full and formal complaint. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- San Jose, CA, USA

problem #1

Nov 032011

RAV4 4-cyl

  • 700 miles
While driving about 30 mph, the car suddenly increased speed on its own, I applied brakes, the braking did not slow the car, the car continued to increase in speed, I then shifted the gear into neutral, the engine noise roared loudly, and I pressed the brake hard, the car stopped, while the engine continued to roar loudly for another 30 seconds.

- Blaine, WA, USA