10.0
really awful- Crashes / Fires:
- 10 / 2
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 8,452 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2018 Toyota Rav4. While driving, the brake pedal had to be depressed to the floorboard to stop the vehicle. There were no warning indicators illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 1,055.
- Fresno, CA, USA
Since the car was purchased on 11/25/2018, the front brakes creak while on drive and the car pulls to the left. I took it to the dealership and they said nothing was wrong with the brakes. They asked that I wait untill 500 miles to look at the alignment. I took it in again for the brakes and the service manager sat in the car and he heard the brake noise. He ran it through tests and said nothing was found. He was going to wait for a Toyota representative to come and then they would look at it before anything was done. It is now April and they still have not addressed the brake issue. They did adjust the alignment during the time, but it still pulls to the left. After the alignment, there was a sliding grinding noise on the left front brake. The noises occur when you come to a stop and release the brakes. Both issues have been present since the car was purchased have not been resolved.
- Altoona, WI, USA
The contact owns a 2018 Toyota Rav4. While driving approximately 65 mph in snow and icy conditions, the warning messages suddenly displayed indicating that the brakes and safety features were not available, and instructed the driver not to drive the vehicle. When the vehicle was turned off and restarted, it resumed normal operation. The cause of the failure was not determined. Love Toyota (215 E. fairmount ave, lakewood, NY) was notified of the failure. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 7,000. Consumer let the car sit for 15", cleared the ice off. The technician stated feature were satellite enabled and probably the ice intersected with the signals.
- Jamestown, NY, USA
Vehicle was in a parking space; foot on brake. Went to shift the vehicle into park and it accelerated into the glass / building I was parked in front of. Air bags did not deploy.
- Islip Terrace, NY, USA
The vehicle breaking system failed while trying to slow down to stop a couple hundred feet back from stopped vehicle sitting at redlight, this completely resulted in collision on August 26, 2018. There was only approximately 500 miles on the vehicle originally purchased on August 18, 2018
- Tallapoosa, GA, USA
The contact owns a 2018 Toyota Rav4. While driving 35 mph, the brake pedal was applied and made an abnormal grinding noise. There were no warning indicators illuminated. The vehicle was taken to the local dealer (haley Toyota of richmond, 3600 lonas pkwy, midlothian, va 23112, (804) 545-7411) where it was diagnosed that an alignment was needed. The vehicle was repaired; however the failure recurred. The manufacturer was notified and provided case number: 1808171087, but no further assistance was provided. The failure mileage was 21,500.
- Richmond, VA, USA
I was driving in a fast food drive through. It was a stop and go pace because there were around 5 cars before me and was traveling approx 3 mph. I began to proceed but this time as I went to apply my brakes they went to the floor and I couldn't stop the car. In order to avoid the car in front of me I turned my wheel to the right and jumped the curb and hit a wall. The vehicle was 3 days old.
- Staten Island, NY, USA
- Turnersville, NJ, USA