10.0
really awful- Crashes / Fires:
- 4 / 21
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 10,145 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I-??ve been waiting for more than a year for this recall, there is still no remedy for me. This is unacceptable and Toyota has offered me nothing to compensate for my inability to use my vehicle for such a long time. Hoping this complaint can do something before I go to a court.
- Medford, MA, USA
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Plymouth, MN, USA
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fresno, CA, USA
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while attempting to start the vehicle, the engine hesitated while cranking. The vehicle was taken to a local dealer for a battery replacement. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 49,291 VIN tool confirms parts not available.
- Fort Worth, TX, USA
On Dec 5, 2024, our 2018 Toyota Rav 4 caught fire in our garage. We had turned on the car for a few minutes and then turned it off. Shortly thereafter smoke came out of the passenger side of the front wheel well and then flames. It just happened that we came back out into the garage and were able to put out the fire with a fire extinguisher. If we had not returned to the garage, our house would have caught on fire and perhaps with us in the house. Toyota shows no concern for us. Wouldn-??t consider paying for a loaner car. Have told us it will be 40-60 days to perhaps tell us what happened. They did send an inspector to look at the car Dec 26 2024. He sent us some information that we do not understand.
- Appleton, WI, USA
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Buckeye, AZ, USA
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available
- St James, NY, USA
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Menifee, CA, USA
manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, Summary Some replacement 12-volt batteries of the size specified for the subject vehicles have smaller top dimensions than others. If a small-top battery is used for replacement and the hold-down clamp is not tightened correctly, the battery could move when the vehicle is driven with forceful turns. Safety Risk The movement could cause the positive battery terminal to contact the hold-down clamp and short circuit, increasing the risk of a fire. Manufacturer Recall Number23TB13 NHTSA Recall Number23V734 Recall StatusRecall Incomplete, remedy not yet available It has been more than a year since recall. Toyota Dealerships said no remede avaialble.
- Washington, DC, USA
The contact owns a 2018 Toyota Rav4. The contact stated that the battery had died. The contact was unable to restart the vehicle. The vehicle was jump-started. The vehicle was taken to an independent mechanic who replaced the 12-volt battery. No warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. VIN tool confirms parts not available. The failure mileage was approximately 80,000.
- Bhemethle, CT, USA
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fort Worth, TX, USA
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Mattituck, NY, USA
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Homestead, FL, USA
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact was able to jump-start the vehicle. The vehicle was taken to a certified mechanic who diagnosed that the battery was not holding a full charge and needed to be replaced. The battery was replaced. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was 25,000. VIN tool confirms parts not available.
- Dallas, TX, USA
Vehicle check engine light comes on, followed within 20 minutes by emergency alerts stating that multiple systems are failing or unavailable. It then says to get to a safe place within.3 miles. The car shuts itself down after.3 and is bricked until it is towed to a mechanic.this has happened 6 times this year.
- Louisville, CO, USA
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Houston, TX, USA
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Laveen, AZ, USA
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Laveen, AZ, USA
My car caught on fire due to the battery shifting in February. I have all documentation of the process it took for Toyota to ever reach out just to tell me there was nothing they could do. I had to file a claim through insurance and pay some out of pocket for a fix. All for them to still have no remedy almost a year later. I can-??t trade it in or else I-??ll be under and have nearly 4-5k in negative equity since the car is now worth nothing due to the safety recall.
- Fort Worth, TX, USA
- Smithfield, VA, USA