8.9
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,364 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
gas meter is incorrect car is suppose to have 14.5 gallons fuel tank and im only able to out in 9 gallons. gas range meter is incorrect reads wrong range of mileage... need to be recall many people are complaining about this issue toyota should correct it...
- Staten Island, NY, USA
Engine stalled on a highway going 65 mph in cruise control. I had 1/4 full fuel tank. just before the engine stopped working I read information on my dashboard I have to stop the car in.5 miles, than.3 miles and engine stalled within seconds. I was able to pull over with dead engine. I shut down the car using key (I have a mechanical key for ignition) and car started with a message 'hybrid system malfunction. output power reduced. visit your dealer." I visited local mechanic who read the codes and instructed its a faulty fuel pump. I filled the car with more gas and drove couple of miles with reduced power. I left the car for 36 hours and it started to run ok by itself. dealer replaced fuel pump and now it works fine. The day of incident I was able to smell gas around engine bay before incident. I was able to smell strong gas smell after incident after I filled more gas in the vehicle most likely from engine bay fresh air intake. My assumption is this is due to bad fuel/air ratio and the result was unburned fuel. The week before the incident engine felt it kicked in roughly on its start up (my car is a hybrid). I had a fuel pump recall performed 4 months before but the fuel pump failed based on codes p319300 p008700 p107a2a. dealer replaced fuel pump (2nd time) and car works well and much smoother than before.
- Brooklyn, NY, USA
When filling the fuel tank when full fuel spills out until the pump handle finally shuts off. Estimated spillage is about 1/2 to 1 cup of fuel. This has happened more than 6 times
- Moira , NY, USA
Unknown component or system While driving on the Interstate during rush hour, traveling 60 miles an hour, another vehicle along side us entered our lane and we had to avoid a collision by aggressive braking and steering. Following this maneuver, our vehicle immediately shut down. An 18 wheel barely missed crashing into our rear. It took us approximately 1 minute to realize we needed to put the car in park, step on the brake, and push the ignition button to restart the vehicle.
- Kirkland , WA, USA
Case number started at Toyota Customer service: 210701002045 Requested an unacceptable time to answer of 8 weeks. There was a recall for this vehicle. I wasnt notified and the recall also doesnt show in any website (Not Toyota not in the goverment one). I went on a trip thousands mile aways from home, I was up in the montains, the car got broken in a very bad place where I had to spend almost $2,000 dollars due to Towing, meal and hotel expenses (as the dealer was closed on a weekend). I am trying to solve this with Toyota but they say I have to wait 8 weeks to start looking at my case. It is unacceptable. I need a reimbursement ASAP.
- Winona, MN, USA
My vehicle is stalling when at low speed and sometimes high speed. It fails to accelerate. Every time I contact my service provider they push back my service another month.
- Chesapeake, VA, USA
After receiving the rav4hybrid fuel tank fix from Toyota in March of 2021, my vehicle still only has a fuel capacity of 12.5 gals. The dealership states this is by design to allow room for splash back. 12.5gals does not allow for the Toyota advertised range of 550miles per tank. I am getting ~470miles per tank, 80 miles short of the Toyota advertised. The fix from Toyota to replace the fuel tank and ascending unit had no change to my fuel gauge reading, distance to empty or fuel filling capacity. I contacted the dealer and took my vehicle back in again, the informed me I will never be able to put more then 12.5 gals of fuel in my vehicle and will only get ~470miles per tank; they were not able to provide an answer to the contradiction of what they were advertising the range of my vehicle shown at 550miles per the Toyota documentation. Picture show is after filling the tank. 466 miles till empty and avg of 38.3 mpg. If I had 12.5 gals and avg of 38.5 that would be 478.75mile till empty. At 14.5 gals, the Toyota advertised and 38.5 avg mpg it would be 555.35miles till empty. The only way 12.5 gals gets to the advertised range of 550mile on one tank is if the vehicle exceded the Toyota advertise mpg of 41 city / 38 highway. It would require and average mpg of 44mpg
- Sykesville, MD, USA
Toyota has not provided the parts to remedy a known recall. Manufacturer recall number20ta02 NHTSA recall number20V682 the dealership has had my leased vehicle for over 5 months and has yet to provide a date that they will have it repaired and drivable. While they have provided me a loaner from a second rate rental company, I am extremely frustrated that I am not able to drive the car I am required to make payments on. Due to my age, the rental company charges more for a comparable vehicle, so I am forced to drive a greatly inferior car to that which I am paying for. Additionally, at the end of my lease, the vehicle will have significantly fewer miles that my lease agreement allows (since it has been parked on their lot for so long, which will significantly increase the value of the vehicle for their resale. I have asked them to buy back my vehicle, and they have been unwilling to work with me, as they are not required to do per my contract. Ultimately, I am paying for something that I am not receiving and am spending even more money due to the fuel inefficiency of the loaner. I feel like I paid for a steak dinner and got a mcdonalds happy meal without the toy. I feel that I should be compensated with at least half of my monthly payment for the amount of time they have the car I am paying for sitting on their lot being unused. That would currently be $687.
- Zionsville, IN, USA
Received notification of recall from Toyota in January of 2021. Notice stated that part to repair condition would be available in late March. Latest information is that part will now be available in late April. Dealership has provided free loaner vehicle, but we want our Rav4 back.
- Sun City West, AZ, USA
Unable to fill gas tank so that the gauge reflects "full". tank only shows about 7/8 of a tank.
- Dover, DE, USA
Recall for a fuel pump and Toyota still does not have a fix after 4 months
- Simpsonville, SC, USA
Car stalls when acceliator is depressed while going foward before coming to a complete stop
- Albuquerque, NM, USA
Still waiting for Toyota to remedy a recall issued Oct 28 2020. They say there is no fix yet. This has been too long to drive with the risk of my vehicle stalling and potentially causing an accident.
- Phoenix, AZ, USA
I received a recall notice months ago and the recall has yet to be satisfied all the while my toddler grandchild is in this vehicle regularly. My biggest issue is the safety of a vehicle that may still at hwy speeds and result in a crash
- Whitestone, NY, USA
Didnt fill up gas tank and brake pressure is low. Its take too much space to stop.
- Bronx, NY, USA
About two months ago I purchased my first vehicle ever, it was a used car, as a new car owner I was super excited for my first car, driving out the dealership! but later on finding out that the car had some sort of recall on it, not knowing what this meant, I started doing my own research and found out that this was a safety hazard for me and others on the road! safety recall 20ta02
- New York, NY, USA
Car lost power twice, going up a steep grade. 'hybrid system malfunction' warning came on the screen, gas pedal did not work at all. I was unable to get to a safe place with children in the car, both times on the interstate. Driving up a steep mountain, about 50F weather.
- Lakeside, CA, USA
Fuel tank does not fill up to maximum and leaves about 3-4 gallons short. This has been occurring since late 2019. I've brought this us to the dealership several times, but nothing has been done.
- Liberty Township, OH, USA
Fuel tank does not fill up all the way. Missing about 3 gallons.
- Cincinnati, OH, USA
- Orange, CA, USA