10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 2,810 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2019 Toyota Rav4. While driving approximately 2 mph and attempting to park, the vehicle did not stop. The brake pedal was depressed at the time of the failure. The vehicle continued to move, drove over a curb and sidewalk, and crashed into a storefront. Police report number: [xxx] was filed. There were no injuries. The frontal air bags did not deploy. The vehicle was towed to a body shop. The vehicle was not taken to a dealer for diagnostic. Testing or repairs. The manufacturer was notified of the failure and stated that they would send a field mechanic to diagnose the vehicle. The approximate failure mileage was 3,100. ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).')
- Massapequa, NY, USA
- League City, TX, USA